Beautiful Earth Reviews 

1,975
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality jewelry, noting that pieces often do not fade or tarnish, even with frequent wear in water, and are suitable for sensitive skin. Many appreciate the exceptional customer service, describing it as top-notch, quick, and very helpful in resolving any issues. Orders typically arrive quickly and are often presented in beautiful, thoughtful packaging. However, some customers noted that the jewelry's color sometimes differed from advertised, appearing as an 'ugly yellow bronze' or 'dark yellow'. A few also experienced durability issues, with items breaking, tarnishing, or stones falling out, and mentioned longer delivery times, sometimes due to international shipping origins, and found certain sizes smaller than anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the jewelry as beautiful, high-quality, and... See more

Quality

People report positive experiences with quality, with many reviewers praising the jewelry as beautiful,... See more

Order

Users describe positive interactions with order, with many consistently having great experiences and finding... See more

Customer service

Customers had positive experiences with customer service, often describing it as top-notch, exceptional, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast shipping and quick arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve consistently had a great experience ordering from Beautiful Earth. Most recently I received an order that was missing one item - after one email and only 2 hours, a replacement was shipped out! C... See more

Company replied

Rated 5 out of 5 stars

I have placed many orders with beautiful earth, I’ve bought my bridesmaids jewellery and my own to wear on my wedding day. Everything I’ve received has looked beautiful, felt good quality and arrived... See more

Company replied

Rated 5 out of 5 stars

I took a chance on beautiful earth and was greatly impressed - not because I didn’t believe in them but the current state of our economy makes me think I’ll pay a lot of money for cheap services and g... See more

Company replied

Rated 5 out of 5 stars

I received my very first piece of Beautiful Earth jewelry about a year ago from my business associate. It was a bracelet with a butterfly pattern. I wore it in the shower, sauna, solarium, and even th... See more

Company replied


4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.3

All reviews

(1,975)

567 reviews in the last 12 months

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Rated 1 out of 5 stars

This was my first time ordering and I…

This was my first time ordering and I was very disappointed. The pieces looked cheap and like something a child would wear. Even the color was not gold but more of an orange color. Won't order from here again!

22 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Terri,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your first experience with Beautiful Earth was disappointing and that the jewellery wasn't what you were expecting.

We understand that jewellery is a very personal preference, and we're sorry that the style, colour, and overall look of the pieces didn't meet your expectations.

We've responded to your email directly, as we'd really like the opportunity to make this right. Our team is committed to resolving this to your satisfaction.

We genuinely appreciate you giving us a try, and we hope you'll allow us the chance to turn this around. 💛

Rated 4 out of 5 stars

Solid Pieces are Great

Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - with the exception of the series with gems on. 3 of the gems from the ring fell quite fast, and the necklace lost 1 soon after, both with minimal wear. The solid pieces are great though!

4 July 2026
Unprompted review
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Reply from Beautiful Earth

Hi Natasa,

Thank you so much for taking the time to leave such a detailed review! 💖 It's wonderful to know you've had no issues with discolouration and felt confident ordering pieces both for yourself and as gifts. ✨

We're very sorry to hear about the gemstones falling out of your ring and necklace. That's certainly not the quality we aim to deliver. The good news is that all of our jewellery is backed by a one-year replacement warranty, so if you haven't already, please reach out to our support team at support@beautifulearthboutique.com, and we'll be more than happy to make this right for you.

We really appreciate your honest feedback, and we're so glad to hear you've been loving the solid pieces in your collection. Thank you again for your support! 💕

Rated 5 out of 5 stars

Honestly such a wonderful experience!

I just had to leave a review because the customer service here is absolutely incredible. The team really goes out of their way to make you feel looked after, which is so rare these days. On top of that, the products are really nice and solid quality. It’s just so refreshing to find a business that genuinely cares about its customers.

21 July 2026
Unprompted review
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Reply from Beautiful Earth

Hi Sherin,

Wow, thank you so much for your incredibly kind words! 🥹💖

We put so much care into every collection, so hearing that both our products and customer service stood out means so much to us.

Thank you again for taking the time to share your experience and for supporting Beautiful Earth. We can't wait to have you back for your next order! 💕

Rated 5 out of 5 stars

Quality of products and the customer…

Quality of products and the customer service’s really amazing. I would love to buy again

21 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

We're so happy to hear that you loved both the quality and the service you received from our team. Knowing you had such a positive experience means so much to us. ✨

We look forward to welcoming you back to Beautiful Earth soon! 💕

Rated 5 out of 5 stars

I will be ordering again!!

I ordered the summer box with 12 different pieces of my choosing. All beautiful. Will definitely purchase again!

23 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Kelly,

We're thrilled to hear you loved your Summer Box and all 12 of the pieces you chose! ✨

We can't wait to help you pick out more beautiful pieces in the future! Thank you again for your support and welcome to the Beautiful Earth family! 💕

Rated 5 out of 5 stars

Fantastic website and great value for money

Fantastic website at very affordable prices!

