UPD3: The shop is good, relatively fast shipping, but as soon as support concerns they might do better. One more thing happened. I used HelpDesk link from deporvillage.dk to sort out wrong phone... See more
Company replied
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UPD3: The shop is good, relatively fast shipping, but as soon as support concerns they might do better. One more thing happened. I used HelpDesk link from deporvillage.dk to sort out wrong phone... See more
Company replied
The returns process was quite complicated and really did not work well. I was sent a QR code to allow a return where the label would be printed at the designated drop-off facility. 2 problems- the dr... See more
Company replied
I purchased a pair of running shoes that were competitively priced (lower than anywhere else I looked online). My order arrived very quickly - in 2 days - and everything was accurate. I am very happy... See more
The right product at a discount. Second time I’ve bought from them. They recommend collecting the package from a secure place if you can’t be at home. I can select my local post office at the point of... See more
Deporvillage es la tienda online de deportes líder especializada en ciclismo, running y outdoor. Contamos con un amplio catálogo de productos de las marcas más punteras del mercado, seleccionados por expertos para deportistas exigentes. Nuestro compromiso es ofrecerte el mejor material técnico con una experiencia de compra rápida, eficiente y diseñada para ayudarte a alcanzar tus próximas metas
c/ Les Tines 32, PI El Grau, 08272, St Fruitós de Bages, Spain
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I was sent the wrong item. How do you contact anyone at this place?
Reply from Deporvillage
Fantastic price and relatively straight forward purchase thankyou
I ordered a Pirelli SLR tyre, the price is incredible compared to others. The product also came on time!
I purchased a pair of running shoes that were competitively priced (lower than anywhere else I looked online). My order arrived very quickly - in 2 days - and everything was accurate. I am very happy with the service, the price, and the product options, so I will definitely shop here again!
The product is great and the price was great although price for delivery was a bit steep on top of that a 2 day late delivery. I will say I was kept informed about the late delivery which was a positive. I will not let this stop me from purchasing again from Deporvillage.
Poor communication from company. Offers 48 delivery however its taken 3 weeks to receive order. Would never order from this company ag
Reply from Deporvillage
I purchased an item and the whole process was very fast and clear. Everything was as good as I was expecting. Happy Customer.
Excellent customer service good communications
Delivery Excellent
Shocking company to deal with! Shoes didn't fit, 12 pounds to send return and then charged 13 pounds admin fee. Took over a month for refund to come through. Steer well clear of this company!
Reply from Deporvillage
The ordering process was good, the price is good. The delivery is very bad, the courier did not attempt to deliver the package to my delivery address, they sent a message asking me where I was going to collect it. they then delivered it to a further away address GSL are very poor company and their service refects on you.
Reply from Deporvillage
Still waiting for my parcel from the 25th June.
ZERO communication from Deporvillage!
Pricey may be low but I’m down £350 with my bike parts to show for it.
Impossible to get in touch with them.
Will be completely a charge back from my bank in the coming days.
Reply from Deporvillage
i paid extra for next day delivery and it wasn't dispatched for five days, meaning that the product i ordered for my holiday never arrived in time. When it was dispatched, they couldn't deliver to my flat stating that i'd put the incorrect address even though i hadn't
Reply from Deporvillage
My 1st time buying from this company, item arrived to Ireland as described, I am a happy customer. Thank you.
Good (and fast) service and delivery to Australia. Great product.
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