We did the premium mystery picnic. The tour was good and took us to some nice touristy shopping areas. The clues were easy to solve. While the amount of food was adequate for a picnic, we thought the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying vouchers was easy to do and time to use these vouchers is generous. Website easy to navigate and the amount of choices available, ate varied and plentiful. This is the third time we have use... See more
Company replied
We had a lovely day. The weather was beautiful and we liked the variety of goods we collected throughout the day. It is important that organisers ensure their recommendations of things to do are up to... See more
Company replied
The gift card purchase process was refreshingly straightforward. Everything was clearly laid out, making it easy to choose the amount and complete the transaction without any confusion. The steps were... See more
Company replied
Company details
- #18 of 23 best companies in Travel Agency
- #1 of 2 best companies in Balloon Ride Tour Agency
- #6 of 7 best companies in Corporate Gift Supplier
- #1 of 2 best companies in Sightseeing Tour Agency
- #5 of 6 best companies in Tour Agency
Written by the company
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Written by the company
Contact info
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australia
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.3
Excellent
954 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super easy to use
22 July 2026
..Widechoice of gift experiences
..Widechoice of gift experiences
..Pictures v appealing
..Sometimes difficult to get back to main choice list when have been looking at something specific
21 July 2026
I was gifted a red balloon voucher
I was gifted a red balloon voucher. Very easy to use. Thank you
19 July 2026
The site was really easy to navigate…
The site was really easy to navigate and once I reserved my order everything came through quickly. The reminders before the reservation date is so helpful as well. Paying for the experience was also really easy.
Very happy with Red Balloon.
7 July 2026
Reply from RedBalloon
Hi Jennifer, Thank you for your kind words. We're delighted to hear the booking process was smooth and that the reminders helped make everything even easier. We appreciate your support and look forward to helping you create more great memories in the future.
Very easy to book and use
Very easy to book and use. I have used them more than 5 times and haven't had an issue.
14 February 2026
Reply from RedBalloon
Hi Crystal, thanks for your continued support! We're so glad you've found booking easy and hassle free every time.
Reply from RedBalloon
Hi Tausage,
Thanks so much for your lovely feedback!
Quick & easy
Quick & easy. I was able to organise a last minute gift that was immediately in my inbox. I have used Red Balloon on many an occasion, I love the variety of gifts and the convenience.
26 June 2026
Reply from RedBalloon
Hi there,
Thanks for your review, we are so glad to hear we made that last minute dash easy! We hope your recipient loves their gift!
So easy to order my gift voucher and…
So easy to order my gift voucher and have it scheduled to be emailed to the recipient on their special day.
4 July 2026
Reply from RedBalloon
Hi there,
We love making gifting easy! We hope your recipient loves their gift when it arrives!
Your asking for a review before my…
Your asking for a review before my experience its not for a few weeks away so this is just spam and annoying by redballon
2 July 2026
Reply from RedBalloon
Hi there,
Thanks for your feedback. We get how this could be a bit confusing!
The review request was actually about the booking experience with RedBalloon, not the experience you've booked. Once you've had your experience, you'll likely receive another review request to tell us how it went.
Thanks for pointing it out, and we hope you have a great time when your experience comes around!
Great for gift ideas
Great for gift ideas. Quick to get hold of and exciting experiences offered.
30 June 2026
Reply from RedBalloon
Thank you for your feedback! We're glad you found our vouchers perfect for gifting and enjoyed the variety of exciting experiences available. It's great to hear they were quick and easy to purchase too.
Very easy to book
23 June 2026
Reply from RedBalloon
Thanks for your review, we are glad to hear we made it easy!
Had heaps of trouble using the voucher…
Had heaps of trouble using the voucher at the venue. They never got our booking then when we showed the voucher it wouldn’t let us use it
27 June 2026
Reply from RedBalloon
Hi Samantha,
We’re really sorry to hear about your experience, that’s not the seamless process we aim to provide.
It appears the voucher wasn’t successfully redeemed at the time, which means no booking was confirmed through our system. That said, we completely understand how frustrating this would have been on the day.
Our team has reached out to assist you directly and is more than happy to help you redeem your voucher properly or arrange an alternative experience that suits you better. We want to make sure you’re still able to enjoy what you purchased or swap to a new and exciting experience.
You must go to Deer Duck Bistro, Brisbane!…
We enjoyed a degustation at Deer Duck Bistro, Brisbane. From the moment we entered the restaurant the ambience and service indicated we were in for a treat. Each course was beautifully presented, explained and tasted as good as it looked. We have a new favourite!
23 June 2026
Reply from RedBalloon
Hi David,
Thanks for reaching out, we are so thrilled to hear you had a great time at the Deer Duck Bistro, it is definitely a crowd favourite. We hope to see you back again soon to try out some more of our amazing suppliers.
Reply from RedBalloon
Thank you for sharing your thoughts. We’re sorry the website didn’t meet your expectations and will continue working to improve its clarity and overall usability.
Range of activities and experiences are…
Range of activities and experiences are fantastic but it is a shame I was unable to select another amount. All choices were in $50 increments
19 June 2026
Reply from RedBalloon
Thank you for your feedback. We’re pleased you’re enjoying the variety of experiences, and we appreciate you sharing your thoughts on the voucher options. You can select “other” next to the preset amounts to enter a value that suits you.
Amazing day and experience!
We were incredibly lucky to have Ronnie as our guide for our Blue Mountains tour.
From the very beginning of the day, Ronnie was energetic, cheerful, and full of positive vibes. She did an amazing job combining the roles of driver, tour guide, and group coordinator all at once.
What impressed me the most was how thoughtfully she adapted the itinerary based on the weather conditions, doing her best to help us avoid rain and strong winds so we could enjoy every stop to the fullest.
Throughout the day, Ronnie guided us every step of the way. She was attentive, caring, and always made sure everyone felt comfortable and included. Despite what must have been a long and tiring day for her, she kept her enthusiasm high and continuously found ways to keep us entertained and engaged.
This tour was especially meaningful to me because it was my birthday. I specifically chose this experience to celebrate the day with beautiful memories and new impressions — and thanks to Ronnie, it exceeded all my expectations.
I came away with so many wonderful memories, and I’m truly grateful to Ronnie for making my birthday so special.
Thank you, Ronnie, for your professionalism, kindness, and incredible energy!
19 June 2026
Reply from RedBalloon
Hi there, what an incredible way to spend your birthday, so glad it was such a memorable day and that your guide made the experience so special!
I found exactly what I was looking for…
I found exactly what I was looking for by using the search bar at the top. And then the purchase of vouchers was really simple.
21 June 2026
Reply from RedBalloon
Hi Naomi, great to hear you found exactly what you were after so easily, glad the purchase process was just as smooth!
Once I realised there was no other way…
Once I realised there was no other way to redeem, I tried the auto system, which i dont like, and it worked. Thank you
16 June 2026
Reply from RedBalloon
Hi Joan, glad to hear it worked out in the end and that the process came through smoothly for you, if you need any help in future, you can always reach out to us.
Reply from RedBalloon
Hi Leigh, thanks so much for your review, we’re so glad to hear you found it quick and easy, with plenty of great gift ideas to choose from!
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