Had a quote from my optometrist for single vision reading lens for existing frames. Quote was prohibitive. Got a quote from this team, half the price! Just received my glasses and clarity is perfect,... See more
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Absolute gold. My sunglasses lenses were over $800 to reglaze. Searched online to fin 4 Eyes could do it for half the cost and a quarter of the cost with my price health cover. Glasses arrived back ye... See more
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This was a reglaze with different prescription using my existing frames. The frames were looked after perfectly during fitting of new lenses. Prescription and Transitions tint was spot on. Process too... See more
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Quick & easy transaction with 4 Eyes Optical. First time user. Simply sent my frames & prescription & received my glasses well packaged & in excellent condition within 2 weeks. I wouldn’t hesitate to... See more
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Company details
Written by the company
At 4 Eyes Optical, we specialize in the refurbishment and re-glazing of your current optical frames with high-quality replacement lenses. Our commitment to excellence is underscored by the following key points: Authentic Australian Sourcing: All of our products are meticulously sourced within Australia, ensuring top-notch quality and supporting local industries. Australian Expertise: We exclusively employ Australian services, reflecting our dedication to bolstering the domestic optical industry. Extensive Lens Variety: Our diverse range includes a wide selection of lens types, coatings, options, and sunglass lenses to cater to all your optical needs. Onsite Fitting Laboratory: Equipped with our very own fitting laboratory, we ensure precision and promptness in meeting your optical requirements. Established Heritage: With our inception in 2009 and a combined experience of over 45 years in lens manufacturing, fitting, and dispensing, we offer unmatched expertise in the field. Tropical North Queensland Location: We are proudly situated in the picturesque setting of Tropical North Queensland, serving both locals and visitors alike. Competitive Pricing: Our commitment to affordability is highlighted by our price-beat guarantee. We will beat any competitor's quote for the same products by an impressive 10%. Sustainability Focus: Beyond cost savings, our mission is to promote sustainability by encouraging customers to utilize their existing frames, reducing unnecessary consumption and waste. We look forward to providing you with exceptional optical solutions while contributing to a more sustainable and prosperous Australia. Thank you. Leah and Gene - "The Team!" 4 Eyes Optical
Contact info
PO Box 377, 4860, Innisfail, Australia
- 0429894645
- theteam@4eyesoptical.com.au
- 4eyesoptical.com.au
4.8
Excellent
58 reviews
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This company hasn't invited customers recently, so reviews may not be representative
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Great product, everything to love!
Had a quote from my optometrist for single vision reading lens for existing frames. Quote was prohibitive. Got a quote from this team, half the price! Just received my glasses and clarity is perfect, no difference from what you get from bricks and mortar optometrists. So happy with these. Very simple process, responsive team and fast turnaround. Consider giving these guys a go ... I will be using them again. I have always wanted an eyewear wardrobe and now I can afford it.
26 June 2026
Unprompted review
Reply from 4 Eyes Optical
Hello Valdango,
Thank you for your review. We appreciate it.
We are glad you are happy with the quality and price of our locally made lenses. We are happy that you were satisfied with our customer service. We look forward to assisting you with your own customised eyewear wardrobe. No doubt we can assist you to achieve any eyewear look you can imagine.
We look forward to assisting you again in the near future. Take care and stay safe.
Kind regards,
Leah and Gene
Absolute gold
Absolute gold. My sunglasses lenses were over $800 to reglaze. Searched online to fin 4 Eyes could do it for half the cost and a quarter of the cost with my price health cover. Glasses arrived back yesterday, the lens quality is equal to the big name optics brand. Definitely will be back!
4 June 2026
Unprompted review
Reply from 4 Eyes Optical
Hello David,
Thank you very much for your review. We appreciate it. Apologies for our late reply.
We are glad you are happy with the quality of our lenses and their cost. We pride ourselves on supplying and fitting locally made lenses for the best price possible.
We look forward to assisting you again in the future. Take care and stay safe.
Kind regards,
Leah and Gene
Very responsive
Very responsive
Direct communication
Quick turn around
Fair price
3 November 2025
Unprompted review
Reply from 4 Eyes Optical
Hello Lisa, thank you very much for your review. We really appreciate it. (We have updated our notification settings, so we apologise for the very late reply.) - We are glad you are happy with our service and look forward to assisting you again in the future. Take care and stay safe.
Kind regards,
Leah and Gene - The Team, 4 Eyes Optical
Great customer service
I came across 4 Eyes Optical in my search to provide new lenses. Gene was a great help to source what I was after and his product knowledge was great. Really appreciated the SMS messages with photos to determine my best options.
Great to see that good customer service still exists and I'm happy to support a business like this. Good price, great service & well informed through the whole process.