I was so skeptical at first about making a purchase thinking the offer I got was too good to be true.

I also had to email the team about a status update and staff replied so promptly and friendly

My order arrived and I’m so pleased with the products, can’t wait to buy more :)

16 July 2026
Unprompted review
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Reply from Beautiful Earth

Hi Lisa,

Thank you so much for your amazing review! 💖 We're delighted that our support team could provide a great experience for you. We always want to make sure our customers feel looked after every step of the way.

We hope you enjoy wearing your pieces, and we can't wait to help you find your next favourites. ✨

Thank you again for your support and welcome to the Beautiful Earth family! 💕

Rated 2 out of 5 stars

Ships from Shenzhen

I only have myself to blame to assume I would get 12 pieces of quality jewelry for under £130. I saw the package was being shipped by Yun Express which is based in Shenzhen, China so this company is indeed sourcing from one of the largest manufacturing areas in China. When I got the package it was obvious immediately that the quality looks nothing like what’s advertised on the site and you can tell right away that it’s cheap and tacky. I don’t believe it’s tarnish free or made with any quality pieces but I guess time will tell and I can’t return it since if you take earrings out of the package it’s voided. It actually is crazy to me that they’re allowed to advertise their products without breaking any consumer marketing laws. If you’re looking for cheap jewelry this is fine. But the quality is nothing like what you’ll find with other brands like Mejuri or Gorjana, this is a scam.

17 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

Thank you for taking the time to share your experience. We're genuinely sorry to hear that your order didn't meet your expectations.

We'd like to clarify that Beautiful Earth is a UK-based brand. To serve customers around the world, we work with trusted manufacturing and fulfillment partners in multiple countries, and orders are shipped from the fulfillment centre where the items are available. This helps us keep shipping costs as affordable as possible while delivering globally.

Quality is something we take seriously. Our jewellery is made with premium stainless steel and durable gold plating, and we regularly commission independent third-party laboratory testing to verify material composition and tarnish resistance. We're confident enough in how our pieces hold up that every order is covered by our 1-year warranty, if any item tarnishes, breaks, or doesn't perform as described within that time, we'll make it right.

We'd genuinely like to resolve this for you. Please reach out to our support team at support@beautifulearthboutique.com with your order number, and we'll look into a resolution that works best for you.

We appreciate your feedback and will continue working to ensure our product presentation and customer experience reflect the quality we stand behind. 💛

Rated 5 out of 5 stars

They respond so quickly and are so…

They respond so quickly and are so sweet. Thank you for my gift. ❤️

18 July 2026
Unprompted review
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Reply from Beautiful Earth

Hi Cynthia,

We're so happy to hear that you had a great experience with our team and that you enjoyed your little gift! ❤️ We hope it brought an extra smile to your day.

Thank you for your support, and we can't wait to have you back at Beautiful Earth again soon! 💕

Rated 4 out of 5 stars

Everything is great

Everything is great, shipping was a bit slow but ok.

18 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Carmen,

While delivery can sometimes take a little longer depending on the destination and fulfillment location, we're glad it arrived safely in the end.

We hope you continue to love your jewellery, and we look forward to welcoming you back for another order soon! 💕

Rated 5 out of 5 stars

Amazing customer service and jewelry❤️

Amazing customer service, amazing juwelry. I highly recommend this beautiful business to anyone who appreciates beautiful jewelry that do not lose any of it's color at good price.

1 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Tina,

We're absolutely delighted to hear that you've had such a great experience with both our jewellery and our customer service. It means so much to know you love the quality of your pieces and that they've held their beautiful colour while remaining affordable. ✨

Your recommendation truly means a lot to our team. Thank you for supporting Beautiful Earth and for taking the time to share your experience. We can't wait to help you find your next favourite piece! 😊

Rated 5 out of 5 stars

Beautiful piece

Beautiful piece, great quality, will definitely order again.

16 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Yara,

Thank you so much for your lovely review! Knowing you'd order from us again is the biggest compliment we could ask for. We can't wait to help you find your next favourite piece! 💕

Rated 5 out of 5 stars

Great Jewelry & Excellent Customer Service

I’ve consistently had a great experience ordering from Beautiful Earth. Most recently I received an order that was missing one item - after one email and only 2 hours, a replacement was shipped out! Customer Service was top-notch!

14 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi MaKenna,

Thank you so much for your continued support! 💖

It means so much to hear that you've consistently had great experiences with us over the years.

We're sorry that one item was missing from your most recent order, but we're so glad our team was able to get it sorted quickly for you. Thank you for your kind words about our customer service. We'll be sure to share your feedback with the team!

We truly appreciate your trust in Beautiful Earth, and we can't wait to send you your next order 💕

Rated 1 out of 5 stars

Misleading advertising of location and…

Misleading advertising of location and delivery timeframes. This company is not UK based and the times frames given for delivery are very different to what you are told when querying the tracking that doesn’t work.

