Numan Reviews 

Had a question, asked, got the answer and result I was after. Great customer service.
Thanks

Herschel was super helpful and made me feel at ease throughout the call. Resolved the issue swiftly too.

Had a problem.Being placed on a repeat order.That I dint want.It h15as been fixet to my satisfaction

Hi I would like to thank Wilfred for his help to make my request go forward. I really appreciate that he kept updating me regularly making it smooth and less time wasting. Very good customer service from Wilfred.

Herschel was lovely, answered my queries & provided information where required promptly

Quick and friendly communication

Tobi managed to solve my issue and gave me £40 discount on my next treatment.
I would recommend Numan to anyone!

Eleanor assisted me with Royal Mail delivering my parcel to the wrong address and not receiving it even with multiple attempts to retrieve it. She made the process to get a replacement so straight forward. I am truly so grateful to have the support from not only Eleanor but Numan with my weight loss journey.

Carol was patient and very helpful and resolved my issue quickly

I have had the best customer service experience with Wilfred sorted out my pricing on my pen thanks a lot you are doing a good job

Amazing service and I would not risk using any other company.
I contacted the company and Cyprian, was brilliant and got me all the help I needed and a copy of my prescription to be able to fly.
Thanks again 5 ⭐

I would highly recommend Numan to anyone considering weight loss medication. I had so much support and access to information I never once had to worry about any issues arising.

Very polite answer on time and very helpful!

Not seeing results after 2 treatments

I had a recurring order come out of my account at a rather unfortunate time due to me forgetting that I had an active subscription. Ed 💙 was incredibly helpful and managed to give me confirmation of a full refund whilst being incredibly conscientious of my situation. As soon as I can I will be back to Numan for my next kit.

Response efficient services!! Support is meaningful and respectful providing individualised advise and guidance according to my needs!!
Very impressive team and highly recommend them!!!

I had been a returning Numan customer and had previously received and used Mounjaro 5 mg pens from them without any issues. I ordered my last two pens in advance because I was planning to travel outside the UK.

Unfortunately, my final experience was very disappointing. My order was initially misdirected to a depot, causing an unnecessary delay. When it was eventually delivered, the Mounjaro pens were left unattended on my doorstep for several hours on a very hot day instead of being handed to me.

After using one of the pens, I experienced severe side effects that I had not experienced with previous 5 mg pens. I cannot say whether this was related to the delivery, but it left me with concerns about the handling of a temperature-sensitive medication and I no longer felt comfortable using the remaining pen.

When I contacted Numan, my subscription was cancelled promptly, and I appreciate that their clinical team contacted me. However, my request for a refund was refused based on a general statement about their packaging rather than addressing the specific delivery issues I experienced.

Overall, I was disappointed with both the delivery process and the way my complaint was handled. Based on my experience, I would not use the service again.

Good support when you need it. I was very suspicious about spending this much money online, but having used Numan for nearly a year have found them to be ethical and reliable. I would definitely recommend them to others seeking weight loss support

Daniela was extremely helpful

Numan puts you on a subscription on any plans you choose even one without a discount! Somehow reminder emails went into spam but dispatch email once too late to refund the money didn't. Absolutely awful customer service very money driven nothing like they promote. Do not recommend!