I’ve consistently had a great experience ordering from Beautiful Earth. Most recently I received an order that was missing one item - after one email and only 2 hours, a replacement was shipped out! C... See more
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This was my first time ordering and I was very disappointed. The pieces looked cheap and like something a child would wear. Even the color was not gold but more of an orange color. Won't order from here again!
Reply from Beautiful Earth
Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - with the exception of the series with gems on. 3 of the gems from the ring fell quite fast, and the necklace lost 1 soon after, both with minimal wear. The solid pieces are great though!
Reply from Beautiful Earth
I just had to leave a review because the customer service here is absolutely incredible. The team really goes out of their way to make you feel looked after, which is so rare these days. On top of that, the products are really nice and solid quality. It’s just so refreshing to find a business that genuinely cares about its customers.
Reply from Beautiful Earth
Quality of products and the customer service’s really amazing. I would love to buy again
Reply from Beautiful Earth
I ordered the summer box with 12 different pieces of my choosing. All beautiful. Will definitely purchase again!
Reply from Beautiful Earth
Fantastic website at very affordable prices!
I was so skeptical at first about making a purchase thinking the offer I got was too good to be true.
I also had to email the team about a status update and staff replied so promptly and friendly
My order arrived and I’m so pleased with the products, can’t wait to buy more :)
Reply from Beautiful Earth
I only have myself to blame to assume I would get 12 pieces of quality jewelry for under £130. I saw the package was being shipped by Yun Express which is based in Shenzhen, China so this company is indeed sourcing from one of the largest manufacturing areas in China. When I got the package it was obvious immediately that the quality looks nothing like what’s advertised on the site and you can tell right away that it’s cheap and tacky. I don’t believe it’s tarnish free or made with any quality pieces but I guess time will tell and I can’t return it since if you take earrings out of the package it’s voided. It actually is crazy to me that they’re allowed to advertise their products without breaking any consumer marketing laws. If you’re looking for cheap jewelry this is fine. But the quality is nothing like what you’ll find with other brands like Mejuri or Gorjana, this is a scam.
Reply from Beautiful Earth
They respond so quickly and are so sweet. Thank you for my gift. ❤️
Reply from Beautiful Earth
Everything is great, shipping was a bit slow but ok.
Reply from Beautiful Earth
Amazing customer service, amazing juwelry. I highly recommend this beautiful business to anyone who appreciates beautiful jewelry that do not lose any of it's color at good price.
Reply from Beautiful Earth
Beautiful piece, great quality, will definitely order again.
Reply from Beautiful Earth
I’ve consistently had a great experience ordering from Beautiful Earth. Most recently I received an order that was missing one item - after one email and only 2 hours, a replacement was shipped out! Customer Service was top-notch!
Reply from Beautiful Earth
Misleading advertising of location and delivery timeframes. This company is not UK based and the times frames given for delivery are very different to what you are told when querying the tracking that doesn’t work.
In response to your reply. You have a residential letter box address in the UK but a tiny bit of investigation shows you do not ship via that address. In essence you are drop shippers of identical jewellery that is available at lower price from other retailers this could be misleading to consumers and I for one would not have ordered if I had known.
Reply from Beautiful Earth
Absolutely beautiful jewellery that stays beautiful even if frequently worn in water. I pick the rings that wrap around your finger and are adjustable, then I can combine however I want. This was my 2nd order, the necklaces from my 1st order are worn daily so I most will definitely be coming back here :) Bonus points for the great customer service !!
Reply from Beautiful Earth
This brand is such a hidden gem! They have a beautiful selection of unique, high-quality items that really last, and everything is thoughtfully curated. Any time I have sent emails to customer support the staff is incredibly kind and super fast! I have ordered from them multiple times and every time they exceed my expectations!!
Reply from Beautiful Earth
Do not order from here. My bracelets turned silver and broke from 2 months of having them. I took good care of them and I didnt wear them every single day like they claim you can. Yet they still broke. I was offered 24 dollars for 3 bracelets and I would have to pay more money if I wanted them replaced.
Reply from Beautiful Earth
Really bad quality, straight from Alibaba/AliExpress. All the pieces have very dark yellow colour, one of the necklaces already broke on the second wear. Might as well buy for a lot cheaper at SHEIN, Temu and such.
Reply from Beautiful Earth
Love my beautiful earth jewelry! Wear it everyday and even wear it in the pool!
Reply from Beautiful Earth
The jewelry is excellent quality. It doesn't make my ears itchy and the earrings do not feel heavy which is nice particularly the dangle ones.
Reply from Beautiful Earth
Beautiful delicate jewelry, each packed neatly. Love them all.
Reply from Beautiful Earth
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