Super fast and good processing - ordered 2 days before Christmas on December, 22th as a last minute attempt to fulfill my wife´s wish. Was immediately shipped and arrived the following day, December t... See more
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I actually got the wrong item, but their Customer Service was so great that they deserve 5 stars anyway. They thoroughly excused and when the right item was sold out, they themselves offered to pay me... See more
I ordered two food boxes in different colors, but received both in the same color. When I contacted customer service, instead of investigating the issue, they claimed that the color I ordered does... See more
Company replied
It was easy to order things on the website and the customer service answered quickly when I needed to ask something. Smartasaker dispatched my order the same day but unfortunately Airmee took a long t... See more
Company details
Written by the company
Hos SmartaSaker hittar du innovativa prylar och roliga presenter. Det får gärna vara en pryl som förenklar vardagen och det är ännu roligare om det dessutom är en svensk innovation.
Contact info
Sankt Eriksplan 11, 113 20, Stockholm , Sweden
- 08-736 09 99
- info@smartasaker.se
- smartasaker.se
4.5
Excellent
6K reviews
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I ordered two food boxes in different…
I ordered two food boxes in different colors, but received both in the same color. When I contacted customer service, instead of investigating the issue, they claimed that the color I ordered does not exist—despite it being available at the time of purchase.
I had already opened one of the items and asked them to simply replace the incorrect one, but they refused. On top of that, they indirectly accused me of lying about my order, which is completely unacceptable.
This level of customer service is very unprofessional and disrespectful. I expected them to take responsibility and offer a reasonable solution, but they did not.
20 April 2026
Unprompted review
Reply from smartasaker.se
Hello,
Thank you for your review!
We can see that you are in contact with our customer service regarding this matter, where we have informed you that it is of course possible to make a return and receive a full refund for the product.
You are more than welcome to get back to us, and we will be happy to assist you further.
Wishing you a wonderful day!
Delivery was extremely late despite…
Delivery was extremely late despite paying for expedited service and ZlideOn products I purchased are garbage.
Edit: In response to it being delivered 2 days after ordering, that is completely untrue. It was over a week late. I recommend you check with your delivery service.
28 March 2026
Reply from smartasaker.se
Hello,
Thank you for your review.
We are sorry that the delivery did not meet your expectations. We can see that the package was delivered 2 days after the order was placed.
We are also sorry to hear that you are not satisfied with the product. If you would like to return it, that is of course possible. Please contact us at info@smartasaker.se and we will assist you further.
Have a great day!
Great things with good quality.
30 August 2025
"I love my apple Pealer"
8 September 2025
snabb transport
7 April 2025
Wrong item - still 5 stars
I actually got the wrong item, but their Customer Service was so great that they deserve 5 stars anyway. They thoroughly excused and when the right item was sold out, they themselves offered to pay me back in full. Thank you! A rare experience 😊
18 January 2025
Unprompted review
Good quality frames
Good quality frames. My son was happy to hang them on the wall the first day they arrived.
3 December 2024
Works better than most sites with…
Works better than most sites with orders.
14 November 2024
Unprompted review
Super fast shipping
Super fast shipping, simple website, good quality products and easy checkout.
14 December 2023
Trassel med leverans (Best transport)…
Trassel med leverans (Best transport) som ni löste galant! God Jul!
13 December 2023
It was easy to order things on the…
It was easy to order things on the website and the customer service answered quickly when I needed to ask something. Smartasaker dispatched my order the same day but unfortunately Airmee took a long time to deliver, cancelling my delivery date twice before eventually getting my package to me.
28 November 2023
Terrible customer service
Terrible customer service. They don't answer simple questions. Not helpful at all. Avoid them
13 February 2023
Unprompted review
Reply from smartasaker.se
Hi!
I am very sorry to hear that, did you send the e-mail to info@smartasaker.se ?
Please reach out to us at that address and we will gladly help you with your questions!
Kind regards,
Customer service at SmartaSaker.se
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