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YOOX Reviews 

129,455
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 2,872 reviews, reviewers overwhelmingly had a great experience with this company. Many enthusiastic buyers frequently praise the incredible prices and find wonderful deals across an extensive selection of designer clothing, footwear, and accessories. Consumers also consistently highlight the exceptionally high standard of product quality alongside a remarkably fast, safe, and reliable international delivery service. Though some customers noted receiving flawed or defective products, others experienced frustratingly long delivery delays with their international packages. A few other people also felt that the overall shipping process was quite problematic when attempting to resolve pending support issues.

What people talk about most

Price

Clients share positive opinions on price, frequently highlighting great bargains and incredible deals on... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive... See more

Website

Customers consistently note positive experiences with website, highlighting great prices, easy navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering designer gear from every site all over the world for 25 years. Whilst a couple might boast slightly larger, and/ or in season inventory; none come close to yoox. Literally... See more

Rated 5 out of 5 stars

YOOX became one of my favs after just one order. None of the same, boring brands sold everywhere online. Much higher quality clothing and better value. Good search filters, and the product description... See more

Rated 5 out of 5 stars

I left a detailed review about YOOX, a few years ago. I continue to shop on their site because I find unique apparel or great deals. This time I purchased a beautiful leather backpack for $200 off... See more

Rated 5 out of 5 stars

I always shop on Yoox, website is very easy to navigate with plenty of selections and suggestions based on my search. They have authentic merchandise but sometimes only selected sizes or quantity, so... See more


Company details

  1. Clothing Store
  2. also in
  3. Children's Clothing Store
  4. Home Goods Store
  5. Men's Clothing Store
  6. Women's Clothing Store

About YOOX

Written by the company

Explore YOOX, the world's leading online lifestyle store for fashion, design and art: a special shopping experience awaits!

Shop the most prestigious brands for men, women and kids, along with a sophisticated selection of home design and exclusive collaborations with international artists and designers.

Discover new arrivals and incredible deals every week. YOOX is synonymous with reliability, quality and convenience, thanks to our competitive pricing and quick and easy returns that ensure worry-free shopping from start to finish.

We’ve got just the thing for you: create your dream wardrobe with unique pieces and sought-after styles.

Each purchase on YOOX is authentic and secure, managed with careful attention to detail and a customer-centric philosophy.

Don’t miss out on the chance to create memorable fashion moments with exclusive and iconic pieces.

Get inspired by our curated edits: find everything you’re looking for on YOOX!

Frequently Asked Questions


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

129K reviews

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Asks customers to review

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4.3

All reviews

(129,455)

9,471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake canada goose

Fake canada goose.
Yoox are 100% selling replica canada goose jacket. They claim that all is real but i am an expert and i guarantee their jackets are fake. I have contacted CG and they confirmed that yoox is not an outlet nor a retailer for them. Check your supplier and get an audit on your procurement process. The jackets are 100% fake from china. Yoox is trying to delete my review because they know they are guilty

26 October 2026
Unprompted review
YOOX logo

Reply from YOOX

Hi Hans, thank you for reaching out. We are sorry to hear that your recent experience on yoox.com did not meet your expectations. We treat authenticity concerns with the highest priority. Every item sold on our platform is 100% genuine, sourced directly from brands and authorized partners. We have received your email inquiry and our team is already working to resolve this for you as quickly as possible. We truly appreciate your patience

Rated 5 out of 5 stars

So quick delivery

So quick delivery. And we are so happy to buy high class things for reasonable prices!!! Me and my day are so happy 😊💫 thanks you so much 🙏🏻

26 October 2026
Rated 1 out of 5 stars

Worst shipping ever

Worst shipping ever.

Website incorrectly describes status of shipping.

Takes a very long time to get order.

They should do better, a lot better.

25 October 2026
Unprompted review
YOOX logo

Reply from YOOX

Hi, thank you for your feedback. We’re sorry about the problem you experienced with the carrier, both the delivery times and the inaccurate shipping status information. We will forward your feedback to our contacts at Amazon Shipping to help prevent similar situations from happening again. If you need anything, you can always reach us by filling out the form in the Customer Service area, through yoox.ly/yooxlovesyou, or on Facebook Messenger, and we’ll be happy to help.

Rated 5 out of 5 stars

Excellent shopping experience from…

Excellent shopping experience from start to finish! Ordering my Puma sneakers was quick and easy, delivery was right on time, and the packaging was perfect. The sneakers are exactly as expected. Very happy with my purchase. 10/10! Thank you, YOOX!

24 October 2026

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