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Olivia Jewelry Reviews 

1,081
•
TrustScore 4 out of 5

3.9

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 600 reviews, reviewers had a great experience with this company. Reviewers love the gorgeous jewelry and beautiful pieces, noting that the items look stunning and make wonderful gifts for special occasions. Customers mention that ordering online is straightforward and simple, while also appreciating the helpful customer service and clear communication. People frequently praise the stylish presentation and nice gift packaging that arrive with their purchases. Some reviewers were not happy with delivery delays and slow shipping times that caused packages to arrive after the holidays. However, some people mentioned that certain bracelets felt too small or difficult to fasten properly during daily wear.

What people talk about most

Product

People report ambiguous experiences with product quality and design, expressing a mix of delight and severe... See more

Quality

Customers had ambiguous experiences with quality. Many consumers praised the well made pieces, beautiful... See more

Order

Reviewers mention ambiguous feedback about order processes, reflecting a clear divide in customer... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers appreciate... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many consumers praise the top-notch support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 4 chain-linked bracelets with initial and birthstone which were described as 7” long. Unfortunately, 3 of the 4 were just about 6 1/2” long. They are too short to wear. I find even the 7” on... See more

Rated 4 out of 5 stars

The products are gorgeous. I'm very happy with them. I ordered them for Christmas presents not realising they weren't from the UK. I would recommend something to be more prominent on the website sti... See more

Rated 5 out of 5 stars

Once I had ordered the bracelet I was kept fully informed on the progress of my order. Prep, dispatched and expected delivery. Package was delivered during the expected time slot. Packaging was perfec... See more

Rated 5 out of 5 stars

The jewelry is beautiful, and I’m sure they will be very pleased with these pieces when they receive them at Christmas. The process for ordering online was easy and delivery was prompt, and I apprecia... See more

Company details

  1. #15 of 17 best companies in Jewelry Store

Written by the company

We're on a mission to inspire and share the magic of love, peace, and joy through meaningful jewelry, while keeping ethical sourcing in mind and offering high-quality meaningful jewelry at fair prices.

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(1,081)

599 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Simply beautiful

I love how simple and beautiful the pieces are and how incredible customer service is with all the updates! I think I must have at least 10 pieces and have gifted about 4! It’s a love for me!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Happy with the customer service

I purchased two rings and a customised bracelet. Both arrived within a few weeks and in excellent condition. I stupidly put the wrong address as I'd just moved house and they were very accommodating with getting the address fixed before shipment. Thank you!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Love my peices!

I recently purchased two necklaces and two bracelets, and I am absolutely thrilled with the bundle.
All four pieces look incredible on their own and layered together.
They are the perfect everyday statement pieces.
The chains are sturdy yet elegant, and the clasps feel very secure.
The ordering process was simple and seamless. Everything arrived in beautiful packaging.
I think the quality is excellent and super comfortable to wear. I will definitely be a returning customer!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

The jewelry is beautiful

The jewelry is beautiful, and I’m sure they will be very pleased with these pieces when they receive them at Christmas. The process for ordering online was easy and delivery was prompt, and I appreciate the great offer that allowed me to purchase all four pieces for a great price. Two of the boxes were slightly damaged but the jewelry was fine! I will need to return a piece because I ordered a gold instead of a silver piece but overall I am pleased with the jewelry.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to choose what you want

Very easy to choose what you want. Lovely birthstone colours. My daughter has bought me necklaces so I wanted to match them with a ring for my 3 children. Can't wait for it to come so I can wear them

30 August 2026
Unprompted review

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