MICAS Reviews 

6,039
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 828 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the stylish designs, noting that the clothing items look just like the photos and offer a wonderfully comfortable fit. Many people also highlight the prompt shipping service and beautiful fabrics that constantly receive plenty of wonderful compliments. Some reviewers were not happy with the complicated return process and experienced frustrating delays with their package deliveries. A few other people also felt that certain garments felt surprisingly cheap or simply did not match the online descriptions at all. Some customers additionally mentioned receiving non-returnable items or facing unexpected hurdles when trying to resolve these issues.

What people talk about most

Product

Customers report positive experiences with the product quality and stylish designs. Reviewers note that the... See more

Quality

Reviewers mention positive feedback about quality, noting that the garments are well-made with comfortable... See more

Order

Clients share ambiguous opinions on order, reflecting a stark divide in their experiences. While many... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a wide split in customer experiences.... See more

Return policy

Customers consistently note negative experiences with return policy, describing the procedure as an absolute... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They have great products. Great quality & affordable stylish garments. I will continue to buy from Micas.

Company replied

Rated 3 out of 5 stars

The customer service is good, but the clothes are not. One skirt looks somewhat like in the photo, but it is very thin and feels cheap. I don’t think it’s worth the price. I’m very disappointed a... See more

Company replied

Rated 3 out of 5 stars

Ordered a set from here but didn’t like how the top fitted so tried to return it. Got offered a 50% refund on item instead of returning which I accepted as thought I could wear skirt on it’s on. R... See more

Company replied

Rated 3 out of 5 stars

I love some of the clothes but the delivery needs to get better it takes along time if you have an event you have to order 2 month prior crazy!

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(6,039)

761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m absolutely in love with my MICAS…

I’m absolutely in love with my MICAS experience! 💕 From the beautiful designs and amazing quality to the smooth delivery and gorgeous packaging, everything exceeded my expectations.

The pieces are stylish, elegant, and look even more beautiful in person. I also loved how easy and enjoyable the whole shopping experience was.

MICAS has definitely become one of my favorite fashion brands. I’m already looking forward to my next order! Highly recommend! ✨🤍

21 August 2026
Unprompted review
Rated 5 out of 5 stars

MICAS for the win!! Too notch

I found MICAS on a whim just on a Google search and I’m so glad I did. The clothing is top-notch, great quality, and beautiful design. Very chic, elegant, and also professional at a great price. Highly recommend this company if you’re looking to elevate your closet!!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

fabulous!

I received my order in excellent condition, and I’m really impressed with the quality and material of the clothes. Everything looked exactly as expected, and the quality was fabulous! I’m very happy with my purchase and will definitely recommend Micas to my friends. Great experience overall!

19 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so thrilled to hear that you would recommend us to your friends. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 1 out of 5 stars

It is impossible to get a refund or…

It is impossible to get a refund or return an item.

2 September 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us an email at support@shopmicas.com or send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!

Rated 1 out of 5 stars

Scammers!!

Scammers!!! I wanted to send their cr@p back but when I did they never refunded me my money!! I lost over $200! I was left with no items, no money!!!!

17 July 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us an email at support@shopmicas.com or send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!

Rated 5 out of 5 stars

The Jacket I bought is perfect

The Jacket I bought is perfect. Love it!

27 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so glad to hear that you love your new jacket. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 5 out of 5 stars

I loved how fast I got it

I loved how fast I got it. And I love the quality, is amazing

26 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so glad to hear that you had a great experience with us. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 5 out of 5 stars

Great quality and a perfect fit

Great quality and a perfect fit! Everything I ordered was true to size. Micas has such a beautiful selection of stylish pieces, and the shipping was really fast. Very happy with my order!

1 September 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so thrilled to hear that you are very happy with your order. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 1 out of 5 stars

The experience with them is horrible

The experience with them is horrible. Beyond horrible. They will never refund you and they respond very slowly. I have ordered some items and by mistake ordered the wrong amount of two of them. They fixed the cart and did not send the refund proof on email. Then, they sent it on whatsapp showing a different card which means that the proof is not real. This was my first and last time. Very bad service and I think they are a fraud.

1 September 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. We have noticed that your order was paid via Apple Pay, linked to a Visa card ending in 2742. We have sent you a detailed refund confirmation and proof to your email. Could you please double-check your inbox for more information? We really want to handle this issue for you. Do not worry, our dedicated customer care team is always here to help!

