LOVE this company!!! Amazing personal who are absolutely professional with a friendly personal touch. This was my third time ordering and sure tell my friends and family how great they are. Save me... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was able to use the chat function to ask questions about placing my contact lens order, the associate was very helpful and knowledgeable, plus helped with getting the prescription from my doctor. It... See more
Company replied
I was on a 12-day visit to help Mom when Dad was hospitalized, realized I had brought double of the Rx for one eye and therefore lacked the Rx for the other eye, and also had to extend my stay by two... See more
Company replied
I had a wonderful customer service agent, she was very kind, patient & most all knowledgable. In all the yrs I’ve been buying from 1-800 Contacts, I never knew about there but back program which was g... See more
Company replied
Company details
Written by the company
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
Gajillion Percent Promise
All of our contacts are backed by a Gajillion Percent Promise, which means if you have any issues we'll take care of it.
We offer free exchanges, returns, and replacements with 24/7 customer service online or over the phone. Call us at 1-800-266-8228, chat us online at www.1800contacts.com/contact-us, or text in at 41800. We'd love to hear from you!
Contact info
4.6
Excellent
2K reviews
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Price and the person was helpful.
2 July 2026
Customer representatives are always professional, frriendly
Customer representatives are always friendly, professional and efficient in handling my order. Shipping is convenient and timely.
3 July 2026
Process for ordering contacts was easy…
Process for ordering contacts was easy to complete. I was kept informed of the status of my order. I received the order quickly. Very satisfied with my experience.
8 July 2026
Pretty good deal compared to other websites
It’s a lot easier then getting your prescription done at an ophthalmologist and way cheaper. I find it convenient!! I had the same eye prescription for years since I was 14 years old and before the exam was every 2 years, but now somehow it’s every year. I only pay $20 or $25 for the eye exam here, and I get the daily contacts that are $25, so I spend little money compared to any other website including postalcontacts.com. I used to purchase from them until I found this website.
30 June 2026
Everything is excellent the prices
Everything is excellent the prices, the quality, customer service, quik delivery, I find everything about 1-800 my contacts is great
4 July 2026
Received contacts in a timely
Received contacts in a timely, expedited manner when I ran out of contacts. Thank you!
3 July 2026
Very convenient
Very convenient, with almost instant shipping and fast delivery. EYE highly recommend. :)
10 July 2026
Easy to understand pricing
Easy to understand pricing, quick response to verify prescription. Fast shipping
3 July 2026
Always very great and timely delivery…
Always very great and timely delivery and customer support.
6 July 2026
Customer service is excellent and…
Customer service is excellent and they're very down to earth.
29 June 2026
They always ship fast and give me the…
They always ship fast and give me the correct items.
3 July 2026
Great website
Ordering my contacts from 1800contacts was easy and quick. When I ordered the wrong ones, I was able to exchange them and they shipped my exchange right away. Customer service is great. I would highly recommend 1800contacts for all you eyewear needs.
6 July 2026
Excellent customer setvice
They are quick to verify your prescription and quick to send out your order. They absolutely price match with zero issues. And they keep track of when you need refills and remind you! Their product is exactly what I get in the eye doctor’s office at much less than the usual price.
8 July 2026
They represented themselves accurately
They represented themselves accurately. Received order wgphen they stated I should. Fair price.
25 June 2026
May use AI-assist with repliesRead more
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LOVE this company!!
LOVE this company!!! Amazing personal who are absolutely professional with a friendly personal touch. This was my third time ordering and sure tell my friends and family how great they are. Save me so much money, quick service, fast delivery and accurate.
29 June 2026
Reply from 1-800 Contacts
Thank you for the great review! We are so happy to hear that you love our company and that our team has provided you with such a professional and friendly experience! We truly appreciate you sharing your positive experience with friends and family!
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