Easy to set up step by step, not a bad price for what I have, dearer than another one I have with another insurer whom I tried but were asking silly questions like whys the house empty answer "because... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have admiral home insurance and recently had to make a claim. The claim handlers were great. Really helpful, reassuring and explained everything clearly. The claim has been dealt with very quickly... See more
Company replied
Agent Fay talked me through everything making my decision to accept the quote for insuring my car easy.She also offered me additional offers for home insurance and multi car insurance which i shall... See more
Company replied
The staff member who helped me was friendly, efficient, and very patient. I’d had problems creating a login for a new policy due to the situation being complicated by a previous but currently defun... See more
Company replied
Company details
- Insurance Company
- Auto Insurance Agency
- Home Insurance Agency
- Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
Written by the company
Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.
Contact info
Tŷ Admiral, David Street, CF102EH, Cardiff, United Kingdom
- www.admiral.com
4.5
Excellent
160K reviews
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A good experience
Ayush was very polite and knowledgeable. He explained everything I needed to know about my policy. Telling what was included and what was excluded.
3 September 2026
IT JUST GETS WORSE! THINK LONG AND HARD BEFORE USING THIS COMPANY.
IT JUST GETS WORSE! This ongoing nightmare , I was told by Pippa on the 21st August that she had been assigned to the case and now had "EYES" on it and was there to bring an end to the saga, apoligised on behalf the company for the umpteen time and as a gesture of good will that i was to be paid that day Friday 21st August or the following Monday at the latest given it was late in the day. Here we are 8th September ...NOTHING!. Am looking to Watchdog to highlight and safe guard others from there actions!. Just on 6 months of utter stress lies and imcompetence.
13 March 2026
Unprompted review
Setting up a new house insurance
I did most of my application on line but couldn't finish it, spoke to a very nice lady at Admiral that went through the details again and was very helpful, so I paid for a full year and it was half the price I paid last year.
Very Happy with the service!
Thank you
4 September 2026
Was able to talk to someone and this…
Was able to talk to someone and this resulted in an improved premium.
1 September 2026
Prompt and courteous
Prompt, courteous and listened to my needs and responded accordingly to provide what was right for me.
2 September 2026
Simple and easy to access website .
29 August 2026
Helpful knowledgeable staff
Helpful knowledgeable staff, that were very polite and patient with my 91 year old father
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to navigate
6 September 2026
Reply from Admiral Insurance
Hi Mr Reid, Thank you for your review! We're delighted to hear that you found the process easy to navigate. We always aim to make things clear and offer great value, so it's wonderful to know we achieved that for you! Check out our social channels for advice, tips, and fun competitions!
Facebook – https://www.facebook.com/admiralUK
Instagram - @admiral_insurance_uk
Admiral Social Media Team 💙
Reliable
You were efficient and helpful and it went smoothly.
I have moved away from Axa thank heaven , after years of disappointing service.
4 September 2026
Actually spoke to a human who was very…
Actually spoke to a human who was very helpful and made the transfer so easy. I would recommend Admiral to all who want a multi car insurance
7 February 2026
First experience of Admiral
First experience of Admiral, and I was suitably impressed with all aspects so far.
4 August 2026
Got quote.
Got quote.
Then two weeks later it had gone up.
This was very disappointing.
Xx
4 September 2026
Reply from Admiral Insurance
Hi Cathleen, Thank you for your review. We're sorry to hear that the quote increased after two weeks, and we understand why that would be disappointing. Insurance quotes can change over time based on a number of factors, but we appreciate you taking the time to share your feedback.
Thanks,
Kate,
Reply from Admiral Insurance
Hi Mr Eades, We're delighted to hear you received such helpful and friendly service! Providing excellent support is what we always aim for, so it's wonderful to know we made a positive impression. Thank you for taking the time to share your feedback. Check out our social channels for advice, tips, and fun competitions!
Facebook – https://www.facebook.com/admiralUK
Instagram - @admiral_insurance_uk
Admiral Social Media Team 💙
Easy to sort house insurance with car…
Easy to sort house insurance with car insurance. Unfortunately can't remember the person who sorted it. Very helpful to get them sorted. Plus a discount. Win win
19 April 2026
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