Olivia Jewelry Reviews 

1,083
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 600 reviews, reviewers had a great experience with this company. Reviewers love the gorgeous jewelry and beautiful pieces, noting that the items look stunning and make wonderful gifts for special occasions. Customers mention that ordering online is straightforward and simple, while also appreciating the helpful customer service and clear communication. People frequently praise the stylish presentation and nice gift packaging that arrive with their purchases. Some reviewers were not happy with delivery delays and slow shipping times that caused packages to arrive after the holidays. However, some people mentioned that certain bracelets felt too small or difficult to fasten properly during daily wear.

What people talk about most

Product

People report ambiguous experiences with product quality and design, expressing a mix of delight and severe... See more

Quality

Customers had ambiguous experiences with quality. Many consumers praised the well made pieces, beautiful... See more

Order

Reviewers mention ambiguous feedback about order processes, reflecting a clear divide in customer... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers appreciate... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many consumers praise the top-notch support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 4 chain-linked bracelets with initial and birthstone which were described as 7” long. Unfortunately, 3 of the 4 were just about 6 1/2” long. They are too short to wear. I find even the 7” on... See more

Rated 4 out of 5 stars

The products are gorgeous. I'm very happy with them. I ordered them for Christmas presents not realising they weren't from the UK. I would recommend something to be more prominent on the website sti... See more

Rated 5 out of 5 stars

Once I had ordered the bracelet I was kept fully informed on the progress of my order. Prep, dispatched and expected delivery. Package was delivered during the expected time slot. Packaging was perfec... See more

Rated 5 out of 5 stars

The jewelry is beautiful, and I’m sure they will be very pleased with these pieces when they receive them at Christmas. The process for ordering online was easy and delivery was prompt, and I apprecia... See more


Company details

  1. #15 of 17 best companies in Jewelry Store

Written by the company

We're on a mission to inspire and share the magic of love, peace, and joy through meaningful jewelry, while keeping ethical sourcing in mind and offering high-quality meaningful jewelry at fair prices.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(1,083)

599 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I’m super happy with my order. I ordered a bracelet, a ring, and a necklace. The ring and bracelet feature stones representing my best friend and my birth month, and they go together so well. They also feel like they’re really high quality. The necklace is a name necklace, and it’s so beautiful, too. The delivery was really fast, especially for something that had to be custom-made.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Initial Necklace

Well my necklace was worth the wait. I am over the moon with it. It looks lovely on would highly recommend Oliviia Jewelry for your pieces of jewelry.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

The pieces I ordered looked exactly how I imagined and my aunt absolutely loved them. The stones are really beautiful and shiny.
Unfortunately it did take a while until it was delivered so we couldn't give it to my aunt on her birthday but she was still super happy with her gift!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

So cute and stylish!

I have been wearing white gold for quite some time and the necklace that I had, I wore everyday. I just like the convenience of that. I've been trying to find the same kind of jewelry that I could wear everyday without breaking the bank with another white gold piece.

And I found Olivia Jewelry! I love the jewelries I got from them. I got 2 necklaces and 2 bracelets. They are all so cute and stylish. I have yet to see if they are actually tarnish-free but if they are, this just might be my go-to jewelry shop!

Not a complaint, just a suggestion for improvement. I wish they were packaged better. Although each piece were in their own box, all the boxes were just thrown into a bigger bag. Also, I also wish they came with even just one complimentary cleaning cloth/kit.

12 August 2026
Unprompted review

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