3 September 2025
Unprompted review
Reply from 4 Eyes Optical
Hello Ian, thank you so much for the review. We really appreciate it. We are glad you were happy with our services. Gene's product knowledge comes from both a manufacturing and dispensing lenses background. I am very thankful to have him on board, as he knows more than certified dispensers these days. We look forward to assisting you again in the future. Take care and stay safe.
Kind regards,
Leah and Gene
Great company!
Great company!
Everything was easy and a great result with my new glasses.
Thoroughly recommend.
4 August 2025
Unprompted review
Reply from 4 Eyes Optical
Hello Steve, thank you very much for your review. We are glad you are happy with our products and services. We look forward to assisting you again soon. Take care and stay safe. Kind regards, Leah and Gene
Happy customer!
Excellent and personalised service from Gene and Leah. Reglazing quality is excellent - highly recommend!
3 July 2025
Unprompted review
Reply from 4 Eyes Optical
Hello, thank you so much for taking the time to write a review, we appreciate it. We are glad you are happy with our service and products. We look forward to assisting you again soon. Take care and stay safe.
Kind regards, Leah and Gene
Communication is great
Communication is great - and the workmanship is excellent. I have absolutely no complaints. Prompt replies to emails.
5 June 2025
Unprompted review
Reply from 4 Eyes Optical
Hello Joanne, thank you for your review, we appreciate it. We are glad you are happy with our products and services and look forward to assisting you again soon. Take care and stay safe. Kind regards, Leah and Gene
Amazing Service from an Amazing Business
Hi Leah & Gene. Wow! I am sitting here staring in adoration at the new lenses that you have installed into my Adidas sunglass frames. When I opened the case it was like one of those movie moments, you know, the dazzling golden glow and the choir of angelic voices as I held them up. They are perfect - better than how I pictured they would be actually. The finish is beautiful and the mirrors suit the frames perfectly. They add that retro feel that I was after.
Man, they take me back to the summer of 1984, I was 12 years old and given a pair of mirrored aviator sunglasses that I thought were the coolest. I wore them everywhere, even at night. My dad started calling me Alfonso Cool (sarcastically of course) but I didn't care, I reckon he was jealous. I don't know what happened to that pair, but this pair takes me back to all those feelings all those years ago.
Leah, I just want to thank you and Gene for everything. From when you picked up my email enquiry that I sent from here on the Gold Coast to you in Far North Qld on the 6/5/25 to receiving the finished product today, the 27/5/25 - a three-week turnaround. Amazing!
As you know, I was looking for an Optometrist that could provide mirrored lenses for my existing sunglasses frames. I could not find anyone on the Gold Coast that could do this, but when I saw your business online and sent you my enquiry, you replied quickly, you were helpful and professional, you were warm and friendly, and your obvious expertise set me at ease with sending my sunnies and monies all the way to FNQ.
Thanks so much for the excellent level service that you provided, and also a huge thanks for the personal touches like working to get my sunnies finished and back to me in time for my holiday to Fiji, updating me by email at every stage of the process, and for just being so lovely to deal with.
I can't speak highly enough of my experience with 4 Eyes Optical, and would not hesitate to recommend your business to anyone looking for a similar service to what I was after, or anything in the optical field. Your service is next level, the finished product exceeded my expectations, and the process, even though conducted over such a distance, was enjoyable and went as smooth as silk.
I wish you and Gene all the best. I have some other sunnies that will need your magic worked on them to give them a new lease of life, so you will hear from me again.
In the meantime take care, and again, please accept my thanks and sincere appreciation.
27 May 2025
Unprompted review
Reply from 4 Eyes Optical
Hello Eric,
Woohoo, we are so happy for you. Most importantly we are so thankful for your kind words and of course, being able to bring back such a wonderful and warm memory is awesome. I look for things like that too. If I can find something that reminds me of my childhood, I will chase it too. I am glad it was a movie moment for you and you heard angelic voices instead of hearing cacophony. LOL. When you love something at that age, it doesn't matter what anyone says. LOL. It sounds like he probably was jealous. =0)
You are welcome, Gene and I, both pride ourselves on trying to give good customer service because we would love to see people come back, especially wonderful, friendly customers like yourself. It makes all the grief we get from fellow industry leaders and those who are just out to cause problems for us, all that more worthwhile. It helps us get up and continue to push on. So thank you. =0)
We source our products locally and have an onsite fitting laboratory, that helps us turn around orders as quickly as possible. Your lenses had to be specially coated, so that took a few extra days. We are thrilled you are happy with your experience. It makes us super happy. =0) - We appreciate the extra recommendation. We are competing with the big players in the industry now that they are offering their products online. We have a new idea in mind, so hopefully you will hear something bigger from us in due course.
We hope you have a fantastic holiday and we look forward to assisting you again soon. Take care and stay safe.
