Commense Reviews 

7,567
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish designs of the clothing, noting how well items are made and packaged. Many appreciate the responsive and helpful customer service, making interactions pleasant. The overall ordering process is smooth, and most find returns easy and stress-free. However, some customers noted sizing inconsistencies, with certain items being too small or large, occasionally requiring returns. A few others found the return policy problematic, citing issues with return postage or general difficulties. Additionally, some experienced delays in receiving orders, with packages taking longer than expected.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality, stylish designs,... See more

Quality

Customers consistently report positive experiences with the quality of the clothing, often describing items... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's efficiency,... See more

Return policy

Clients share positive opinions on the return policy, with many reviewers finding the process easy, fast, and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and an intention to continue... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I actually love Commense. It’s always daunting the first time you order off a new website but I was so pleasantly surprised. The quality of all the pieces I’ve received has been so good and I get comp... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Really happy with my experience shopping with Commense! The clothes are lovely and good quality. I also had to make a return, and the whole process was easy and stress-free. Customer service... See more

Rated 5 out of 5 stars

Commense clothing is very good quality and I love the style so much. They also provide good customer service as well. The sizes are consistent and I definitely will recommend

Rated 5 out of 5 stars

I had a great experience with Commense! I love all the clothes I purchased, and returning the ones that didn’t fit me was so easy! The customer service team was very efficient and helpful!


Company details

  1. Clothing Store

Written by the company

To new beginnings, let's COMMENSE Sleek, classic, with a twist. We’re a fashion house focused on everyday luxury and obsessed with comfort and exceptional quality with sleek designs. We believe in looking like a million bucks, not spending it – which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We believe in feel good colors, even black and navy makes you feel best, we are here for that. And of course, we think shopping should be fun. Consider this your new beginning, a fresh start to be yourself. Welcome, we’re glad you’re here. Let’s begin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(7,567)

3,369 reviews in the last 12 months

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Rated 5 out of 5 stars

Commense continues to surprise me...

Commense continues to surprise me with great quality and well fitting clothing at a decent price. I am normally dissapointed by these online stores, like Cider, and never buy again. Commense is so much better! Great for workwear and vacation ware.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Love love love

I love the quality of the clothes.
So far I’ve had a great service.
I highly recommend buying from Commense.

20 July 2026
Unprompted review
Rated 3 out of 5 stars

Legit but would not buy here again

Pros: Very good customer communication, quick to respond to questions and offer options/discounts for delays. If things on your initial order don't fit, you get offered a full refund (but pay your own shipping cost to return items) OR a 50% store credit refund and you keep the items you'd planned on returning. I can see how some people would like this, others would not.

Cons: If you need to return anything purchased using the aforementioned store credit, tough luck. They are final sale. Another con is long shipping times, which are to be expected with an overseas seller. (An item I ordered June 9 was delivered July 22)

Overall, I was not impressed with the quality of construction or fabrics at Commense. A lot of cheap fabrics and poor construction. I regret almost all of my purchases. I won't shop here again but they are legit.

22 July 2026
Unprompted review
Commense logo

Reply from Commense

Hi MK,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by your recent experience with Commense. We highly appreciate your understanding and are committed to addressing your concerns.

Please rest assured that we take all customer feedback seriously, and we are actively working to find a resolution that meets your satisfaction. Our goal is to ensure a positive shopping experience for all our customers, and your input is invaluable in helping us achieve that.

Commense Customer Support Team

Rated 5 out of 5 stars

Good quality items

Very nice items, the quality is really good, I ordered quite a few items and kept all but 1 item, the delivery time was pretty quick. I received a lot of compliments on my outfits.

I had an issue with contacting the company to process the return and they were very helpful and quick to respond. I will definitely order from Commense again.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 6 items

I ordered 6 items. My order sat for over 10 days with no shipping update. Once I reached out, they finally shipped 5 items. The last item was shipped separately later on and never made it. The delivery service they used just decided not to deliver it to my apartment (no other issues with any other carriers) They "attempted delivery" twice. Commense told me it was my problem and I could go PICK THE ORDER UP from some random warehouse when I PAID for shipping. The item never made it and they never refunded my money. They also would never provide the info for me to return 2 items that didn't fit. Im out $150. Would never order from them again.

21 July 2026
Unprompted review
Commense logo

Reply from Commense

Hi Shelley,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by your recent experience with Commense. We highly appreciate your understanding and are committed to addressing your concerns.

Please rest assured that we take all customer feedback seriously, and we are actively working to find a resolution that meets your satisfaction. Our goal is to ensure a positive shopping experience for all our customers, and your input is invaluable in helping us achieve that.

Commense Customer Support Team

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