Strapify Reviews 

1,072
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 495 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the massive selection of stylish watch bands and the exceptionally helpful, responsive support team that goes above and beyond. Consumers note that the simple online ordering process is completely seamless, band replacement options are highly flexible, and package deliveries always arrive promptly. However, some people mentioned receiving incorrect items or experiencing frustrating issues regarding overall product quality and entirely unhelpful customer service responses. A few reviewers also highlighted ongoing difficulties with strict return policies, unexpected international shipping costs, and occasionally receiving poor hardware components.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality, enormous variety, and nice... See more

Customer service

People report positive experiences with customer service, noting that staff members are helpful and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-made... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the ordering process is consistently... See more

Service

Consumers find service to be positive, highlighting prompt delivery and efficient handling of exchanges when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Strapify have by far the best and widest range of strap and bracelet choices, and all of good quality. Shipping is quick. The best part about this experience for me has been the customer service. Deli... See more

Rated 5 out of 5 stars

Strap and bracelet choices are excellent and of good quality. Shipping is quick. The best part about this experience for me has been the return policy. My selections haven't always been perfect and th... See more

Rated 5 out of 5 stars

Strapify has an enormous variety of straps (even the awkward 19mm strap width) which is amazing and dangerous for a strap junky like me. Even better is the service. Each time I have interacted with th... See more

Rated 5 out of 5 stars

I bought a strap for my Huawei watch, which ended up being too long and too big for my wrist. I submitted a form for an exchange and the business responded within hours, and offered a free replacement... See more


Company details

  1. Watch Store
  2. also in
  3. Fashion Accessories Store

Written by the company

Offering a huge range of watch straps with free and fast Australian shipping! We stock Apple, leather, seat-belt quality NATOs, Perlon and Rubber straps/bands!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,072)

470 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repeat customer (and will be back for more)

Have now purchased five watch bands from Strapify. Great range and really good value.

Had a problem with a couple of bands in my most recent order (wrong colour hardware on one and wrong size adapter on the other) and these were quickly rectified by customer service. Appreciated that I didn't have to return the incorrect items too - bigger companies with much bigger profits have expected this for much cheaper items.

One thing to note is that I purchased a larger size of the same leather band that I already owned and the colour difference is notable between the first band and the photo on the item listing. Prefer the colour of the original, but natural variation is expected, so keep this in mind when purchasing online.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

My second Strapify watch band

My second Strapify watch band for my Garmin Venu 3S. Great company to deal with. Excellent communication and response. Great quality watch bands as well!

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I've bought from Strapify many times. They sell quality products and their communication and customer service are top notch.

15 October 2026
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid! Strap fell apart.

My experience with this company has been absolutely dreadful, so much so that I really find the number of five star reviews suspicious. My strap seemed fine at first, well below the quality the price would suggest and the colour quickly wore off but it held my Garmin on my wrist for slightly over a year. Then, one day out walking it felt loose on my wrist and I discovered that the buckle had completely detached from strap and dropped off. It was only by pure chance that I didn’t lose my watch, which would have cost £250 to replace.
I emailed them about it, not so much to request a replacement (it was outside the warranty in any case, and I would not trust another of their straps) but to make them aware of the issue. I have never had this happen with any other strap and while you expect the leather of a strap to wear with time, you do not expect the hardware to fall apart. Customers services never even replied.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Good human chat response

I wasn't sure about a bracelet fit, and used the human chat - the response was fairly quick, and was able to address my query quickly - so I really appreciate that.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought a strap which was faulty and lodged a return under Warranty. The process was really straight forward and their Customer Service Manager, Sam, contacted me within a few hours of lodgement to acknowledge my request and process the return - fantastic speed, especially given that it was a public holiday. I appreciated getting a bespoke response from a real person, rather than a cookie-cutter or auto-generated response.

5 October 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Strapify

Avoid Strapify. Very poor after sale service. I percieve that their returns policy is a scam in that if you purchase something and then request an exchange, they quickly send you an approval to return but then rather than giving you the return address with that, for only what I can believe is a deliberate ploy to deflect you they say you need to respond to the message to get the return address, but then never gave it to me despite multiple attempts requesting it.

What is funny, after I requested an exchange a second time they said as long as I give a review here, send them a snippet, then they will process my exchange - this is in breach of this site's policy in giving benefits for a review.

The products feel cheap and no-where match the price you pay.

I dont recommend buying from them. I am not giving up on getting my exchange.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a flexi silicone 22cm black…

I ordered a flexi silicone 22cm black band which arrived quickly. Unfortunately it was not the correct band for the watch. After some quick email communication it was all sorted and the new correct band was being sent out. Easy process with good communication.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Strapify has the most amazing range of…

Strapify has the most amazing range of straps for all kind of watches. Their website provides an easy and intuitive interface, deliveries are fast and reliable and customer service is excellent. Highly recommended.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

I bought a band from Strapify for my Garmin

I bought a band from Strapify for my Garmin watch, after the original band just wore out. It was delivered quickly, fitted perfectly, and feels just like the original band. I’ll now get at least another 5 years out of my watch!

25 September 2025
Unprompted review

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