Kind regards,
Leah and Gene
4eyes Optical are very professional and…
4eyes Optical are very professional and passionate about delivering great customer service.
Thank you your patience and answering all my questions, upfront.
Making, getting new glasses and safety goggles, much more affordable, without skimping on quality.
I’m extremely happy with the great service and efficient work that was given to me!
3 February 2025
Unprompted review
Reply from 4 Eyes Optical
Hello Suzanne, thank you very much for your review. We really appreciate it. We are glad you are happy with your new glasses, safety goggles and our services. We look forward to assisting you again in the future. Take care and stay safe. Kind regards, Leah and Gene
4 Eyes Optical were prompt with…
4 Eyes Optical were prompt with replying to my questions and delivered on time. My sunglasses came back with the perfect prescription and I'm ready for summer.
Other providers couldn't match their price.
21 August 2024
Unprompted review
Reply from 4 Eyes Optical
Hello Debra, thank you for taking the time to write this review too. We really appreciate it and are glad you are happy with our services, price and your new lenses. We look forward to assisting you again in the near future. Until then, take care and stay safe. Leah and Gene
Gene is always very responsive
Gene is always very responsive, gives good advice and the turnaround time is excellent! A pleasure to deal with through and through.
8 July 2024
Reply from 4 Eyes Optical
Hello Marietta, thank you for your review and loyalty, we really appreciate it. I am lucky to have such a great dispensing technician like Gene, he has a knowledge base that general dispensers these days do not. He can confidently talk about lens options and requirements due to manufacturing lenses as-well as dispensing and fitting them. We are glad you are happy with our services and products. We look forward to assisting you again in the future. Take care and stay safe. Leah and Gene
Reply from 4 Eyes Optical
Hello Vanessa, thank you for your review. We are glad you are happy with our services and products. We look forward to assisting you again in the future. Take care and stay safe. Leah and Gene
Easy and convenient :)
3 July 2024
Reply from 4 Eyes Optical
Hello Dom, thank you for the review. We are glad you found our service appealing. We appreciate you taking the time to leave the review and look forward to assisting you again in the future. Take care and stay safe. Leah and Gene
Reply from 4 Eyes Optical
Hello Simon, thank you for the review. We are glad you are happy with our services. We look forward to assisting you again in the near future. Take care and stay safe. Leah and Gene
Excellent Service and Price. I realised I made a mistake when I…
I realised I made a mistake when I placed my first order so I called and it was fixed for me straight away. I received my order 2 weeks after placing it and the lenses were perfect using my own frames. I have recently had cataract surgery and my prescription changed so I have more excellent frames to get new lenses in. Reading and Sunglasses. I’ll be getting them all here.
16 June 2024
Reply from 4 Eyes Optical
Hello Lucy, thank you so much for the wonderful review. We really appreciate it. We are glad you are happy with our service and products. We look forward to assisting you again soon. Take care and stay safe. Leah and Gene
Great company
Great company, fast, efficient and friendly, professional and nothing is too much trouble. Half the price of any other retail reglazing. Quick to respond to email queries. Wouldnt use any other optical dispensers. Leah and Gene are the bomb!
10 June 2024
Reply from 4 Eyes Optical
Hello Cate, thank you so much for your lovely review. We really appreciate it. We are glad that you are happy with our services and products. We look forward to assisting you again in the near future. Take care and stay safe. Leah and Gene
Great Service at a good price.
30 May 2024
Reply from 4 Eyes Optical
Hello Bryan, thank you for your review. We are glad you are happy with our services and prices. We look forward to assisting you again in the near future. Take care and stay safe. Leah and Gene
Reply from 4 Eyes Optical
Hello Sarah, thank you for your review and kind words. We appreciate your loyalty and look forward to assisting you again in the near future. Take care and stay safe. Leah and Gene
Excellent Service
Had multi focal lenses put in to 2 x new designer frames, love them. Great communication and service, very happy, thanks guys.
28 May 2024
Reply from 4 Eyes Optical
Hello Carolyn, thank you very much for the great review. We are glad you are happy with your new glasses. We look forward to assisting you again in the near future. Take care and stay safe. Leah and Gene
Excellent service
Thank you Leah and Gene for your first class service!
I had my glasses reglazed and was so grateful to Gene for explaining how the mail-in service worked. The website and transaction was effortless and I was given helpful updates along the way.
The end result was a beautiful pair of reglazed glasses at a competitive price and the satisfaction that I had supported a local Australian small business! The kindness of Leah and Gene was the cherry on the cake.
Service such as this is rare and I highly recommend this business. This team will exceed your expectations!
3 June 2024
Unprompted review
Reply from 4 Eyes Optical
Hello Tea, thank you, very much for your lovely review and kind words. We are happy that you like our services and products. We look forward to assisting you again in the near future. Take care and stay safe. Leah and Gene
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