I have ordered various tools from 10-4.dk multiple times, and each experience has been excellent. The delivery was fast, and I received all items in perfect condition without any issues. Additionally,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a Coleman, but there were a lot of scratches, and the finish on the handle itself was very poor. I sent them an email on 04-07-2024, but they didn't acknowledge that the item was damaged. Th... See more
Up there with the best service i have ever gotten in Denmark. I must have bought for about 500,000kr over the bast few years and everything has been very smooth and quick. Customer service is top clas... See more
Will buy again. Fast delivery, the package was nicely covered to protect the goods from rain. I wish the payment would be easier, the website had several issues and unnecessary complexities when enter... See more
Company details
Written by the company
Byggecenter og tømrehandel
Contact info
Enghavevej 13, 6950, Ringkøbing, Denmark
- 97321000
- info@10-4.dk
- www.10-4.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 21% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super good company!!!
Parcel Missing and Customer Service Ignored Me
I am extremely disappointed with my experience with 10-4.dk.
I waited at home the entire day for the courier, but nobody came to deliver my parcel. Later, I received a notification stating that my parcel had been delivered to a 365 Discount store for collection. I went there immediately, but the parcel was not there.
The store staff told me that this happens almost every week—customers receive collection notifications before the parcels actually arrive.
I have contacted customer service twice, but both of my emails have been completely ignored. I have received no explanation and no assistance.
This has wasted a great deal of my time and caused unnecessary inconvenience. I expected much better service and communication from a professional company. I cannot recommend 10-4.dk based on my experience.
Up there with the best service i have…
Up there with the best service i have ever gotten in Denmark. I must have bought for about 500,000kr over the bast few years and everything has been very smooth and quick. Customer service is top class, just give them a call and they will do their best to get you what you need quickly.
I have ordered various tools from…
I have ordered various tools from 10-4.dk multiple times, and each experience has been excellent. The delivery was fast, and I received all items in perfect condition without any issues. Additionally, their prices are very competitive, offering great value for quality tools.
Damaged
I ordered a Coleman, but there were a lot of scratches, and the finish on the handle itself was very poor. I sent them an email on 04-07-2024, but they didn't acknowledge that the item was damaged. They said they were very busy and answered my email on 12-07-2024. I don’t think I’ll buy from them again because they shouldn't have sent the item in this condition.
Ekspeditionstid er alt for lang.
Virksomheden er alt for langsom til at behandle en retur/fortrydelsessag.
Quick and professional service !
fin service
Hurtig ekspedition, problemfri levering, vare af god kvalitet 👍🏼
Super fast and effective!
Good and fast
Fast delivery!
100% perfekt
Correct product arrived in 2 days
Correct product arrived in 2 days. Can't fault the service or the price.
Will buy again
Will buy again. Fast delivery, the package was nicely covered to protect the goods from rain. I wish the payment would be easier, the website had several issues and unnecessary complexities when entering the payment information.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.