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TickPick Reviews 

4,621
•
TrustScore 4.5 out of 5

4.7

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Looking at 1,581 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive and reasonable pricing, often finding better deals than on other platforms. Many people highlight the website's clarity and ease of navigation, making the ticket purchasing process smooth. Reviewers consistently report a positive user experience, noting quick ticket transfers and efficient service, from finding tickets to accessing them. However, some customers encountered difficulties with ticket retrieval, mentioning issues with receiving tickets or needing multiple apps. A few people also reported problems with tickets not corresponding to what was ordered, or sellers providing different seats than advertised. Additionally, some reviewers expressed dissatisfaction with selling tickets, citing unexpected penalties or difficulties.

What people talk about most

Price

Customers had positive experiences with price, often finding good and reasonable prices for tickets, with... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the site and app easy to use for... See more

Website

Users describe positive interactions with the website, finding it easy to navigate and locate desired tickets... See more

Order

Consumers find order fulfillment to be ambiguous, with many reporting issues such as tickets not arriving by... See more

Service

People report positive experiences with service, often highlighting the ease of use and the absence of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to your employee Renee, she saved the day by getting us tickets sent. I purchased tickets around 615pm for a 730pm show. The tickets never arrived by email. We got on the phone and had the chan... See more

Rated 5 out of 5 stars

So easy, great experience! It should be for what we paid, but can't complain about the process. Easy and secure transaction, easy access to secure ticket to gain entry to arena. All around excellent!... See more

Rated 5 out of 5 stars

I had trouble understanding how to get my ticket on my phone from my computer. The agent who answered was very pleasant and stepped me thru to have my ticket ready. On day of event, tick pick brou... See more

Rated 5 out of 5 stars

i discovered this app with no service fees...yahoo. finally someone to compete with costly ticket master. we got better seats and the tickets transferred quickly and seamless. love it. will definitel... See more

Company details

  1. Event Ticket Seller

Written by the company

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(4,621)

1,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Front Row seats ❤️

I love Tick Pick ❤️ not only did I last minute purchase but I also got an upgrade to FRONT ROW for the J. Cole concert in Atlanta. I will definitely be purchasing again.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Retrieving the tickets was complicated…

Retrieving the tickets was complicated but the show itself was spectacular. Great opening acts and Noah Kahan was outstanding. Parking and transportation to Wrigley Field is absolutely horrible!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Tick Pick employee Renee!

Thanks to your employee Renee, she saved the day by getting us tickets sent. I purchased tickets around 615pm for a 730pm show. The tickets never arrived by email. We got on the phone and had the chance to speak to Renee, she was absolutely amazing. She came up with an incredible solution and sent us another set of tickets that were fantastic. With Renee’s service and how she saved the evening, we cannot be happier with the high level of service that TickPick delivers, including picking up the telephone, when we needed immediate assistance. Eventually, we were in our seats midway through the first song, but extremely happy. If I could give Renee a 10 star rating, I would. Please let her know we said thank you, as the show was fantastic, and even better thanks to her efforts.

14 July 2026
Unprompted review
Rated 4 out of 5 stars

Great ticket site, but clumsy ticket retrieval

Ticket options and pricing were top notch. Site easy to use until it comes time to retrieve the tickets. I felt like I had to jump through several hoops (apps) just to get to the ability to retrieve the tickets. That part was slightly annoying and would like to see a one stop shop from your site rather than passing through all these third party out sources. Having said that, if it gets me great value seats, I will tolerate rate it but wish for better.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Great ticket and it is legit

Great ticket and it is legit! I bought my ticket last minute for the Madison Beer concert at Madison Square Garden and it was delivered to me within about an hour. Great price!

13 July 2026
Unprompted review

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