Great service from from Ash at Rugby…
Great service from from Ash at Rugby store this afternoon
United Kingdom
Review of Furniture Village
Great service from from Ash at Rugby store this afternoon
Review of Danhostel
Bad customer relations Dan hostel Copenhagen
Review of Workwear Express
Avoid! This is such a despicable business it's unbelievable! I ordered shoes which I returned as they didn't fit. On returned they then arranged for them to be sent again, but they sent to wrong address.
Now they are blaming me for this and want me to go the person who got them and get them from them!!
Review of Chip
I'm really regretting joining chip. I have funds sitting in their holding account gaining no interest for a week now and despite contacting their useless contact us page they are not matching up the payment to my account. The issue isn't 15 day rule, it's that your funds sit in their holding accounts you lose interest because they don't have resource to match up the payment and transfer to your account.
Reply from Chip
Review of Travel Guard
I got travel guard through virgin club m account. I would say avoid they fin every excuse to avoid paying, they use delay time wasting tactics, excess is per person! Their tactics is to make you feel it's not worth claiming and bog you down in demands for different types of proofs and documents
Review of ProperKeys.com
A criminal investigation should be opened up on the owners of this company. Like all the 1*reviews here I bought online and the keys they send are invalid. They have no phone or online chat, they respond only by choice one email and new key they give us fake also. Get chargeback done by your card company and never use these ppl again.
Reply from ProperKeys.com
Review of VELUX (Global Account - Not Monitored)
All these bad reviews appear to be true. Shocking for a so called premium brand. I have got a fault with velux fitted 3 years back, wight fromm there first email reply they try and put blame on installation not there product and at the same time they keep saying the photos are not clear enough to make definite decision. I ask them to send their technician to come and inspect and for that there excuse is only if it's a product fault they will send. I would never pay extra for their so called quality again, better of going with cheaper brands!
Reply from VELUX (Global Account - Not Monitored)
Review of 247 Home Rescue
Review of Teaflight
They took £119 from me and then didn't confirm. Scam, I'm reporting them
Reply from Teaflight
Review of Travel Junction
Very poor aftercare and service. Be careful. My schedule for my flight changed, no email was sent to inform me by anyone or the usual option you get to accept the change or refund. When I challenged them about it they said it's ok as it's confirmed ticket and told me to look at the status on the airline site. They just avoid their responsibility. It shouldn't be like this, but now I am going through dispute.
How do I contact you with that information? Who do you want me to reply to?
Reply from Travel Junction
Review of 247 Home Rescue
Had a boiler service with them yesterday. Nadeem was the engineer who was fantastic. Great service.
Reply from 247 Home Rescue
Review of Tyre Pros
Badly managed placed, Coventry. Had tyre check booked at 1.30 today. Arrived and told wait 20 mins. After 25 mins asked how long, was told by the only person working that he's got more work to do as they made a mistake with someone else's car and I need to wait more longer. As I had to get back to work, I had to leave without check. Really they shouldn't do tyre checks if they don't have enough staff to deal with customers. Wasted time
Review of Barclays
The fact they don't even reply here shows much they care about customer service! I had a complaint which they simply logged and closed of. A few days later I called to get an update they said it was closed same day. After being passed to many departments they finally agreed on a call back. That never came!
Review of Screwfix
They are doctoring reviews on their website. When I submitted a negative review about a hot tap, without any reason rejected it. Very poor after sales experience. I would only buy freestanding products from them which you can easily return, I would never buy things like their etal 3 in 1 hot water tap as once you have a problem they will ask you to take it out and return to store without paying for plumbing costs.
Reply from Screwfix
Review of Virgin Media
The response typifies and confirms why they have such bad reviews. He's basically telling me to go back through to that same call centres which has given me hell.
Worst customer service possible. Have complained about sky sports not being added fully, called customer services just being passed around then they disconnect and you have to call again wait in queue here music whic rubs salt in your wounds. Absolute *#££ don't buy any products with these ppl. It's all flash and show no substance.
Reply from Virgin Media
Review of British Gas
I have done whatever you say in your reply. Why are you pretending that you care about customer service on your trustpilot replies? I have complained, check your records ref 8015691559.
Do not trust their engineers, home care or anything. Infact do not allow them in to your home. Requested to upgrade my smart meters. Their engineer who came damaged our tiles. When we complained they asked for photos and visited our house to see the scratches and marks. Today they sent an email saying there is no evidence to blame them and I can go through my insurance. Despicable, low life's, I will be escalating. I will update progress here.
Update : they still haven't sent the deadlock letter so I can take it to energy ombudsman despite requesting it several times. They try every tactic to stop you escalating your complaint. Anyway once the 8 weeks are up for them to send the letter, I will be taking the matter to the ombudsman.
Reply from British Gas
Review of State Bank of India
Nris, do not invest your money with this 3rd world country primitive bank. I've got a nri account. I've emailed branch in India to setup online banking, but after a few emails they have stopped responding as they know they can't resolve the issues. Very bad service.
Review of Lidl GB
Awful fireworks spent nearly
£30. The so called 16 shot live wire only did 4 shots. Don't buy there stuff.
Review of Halfords Autocentres
Email was sent to you 29 june , stop time wasting and dragging your customer down by wasting their energy so they just go away
Got my Skoda Octavia serviced and mot here about 6 months ago . I was a little surprised when they called just after an hour to say they're finished. Last few weeks I noticed I had to replace oil a lot and then leak got worse day by day. Got a mechanic to come out and fix it and he told me the sump plug had not been put back properly after last oil change. I will never go back here again, if engine had failed I would have been at huge loss. They are not professional.
Reply from Halfords Autocentres
Review of Lufthansa
COVID has long gone and they and other European airlines continue to charge extra for checked in baggage. Tell me who goes to India with a small cabin bag!!
Also there call centre is useless they give out wrong information and they don't know what they are talking about.