Awesome customer service. My enquiry was handled extremely well, especially after I realized I'd put my prescription in wrong. I've now been buying my glasses and contacts for a few years through C... See more
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About Clearly.com.au
Information provided by various external sources
Clearly's Promise
Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
We have Canadian roots, Canadian hearts, and a true Canadian drive. Our story begins in Vancouver, in the year 2000. The first Canadian retailer to offer eyewear online, we’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of BC to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer. We also have stores across Canada, where you can pop in to test out frames in person or have your eyes examined by our partner optometrists.
Clearly's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.ca, you can rely on: 24/7 support in English and French, via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Contact info
Australia
- www.clearly.com.au
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Wow.
Wow.. The delivery was way too fast than i was expecting…. Happy with the purchase. 😃🫶🏻
This company seemed to have been sold…
This company seemed to have been sold to some foreign company, and no longer supported by an Australian team here. I used to order from here and had very reliable service. Unfortunately a recent order was late by 1 week, and there were no email updates whatsoever. I had to contact their customer service who was unable to identify the issues at first. It was then discovered that there were some data input into the order form that was incorrect and therefore the order did not get through. I was initially assured that it was fixed but then no further updates for another day. I had to contact them again to ask, and they tried to rectify the same issue again for the second time. Then no updates on whether the products were dispatched. I had to call back on the third day, only to be told that I will get an update in 1-2 days. Every customer service rep seemed unsure and have no authority to do anything.
The most fast Goldebears ever: )
I've buying my contact lens with Clearly over 7y.
It is always a fast delivery, well packed and a lovely customer caring from the Goldbears. 🥰
It was easy to navigate the website
It was easy to navigate the website. I bought coloured contact lenses and the description including how many in a box to how what use time they had was all on the website. Express shipping had them to my door in under 48hours. I will definitely be purchasing again from Clearly.
Long time customer
Have been using clearly contacts for years. Quick service and good price.
Usually get a contact case with the order, but not this time!
very impressed
Very impressed with the low pricing, fast delivery and quality contact lenses. cute little bag of gummy bears was a nice addition too. I will continue to order from here.
The ordering process is quite simple…
The ordering process is quite simple and delivery is very prompt. Item arrived in a nice package.
Had a wonderful experience with…
Had a wonderful experience with clearly, my lenses were delivered on time with no fuss.
These guys are awesome
These guys are awesome! Absolute lifesaver for contact lenses, online and fast shipping so never screwing around in stores and travelling extra. PLUS their prices are so competitive with all the brands why wouldn’t you! One stop shop 10/10
Second or third order now and I recommended them to everyone
Delayed several weeks past the…
Delayed several weeks past the estimated delivery time. No contact until I queried this, and had to follow up a second time after I had requested that the partial order be shipped and that I was more than happy to pay a second lot of shipping fees for this.
Clearly weren’t willing to do so.
I also still haven’t received my invoice so I can claim against my private health insurance so I guess I will have to contact them again.
PAUL was very helpful in the live chat
PAUL was very helpful in the live chat. He solved my problem with no fuss and good instruction
Returning customer
Easy to navigate site (no pun intended) and fast delivery. Impressed
Very fast delivery service
Great range of products and beyond
Great range of products. Competitive pricing - better than my own health fund provider got yo offer. Easy purchase & ordering process. Fast delivery.
Well done, Clearly 👏
Actually I ordered same contact lenses…
Actually I ordered same contact lenses with Specsavers at Glen Waverley store in Melbourne, more than 2 months ago, they promised they would be delivered in store within one week...but failed to arrive...they promised that they would be delivered in the next days or so...I told them that in 6 days I am travelling to Remote destination in western Australia,(marble bar)...they said don't worry, they will be delivered before you leave!!!sure enough, no delivery, they said the would post them to me, not to worry...they still have not arrived, even though fully paid for!!!
So I decided to try your company, I ordered about a week ago, they arrived today in Marble Bar, exactly as promised...thank you!
See Clearly
I’ve been buying my contact lenses ‘Clearly’ for over 10 years and they have never let me down. Delivered door to door in 2 weeks (or 1 week if you choose express delivery). The range is vast with quality lenses and they often have discount deals or free shipping. I won’t shop anywhere else, not even my local optometrist can beat their prices or offer the variety or range.
Incredibly quick and efficient service!
Incredibly quick postage, thoughtful packed and extremely efficient ordering process. I will be returning!
My contact lenses arrived well packaged…
My contact lenses arrived well packaged and much faster than I expected. I was able to track the entire delivery process online, which was very convenient. I'm very satisfied with both the product and the service.
Amazing service
Amazing service. My contacts arrived super quickly. I was happy to get free express shipping. I needed them before my trip. 🤩
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