Deporvillage Reviews 

Arrived in time and got exactly what was ordered as I wasn't too confident being a first time buy from Deporvillage website. Great experience shopping and would definitely use it for further buys.

I had 2072€ and its had lost in trading !

Great quality

I have had an absolutely terrible experience with Deporvillage. I have been waiting nearly FOUR MONTHS for a €107.95 refund related to a warranty claim. I followed their instructions, including cutting the shoes as requested, yet I still have not received my money.

Deporvillage claims that the refund was issued on 6 October 2026. However, Klarna has repeatedly confirmed that the refund cannot be located, despite multiple investigations and payment tracking attempts.

Instead of taking responsibility and actually resolving the issue, Deporvillage has now redirected me to EU consumer dispute organisations, conveniently adding that they are not obligated to participate in alternative dispute resolution proceedings.

This is simply unacceptable. A company should not be able to keep a customer’s money for months, claim a refund has been issued without providing satisfactory proof, and then wash its hands of the situation.

The amount of time, stress, and effort I have had to invest in chasing €107.95 is ridiculous. The complete lack of accountability and customer care is shocking.

I would strongly advise anyone considering purchasing from Deporvillage to think twice. If something goes wrong with your order, be prepared for an exhausting battle to get your money back.

Nearly four months. €107.95 still outstanding. Absolutely disgraceful.

UPDATE – November 5, 2026: STILL NO REFUND!

I would like to share the latest response I received from Deporvillage after repeatedly requesting cancellation of my order and a full refund.

My order #500126113 was placed and paid for on October 21, with an expected delivery date of October 28.

Today is November 5. I have received neither my order nor my money.

Here is the company’s latest response, translated directly from Polish:

“We are writing to inform you of a detected delay in the delivery of your order 500126113, with shipment number S00003301121.

We have already contacted the courier company to resolve this issue and ensure that you receive your order as quickly as possible.

We are monitoring the situation and will contact you again as soon as we receive a final response or new information from the carrier.

We apologize for any inconvenience and sincerely thank you for your patience. If you have any questions in the meantime, you can reply directly to this email.”

MY COMMENT:

Are you serious?

After all my emails, complaints, and repeated requests to cancel my order and refund my money, THIS is the response I receive?

They provide a shipment number without even identifying the courier company or providing a working tracking link.

I personally contacted GLS, and they previously confirmed that they had not received the parcel.

The company previously asked for additional time to resolve the issue. Now, after all this waiting, they are simply telling me that they are still investigating the delivery.

I HAVE CLEARLY STATED MULTIPLE TIMES THAT I NO LONGER WANT THIS ORDER!

Why are they still talking about delivering it?

I have explicitly requested that they contact the courier, arrange for the parcel to be returned to the sender, and refund my money.

Instead, they continue sending generic responses while completely ignoring my cancellation requests.

I paid for this order on October 21. The promised delivery date was October 28. It is now November 5, and there is still no clear information about the parcel, no cancellation confirmation, and no refund.

This is completely unacceptable customer service.

I am not asking for another apology or another delivery update.

I WANT MY MONEY BACK!

I strongly advise potential customers to consider my experience before placing an order with this company.

Everything was quick and easy. Delivery was really fast.

Best price online, delivered within the timescale provided

Good experience start to finish.

Excellent stock, price and rapid delivery.

Delivery one day late but seller informed me of the delay

Deport village destaca por seriedad y rapidez. Confirma mi experiencia de tratarse de una empresa rigurosa y accesible.

After ordering the iteam, I had received unexpected bills regarding to Swiss custom and delivery. Deporvillage was very supportive to cover these unexpected fees. Good services!

The Best! The Best! The Best!

I have been purchasing from Deporvillage since 2021 and during the first 2 years their delivery times have improved drastically. On one occassion I ordered in first days of December to receive the 4-5 day Christmas gift delivery in late February. Last year I restarted and to my surprise my last 3-4 purchases came within 2-3 days of the purchase date. The goods are exactly as ordered and as the email delivery notifications sent. The webportal offers great prices and ontime delivery. Great Job.

Delighted took a few days but tyres and price amazing 👌

Outstanding service and incredibly fast delivery!

I ordered my Shimano S-PHYRE RC903 cycling shoes yesterday from Deporvillage Germany, and they were delivered to Estonia today – just 24 hours from Germany to Estonia!

The shoes arrived safely and everything was exactly as expected. I’m extremely impressed with the service and especially the incredibly fast international delivery.

I will definitely order from Deporvillage again!

Thank you!

Delivery was prompt. All worked well.