24.se Reviews 

91,282
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I like your service, it is very fast. But I don´t get my answear taht I have send you on July 20, about I would like to return the Cablexpert USB-C to HDMI adapter (4K, 30Hz; Item No. 99895) that I bo... See more

Company replied

Rated 5 out of 5 stars

I was so pleasantly surprised with the ease of submitting a claim. Also how fast I received confirmation that the claim was approved. Will definitely use you again and hope I can buy insurance again... See more

Company replied

Rated 4 out of 5 stars

Everything was great, the one star I reduced because the product delivery time was not as mentioned, I paid extra to get the product in 24 hours but the product was delivered in 48 hours. Which means... See more

Rated 1 out of 5 stars

The package is still late, actually not even sent out. And customer service response leaves with the feeling that they're sorry is common thing and you have to go with it. Just wait... Looks like a mo... See more

Company replied

Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Computer and Accessories Store
  4. Electronic Spare Parts and Components Store
  5. Photo Shop
  6. Toner Cartridge Supplier
  7. TV store

About 24.se

Written by the company

24.se - varför betala mer än du behöver

24.se är ett företag som erbjuder dig tillbehör till hemelektronik till rätt pris.

I vår webbutik hittar du tillbehör till mobiltelefoner, datorer, tv-spel, surfplattor, laptops och minneskort, men även hem & fritidsprodukter. Vi finns förutom i Sverige även i Norge (24hshop.no), Danmark (24hshop.dk), Nederländerna (24hshop.nl) och Finland (24hshop.fi).

24.se - Varför betala mer än du behöver...

Written by the company

Alla nöjda och återkommande kunder vi fått genom åren är det som driver oss framåt
Viktigt hos oss på 24.se är att du som kund ska trivas och känna att du verkligen tjänar på att handla hos oss. Du handlar med trygghet och vet att priset är det bästa utan att göra avkall på kvalité.

Prisgaranti, snabb leverans & Fraktfritt

30 dagars prisgaranti, Snabb leverans och fraktfritt över 1000kr

Vi lämnar 30 dagar prisgaranti från köptillfället. Skulle du mot förmodan hitta samma produkt billigare inklusive frakt hos en annan svensk webbutik, inom 30 dagar från köpdatumet, betalar vi tillbaka mellanskillnaden på produkten.

Contact info

4.1

Great

TrustScore 4 out of 5

91K reviews

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4.1

All reviews

(91,282)

4,418 reviews in the last 12 months

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Rated 5 out of 5 stars

I like your service

I like your service, it is very fast. But I don´t get my answear taht I have send you on July 20, about I would like to return the Cablexpert USB-C to HDMI adapter (4K, 30Hz; Item No. 99895) that I bought by mistake; the packaging is still unopened. How can I send it back to you and get a refund?

14 July 2026
24.se logo

Reply from 24.se

Hi,

Thank you for your review! We're glad to hear that you are happy with our service.

We apologize that you haven't received a reply regarding your return request yet. We answer all inquiries in the order they are received and will get back to you as soon as possible.

Best regards,
24.se

Rated 5 out of 5 stars

Great product

Great product, cheaper price and quick delivery.

13 July 2026
24.se logo

Reply from 24.se

Hello!

Thank you for your kind review! We're happy to hear you were pleased with the product, the price, and the fast delivery. We hope to see you again!

Best regards,
24.se

Rated 2 out of 5 stars

I received no status updates about my…

I received no status updates about my order. I had to wait for 3 months and no proactive info about it. I have a feeling 24 forgot about it, or hoped I would forget it, since it was prepaid.

3 July 2026
24.se logo

Reply from 24.se

We're sorry about the very long wait and the lack of updates regarding your order. We understand how frustrating this must have been and appreciate your feedback.
/24.se kundsupport

Rated 1 out of 5 stars

Where is the drop off point so I can…

Where is the drop off point so I can make my return?

1 July 2026
24.se logo

Reply from 24.se

Hello!

Thank you for your review. Please contact our customer service with your order number, and we will provide you with the correct return instructions based on your order and country.

With sunny regards 🌞

Rated 5 out of 5 stars

I've shopped from 24.se a few times…

I've shopped from 24.se a few times over the past 7 years. I have received what I expected each time. I haven't returned anything yet.

26 June 2026
24.se logo

Reply from 24.se

Hej,

Stort tack för din fina recension! Vi är glada över att du är nöjd och ser fram emot att få välkomna dig tillbaka.

Med vänliga hälsningar,
24.se supportteam

Rated 5 out of 5 stars

Nik was very helpful and guided me to…

Nik was very helpful and guided me to the beat purchase for what I was looking for!

24 June 2026
24.se logo

Reply from 24.se

Thank you for your kind words! We're delighted to hear that Nik was able to help you find the right product. We truly appreciate your feedback and hope to see you again.
/24hshop supportteam

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery! Thank you!! 😊

8 June 2026
24.se logo

Reply from 24.se

Hej och tack för ditt fina omdöme! Alltid kul med nöjda kunder. /24.se supportteam

Rated 1 out of 5 stars

Retur

Retur. Defekt del.

2 June 2026
24.se logo

Reply from 24.se

Tack för ditt omdöme. Vi beklagar att produkten inte motsvarade förväntningarna och att du behövde göra en retur. Om det finns något vi kan hjälpa till med är du alltid välkommen att kontakta vår kundsupport.

/24.se kundtjänst

Rated 5 out of 5 stars

A nice site with a lot of good things…

A nice site with a lot of good things an they always deliver fast and the service is awesome👍

9 September 2025
24.se logo

Reply from 24.se

Tack för din fina feedback! Det gläder oss att du uppskattar vårt sortiment, våra leveranser och vår service. Vi ser fram emot att få hjälpa dig igen framöver!

/24.se kundtjänst

Rated 5 out of 5 stars

Good price

Good price, fast delivery and easy to order.
Thanks 24.se

12 May 2026
24.se logo

Reply from 24.se

Thank you! Glad to hear that you are happy with the price and delivery 😊
/24.se

Rated 5 out of 5 stars

Easy and excellent service

I was so pleasantly surprised with the ease of submitting a claim. Also how fast I received confirmation that the claim was approved. Will definitely use you again and hope I can buy insurance again when my travel will exceed 3 months

5 May 2026
24.se logo

Reply from 24.se

Hello,
Thank you for your kind review! We are very happy to hear that the claim process felt easy and smooth, and that you received a quick response. We truly appreciate your trust and look forward to helping you again in the future. /24.se

Rated 1 out of 5 stars

I ordered 3 items and only received…

I ordered 3 items and only received two. I tried contacting support to find out where the third item was and did not get a response.

28 April 2026
24.se logo

Reply from 24.se

We’re sorry to hear that one item was missing from your order and that you did not receive a response from support. Please contact us again with your order number and we will help you further.

/24.se kundtjänst

Rated 1 out of 5 stars

Sells faulty products and refuse to…

Sells faulty products and refuse to issue refunds.
I bought a printer that broke after a few uses, and they refuse to issue a refund. I spend 2000 kroner on 20 pages of print. This is a scam.

4 May 2026
Unprompted review
24.se logo

Reply from 24.se

We’re sorry to hear about your experience. Please contact our customer service and we will investigate this matter for you.
/24.se

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