Rated 5 out of 5 stars

Good quality

Good quality , the material is top notch l can not fault anything

1 September 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so glad to hear that you are happy with your purchase. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 4 out of 5 stars

The clothes is slightly better quality…expedited shipping

The clothes is slightly better quality than Fashion Nova, maybe like H&M quality or Windsor. Sizing: I would make sure to look at the sizing review on their site, If it has no stretch size up. Both times that I've purchased a dress the top part is too big for me as a B cup. Shipping: I ordered items that said "speedy shipping." and I paid the $15 for expedited shipping. It still took about a week and a half to get my items. Here is a timeline: I ordered August 15, Fulfilled August 21, On Aug 22 it said expected date would be Sep 2, but then recieved my items Aug. 26th. items still come from China and have to go through customs.

14 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are sorry to hear that the sizing and shipping experience did not fully meet your expectations. We will definitely pass your feedback to our team to improve our sizing guidance and shipping process overall. If you have any questions, please do not hesitate to send us an email at support@shopmicas.com and our dedicated customer care team is always here to help!

Rated 4 out of 5 stars

Good quality and Fast shipping

Good quality and Fast shipping

21 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so glad to hear that you had a positive experience with us. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 2 out of 5 stars

It was not clear at the time of…

It was not clear at the time of purchase that one of the items was non-returnable. The other item is returnable, but the return process requires providing a significant amount of information, which is simply not worth the time.

Unfortunately, I will have to donate both items as neither is a good fit. The quality of one was disappointing, while the other was nice but too large for me.

17 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. We are so sorry that your purchase was not up to your expectations. Our products are quality-checked and materials and sizes vary by style. Feel free to take a look at the detailed information on each specific item on our site. You are also welcome to review our return policy at https://shopmicas.com/pages/return-policy for more details. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!

Rated 5 out of 5 stars

All of my pieces were fabulous

16 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so thrilled to hear that you loved your pieces. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 5 out of 5 stars

MICAS took me by surprise

MICAS took me by surprise! I was iffy at first because I don’t like buying just any and specially nothing looking cheap but MICAs fits well, gorgeous fabric, great colors and absolutely great price! I am a size small and everything has fit true to size! I am enjoying every piece for work or play. I really enjoy and look forward to MICAS!

28 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so thrilled to hear that Micas has won you over and that you are enjoying every piece. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 5 out of 5 stars

Literally in love my with my outfits

Literally in love my with my outfits. Everything was of really good quality and fit, the compliments have rolled in when wearing pieces. Delivery was quick too, can’t wait to get more bits.

17 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so thrilled to hear that you have been receiving so many compliments. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 5 out of 5 stars

Trendy & Photogenic

Trendy & Photogenic: Micas excels in statement pieces, offering bold patterns, cut-outs, corset tops, knitted dresses, and Y2K/70s retro aesthetics.
Fit & Sizing: Items generally fit true to size, though micro-mini lengths and form-fitting cuts require checking the specific item size guide before purchasing.

13 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so glad to hear that you are enjoying our styles and that the sizing has been working well for you. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Rated 1 out of 5 stars

Ordered two outfits 7/14/2026

Ordered two outfits 7/14/2026. Delivered 7/31/2026. App would not accept an exchange or return due to sizes too small and the skirt ordered is defective with not even one leg capable let alone two for a skirt. Emailed 8/8/2026 because there is no customer service number only a support email. No response. Now out 130 + cost for new outfits for the intended event, and stuck with clothes I can not fit.

31 July 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. We are so sorry that your purchase was not up to your expectations. Our products are quality-checked and materials and sizes vary by style. Feel free to take a look at the detailed information on each specific item on our site. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!

Rated 1 out of 5 stars

How do you explain this false…

How do you explain this false advertising? It’s not letting me attach screenshots.

Faux leather patchwork hoodie says on sale $42 down from $50. Then I go into it a few hours later to commit to buying it and it’s advertised on the website on sale for $60 down from $71. I’ll work out how to post the screenshots. Don’t trust this company now.

Added:
Conversation rate doesn’t make sense as $42 AUD is $30.24 USD and I’m using the same link to go into it each time?

27 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, thank you for the update. We sincerely apologize for the confusion caused. Please note that our website displays prices in USD by default, so the $42 you initially saw was already in USD. We would like to look into the price discrepancy further for you. Could you please send us an email at support@shopmicas.com or send us a direct message on Instagram (@micas.official) or Facebook with more details and screenshots? Our dedicated customer care team will investigate this and get back to you as soon as possible!

Rated 5 out of 5 stars

I ordered from Micas before and i loved…everything

I ordered from Micas before and i loved everything , sizes were right, quality the best and theyre so nice

27 August 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so thrilled to hear that you keep having a great experience with us. We will keep trying our best and we really hope to provide you with an even better experience in the future!

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