In response to your reply. You have a residential letter box address in the UK but a tiny bit of investigation shows you do not ship via that address. In essence you are drop shippers of identical jewellery that is available at lower price from other retailers this could be misleading to consumers and I for one would not have ordered if I had known.

15 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi J,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't what you expected.

We'd like to clarify that Beautiful Earth is a UK-based brand. To better serve our customers worldwide, we work with multiple fulfillment centres across different regions. Orders are shipped from the fulfillment location where the items are available, also while allowing us to offer more affordable shipping rates and reach customers all over the world.

We're also sorry to hear about your experience with the tracking updates. International shipments can sometimes have gaps in tracking while parcels are in transit between countries, and we understand how frustrating that can be.

We truly appreciate your feedback, as it helps us identify where we can communicate our shipping process and delivery expectations more clearly. Thank you again for taking the time to share your experience. 💛

Rated 5 out of 5 stars

Love it !!

Absolutely beautiful jewellery that stays beautiful even if frequently worn in water. I pick the rings that wrap around your finger and are adjustable, then I can combine however I want. This was my 2nd order, the necklaces from my 1st order are worn daily so I most will definitely be coming back here :) Bonus points for the great customer service !!

14 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Evelien,

The fact that this was your second order and you're still wearing the necklaces from your first one every day honestly means so much to us! And thank you for the bonus points for our customer service! We'll be sure to share your kind words with the team 😊

We can't wait to have you back for order number three! 💕

Rated 5 out of 5 stars

This brand is such a hidden gem

This brand is such a hidden gem! They have a beautiful selection of unique, high-quality items that really last, and everything is thoughtfully curated. Any time I have sent emails to customer support the staff is incredibly kind and super fast! I have ordered from them multiple times and every time they exceed my expectations!!

14 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Alexandra,

This absolutely made our day! 💖 Thank you so much for such a lovely review.

It means so much to hear your kind words about our customer support team. We always want our customers to feel genuinely cared for, so knowing you've had such positive experiences with us really means the world.

Thank you for your continued support and for coming back to shop with us time and time again. Customers like you are the reason we love what we do 💕

Rated 1 out of 5 stars

Do not order from here

Do not order from here. My bracelets turned silver and broke from 2 months of having them. I took good care of them and I didnt wear them every single day like they claim you can. Yet they still broke. I was offered 24 dollars for 3 bracelets and I would have to pay more money if I wanted them replaced.

14 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Mirella,

We are so sorry for the frustration with your bracelets! We want to let you know that we have responded to your email regarding this issue.

In our last response, we explained that our warranty replacements are completely free of charge. Our returns portal sometimes mistakenly shows an outstanding balance if the original items were purchased on sale, but we always manually modify this and zero out the invoice on our end once submitted.

We've sent you another email to get this resolved as quickly as possible. Kindly check your email and looking forward to hearing from you!💛

Rated 1 out of 5 stars

Really bad quality

Really bad quality, straight from Alibaba/AliExpress. All the pieces have very dark yellow colour, one of the necklaces already broke on the second wear. Might as well buy for a lot cheaper at SHEIN, Temu and such.

15 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Maria,

We’re really sorry to hear about your experience. A necklace breaking after only two wears is absolutely not the quality we want you to receive, and we completely understand how disappointing that must have been.

We’d also like to clarify that our jewellery is not sourced from Alibaba or AliExpress. We work directly with our own trusted manufacturing and production partners to create and produce our collections. While similar-looking designs can sometimes be found across different online retailers, this does not mean they are the same products or come from the same source.

We also appreciate your honest feedback about the gold tone. Colours can sometimes appear slightly different depending on lighting and screen settings, but we understand that the shade wasn’t what you expected from the photos.

We offer a 1-year replacement warranty to all orders. Please reach out to our customer service team at support@beautifulearthboutique.com with your order details and a photo of the broken necklace. We’d really like the opportunity to look into this properly and help make things right for you 💛

Rated 5 out of 5 stars

Love my beautiful earth jewelry

Love my beautiful earth jewelry! Wear it everyday and even wear it in the pool!

1 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Leyla,

We’re so happy your Beautiful Earth jewellery has become part of your everyday look, even for pool days! ✨🏊‍♀️

Thank you so much for sharing the love. We hope you keep enjoying your pieces wherever the day takes you 💕

Rated 5 out of 5 stars

The jewelry is excellent quality

The jewelry is excellent quality. It doesn't make my ears itchy and the earrings do not feel heavy which is nice particularly the dangle ones.

12 July 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Ingrid,

We’re really happy to hear you’re loving the quality of your jewellery and, especially, that the earrings are comfortable for your ears 😊

We hope you continue enjoying and wearing your pieces for a long time to come 💕

Rated 5 out of 5 stars

Beautiful delicate jewelry

Beautiful delicate jewelry, each packed neatly. Love them all.

24 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

There’s something extra special about opening each little package and discovering another beautiful piece, so we’re glad you enjoyed the presentation too 😊

We hope you have so much fun wearing and styling them all! 💕

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