Customer service is non existent
Customer service is non existent. Delivery notice was a lie - stated nobody home when tried to deliver to doorstep but we have a ring doorbell and were in. Rubbish delivery service
United Kingdom
Review of DHL
Customer service is non existent. Delivery notice was a lie - stated nobody home when tried to deliver to doorstep but we have a ring doorbell and were in. Rubbish delivery service
Review of Cookology
We bought a fridge from Amazon Prime as we wanted quick delivery - Cookology 93L Freestanding Under Counter Fridge with Chiller Box - Adjustable Temperature Control & Legs - White - but it arrived damaged with a dent and broken door hinge cover. Contacted Amazon who will contact seller. Having now looked at the reviews for this item, it seems the seller is frequently selling damaged items as new. Box it came in was fine. Awaiting a discount as want to keep the fridge
Review of Live2lives
Very expensive postage for a tee shirt - £7 but thought it will probably arrive quickly. But not the case as they use EVRI which are rubbish, as is their tracking. My parcel hasn't moved for 3 days!
Probably won't use again due to postage fees and them using Evri
Review of GoHenry
I like that I can pay my kids pocket money but not that I'm charged for doing so
Reply from GoHenry
Review of InPost UK
Great way to get parcels delivered especially if you're out
Reply from InPost UK
Review of Moonpig.com
Great choice of cards and gifts, thhough a bit pricey for the gifts. Perfect for adding photos on cards to personalise them and easy to do. Love Moonpig cards as they post as well
Reply from Moonpig.com
Review of BrandAlley UK
The Customer Services lady, Shannon, was brilliant. I'd made an error with my order and contacted customer services straight away. Shannon replied very promptly and had sorted the issue with no fuss or stress. If only all companies had a 'Shannon' in their customer services.
Thank you
Review of Tesco
Used Tesco online to buy my husbands birthday present. When it arrived, my husband was in and took the order which was a stereo system. It was not packed in a plain plastic wrapper or brown box - it was delivered in the stereo box for all to see, including my husband. No surprises for his birthday! Tried emailing Tesco but it seems impossible! Won't but anything other than groceries from Tesco in future. Disappointing contact by email is not possible
Review of Matalan
Review of You Play We Play
Review of Very
Review of You Play We Play
Amazing prompt and friendly customer service
Review of Virgin Experience Days
Easy to use, quick email delivery of order and great discount with blue light card
Reply from Virgin Experience Days
Review of FreePrints
Review of SimplyCook
Amazing spices for amazing meals. So easy to use, simple instructions and great customer service. Highly recommend
Reply from SimplyCook
Review of Moonpig.com
Great service with the cards but gifts a bit pricey. Cards are great to personalise though
Review of Yodel by InPost
Review of Tesco Bank
Review of ao.com
The delivery was super quick, I was kept updated, the delivery men were so efficient, friendly, polite and professional and very helpful.
Review of Moonpig.com