BT

Thanks Danniela for sorting out my refund that was charged incorrectly on my account

Thanks to Kimberley who urgently got me an emergency meeting with the Dr at short notice .

Note for Numan - wish you’d test for Vit b6 as part of your blood testing

I won’t be purchasing any products from this. Company as they are very misleading with their test certificates and cannot show customers what the finished product contains. This is what I received from customer services :

“Please note that we only keep Certificates of Analysis (CoA) for raw materials, not for the finished product. These documents are internal and, unfortunately, cannot be provided individually to customers.”

How can they claim to have tests and expect customers to believe what they claim to have in the product is correct per batch when they can’t even disclose such information?? I shall be purchasing elsewhere

Tom from customer care - was amazing, understood my needs and delivered. Thanks Tom 🙏

Excellent service - Jake and Carl were very quick and exceeded expectations

Thanks allb

Do not use any bank accounts that use Aasurant. They use cheap far east parts. Checked in with apple as my screen kept going dark upon receiving phone calls. I cross checked with apple support, even sent in the evidence to Assurant and they have still dismissed it. Jeez these guys know more than apple… who would’ve thought!

Complaints have wiped their hands clean with my complaint even though the phone is clearly not functioning! I will now be raising a charge back against these crooks!

ABSOLUTELY DIUSGUTING SERVICE FROM AN ADVISOR CALLED LUNA, BEFORE I COULD EVEN RESPOND TO HER QUESTION OR RAISE ANYTHIGN ELSE, SHE MENTIONED THERE WAS NOTHIGN SHE CAN DO AND CUT OF THE CHAT. I WILL NOW BE DELETING MY ACCOUNT WITH MOONPIG

Rosie made all the difference in providing excellent after care service on the back of some dreadful mismanagement by someone else in the team. Rosie you are a gem in that place - thank you for turning things around!

Last minute appointment accepted by rush in windsor for my 2 years boy - amazing service from the lovely receptionist to the hairdresser Kasia- thanks for accommodating

No show engineer for my 3 phase meter install - 2nd time in 2 months. I’m partially disabled and have my grandchildren with me. DNO arriving tomorrow to increase my supply from the street meaning I will have no electricity from noon tomorrow. The BG called to say he was enroute, when I mentioned and checked it was for a 3 phase he confirmed that was not mentioned in the notes. I have been miserably failed by BG the 2nd time. I’m not going. To contact you via social media as that’s useless! You’re call centres in South Africa suck!!!!!!!!

No one knows anything and complaints have not been dealt with. I will be taking legal proceedings and will hold you liable should my grandchildren be affected with no power as of tmrw!! You have been warned

Worst energy company ever!! Pls
Don’t bother telling me to contact you via social media - as that has not worked for me. I’ve requested a 3 phase meter. Was advised by the back office team to send all the information in by email which was done only to be told 5 days later nothing was received, this is even though I have read receipt from the department and voice recordings of all the conversations acknowledging everything was received. Husband and I are disabled and vulnerable. This is how we get treated. A compliant has been made and still nothing is getting resolved!! Absolute shameful British company!!!

Terrible company - was meant to have my gas meter installed, the engineer has turned up thinking it was an electric meter installation. Now told it will take another 28 days for a new meter. Since the service centre has gone offshore the service and knowledge is appalling. I’ve been passed from pillar to post and still no firm action. They know I’m a vulnerable customer!

This is my second complaint in a month - I am vulnerable singe parent waiting for a smart installation, this is the second time there has been a no show from the engineer!! when i try to ask for an update from the engineering booking team - well apparently they can call anyone in this team! It's absolutely shambolic! I have to take half a day off twice and all i will get is a reply saying how sorry they are!! I will be taking this to OFGEM with my call history and names of the all the unhelpful people that work at this company.

Appalling insurance Company, I am pregnant they have my car as a tree fell on it. Still with the engineer to assess given its been over a week so far. I have anti natal appointments to attend and have not been offered a courteous car or resolution to date.
Money hungry company who are after our money with no care!!

Really rude after care service! the dash cam which was removed from the windscreen was taken off by the engineer and simply stuck back on, the old adhesive tap has lost its stickiness. Compliants team advised they won't replace the sticky pad when in fact the engineer advised they would replace free of charge.

Rude and unstrustworthy

Lucian from Travelbag was great - I am very picky person when it comes to holidays but I was given many options and he was very patient with my requirements.
eventually we found a very good deal compared to its competitors. Thanks Lucian

Most competitive watch brokers around, easy to deal with. Offered a great price for my sea dweller, was a pleasure dealing with Toby who was courteous and professional. Thanks Bally

I bought my first Rolex from Hoda back in 2018 and now she gave me the opportunity to purchase a different model in 2020. Her communication has always been impeccable, interpersonal and was able to arrange a very quick showroom meeting. Her colleague Polina served me and was equally amazing. They took onboard everything I asked and requested. I look forward to purchasing further watches from Bucherer. Thanks Hoda and team!

Excellent service, technology is great as you can communicate via whatts app - game changer !