Strapify Reviews 

1,017
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 522 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally wide range of stylish watch bands available, noting the impressive product quality and very comfortable fit. People also mention that the online ordering process is completely straightforward, and shipping is remarkably fast and reliable. Some reviewers were not happy with occasionally receiving incorrect items or experiencing missing package contents. A few consumers noted that specific options for larger wrists are limited and certain replacement straps felt flimsy or too large. Others mentioned that some received bands did not fit properly initially and required careful size verification before daily use.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent variety of choices and... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting fast response times and helpful... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent materials and wide range... See more

Order

Customers consistently note positive experiences with order processes, highlighting an easy browsing... See more

Service

Reviewers highlight positive aspects of service, praising fast and efficient experiences. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Strap and bracelet choices are excellent and of good quality. Shipping is quick. The best part about this experience for me has been the return policy. My selections haven't always been perfect and th... See more

Rated 5 out of 5 stars

Delivery was very fast. But when I received the package it was empty. It was unclear whether the product was stolen or not. I enquired and had a great experience communicating with Sam. A lot of goodw... See more

Rated 5 out of 5 stars

Strapify makes it easy to find the right band for your watch with zero second-guessing. You simply select your watch model to see all compatible options—you can even preview what the band looks like o... See more

Rated 5 out of 5 stars

I have purchased a number of watch straps from Strapify and just love them. The woven straps are fabulous as they are easily adjustable and don’t irrigate my skin like the strap I received with my... See more


Company details

  1. Watch Store
  2. Fashion Accessories Store

Written by the company

Offering a huge range of watch straps with free and fast Australian shipping! We stock Apple, leather, seat-belt quality NATOs, Perlon and Rubber straps/bands!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,017)

508 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

My family have placed several orders through Strapify and we can not fault the product quality or experience. Customer service has been great as what I ordered in my last order wasn’t quite what I was looking for so they offered an exchange no questions asked.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought 3 straps for my watch…

I recently bought 3 straps for my watch from strapify, and once received, I realised one strap had less loop holes in it, and didn’t fit me. I reached out to the team and explained what had happened, and they responded very quickly and provided me with alternate options that would got me better! In less than 24 hours I have a new strap on its way!
I’m very happy with the service I’ve received from the team!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Highly recommend for their great selection of product colours, sizing choices, and fast delivery. I have to say, the customer service and communication from Strapify is outstanding! The order confirmation and delivery tracking was so reassuring, as was the exchange process - with so many available options it’s easy to make a mistake and I was very appreciative of their support during this process.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Delighted!

Have previously ordered from Strapify and was very happy so I ordered again. I ordered a strap that didn't work for my watch. Sam was very prompt and walked me through how to fix the problem. The replacement band was cheaper and the refunded difference came back so quickly. Very happy with the process! Many thanks

1 September 2026
Unprompted review
Rated 3 out of 5 stars

Bought a strap in December

Bought a strap in December. Customer service is good. Watch strap broke after 8 months. Strapify requested I write this review for replacement of strap without sending back broken strap.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy return & exchange process

Item arrived quickly and as described. Unfortunately, customer error, and I ordered the wrong connection type. Easy return process and options for exchange or store credit. Very prompt customer service.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Strapify are amazing!

Strapify have a huge range of straps for so many different kinds of watches! Ordering was so easy and they do everything they can to ensure you’re ordering the right strap for your watch and in case you do order the wrong strap, the customer service and ease of exchanging your item is amazing!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Good support from staff

Delivery was very fast. But when I received the package it was empty. It was unclear whether the product was stolen or not. I enquired and had a great experience communicating with Sam. A lot of goodwill was given, and the product was resent swiftly. Highly recommend.

28 August 2026
Unprompted review

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