GlobalTraveller

Horrible bank. It keeps locking your account for no reason. It’s impossible to contact them—it’s like being in a dictatorship. They have my money as a hostage !!!! I hate them
Update: They replied here on Truspilot. I tried again to contact them to only get error messages via the web. They are truly hopeless. Very frustrating ! I can'teven close the account as I can´t contact them and they still have my money !

SELECTRA me vendió una alarma de ADT con la que tuve enormes problemas desde el tercer día. Les llamé varias veces para hablar con mi agente, Simon, pero no me ha devuelto la llamada. Estoy muy decepcionado.
Esta empresa básicamente vende lo que les da más comisión y no lo que es mejor para el cliente. No los recomendaría en absoluto. Estoy furioso y muy decepcionado. Tienen cero servicio de atención al cliente después de la venta

Acabo de instalar mi alarma de ADT. Estoy muy decepcionado tanto con el hardware como con el servicio. Teniendo en cuenta que supuestamente es una gran empresa estadounidense, la tecnología es muy básica y poco fiable cuando hay cortes de electricidad, algo muy común viviendo en una zona rural de España.
Básicamente, cada vez que hay un corte de luz, la alerta debe borrarse físicamente desde el panel de la casa. No es una buena idea cuando estás de viaje y esperas que la alarma haga su trabajo mientras estas viajando. Creo que ADT pasó completamente por alto ese punto. ¡Asumen que estás en casa todo el tiempo! Si ese fuera el caso, no necesitaría una alarma.
Es un sistema absolutamente básico, con una tecnología muy pobre detrás. El hardware parece barato y frágil. La aplicación es muy básica y los mandos a distancia dejan de funcionar después de un corte de luz, así que no sirven para nada. ( pero te lo cobran cada mes)
Hablé con ellos tres veces y prometieron devolverme la llamada para buscar una solución, y todavía estoy esperando. Así que, además de todo esto, no hay servicio de atención al cliente. Sin embargo, esperan que pague mucho dinero cada mes para no ofrecer nada. Diría que ADT es como Prosegur (mi alarma anterior): lo peor que se puede tener.

I just had the worst experience with ING Spain — absolutely horrific. It's hard to believe how outdated and inefficient their systems are. Due to their unreliable IT infrastructure, my account was frozen without any warning or apology. As a result, I was unable to make an urgent transfer and suffered a significant financial loss. It truly feels like this bank is still operating with a mindset from another era. I'm shocked and extremely disappointed.

Disappointed with KrisFlyer – A Frustrating Experience

I’ve had a very disappointing experience with Singapore Airlines' KrisFlyer program. The biggest issue is the extremely short mileage expiry policy — your hard-earned miles can expire before you even get a chance to use them.

The redemption process is frustrating. It’s almost impossible to secure an award booking unless you’re extremely lucky. The typical trap is the waitlist system: you transfer your points (in my case, from Westpac) to book a flight, only to be placed on a waitlist that rarely clears. Meanwhile, your miles continue ticking toward expiration.

As a result, I now face losing valuable Westpac points and KrisFlyer miles, with no flight to show for it. It's a deeply disappointing system that feels intentionally stacked against the user.

If you’re considering a frequent flyer program, I strongly recommend looking elsewhere — programs like Turkish Airlines' Miles&Smiles offer better value and flexibility.

Terrible experience with MR PORTER – avoid this store

I had, and continue to have, a terrible experience with MR PORTER.

I ordered one pair of shoes in two different sizes to ensure one would fit. As soon as I received them, I tried both on, kept one pair, and returned the other — unworn and in perfect condition. A few days later, I received an email saying they would not issue a refund for the returned pair, claiming there were scratches. This is absolutely false. I have 3 family members who can witness this.

Without giving me a real chance to dispute it, they sent the shoes back to me. However, UPS did not require a signature for the delivery and simply left the package at the door — (when a signature was requiered) and now the parcel is lost. I never received it.

Now I’m stuck trying to get a refund for a returned item I never got back, and that I had returned in perfect condition in the first place. MR PORTER has been dismissive and unhelpful throughout the entire process.

The customer service is unacceptable, and the company refuses to take responsibility. They seem to forget that consumer protection laws require them to accept returns and issue refunds when items are returned properly. There's no way around it — it's the law.

Do yourself a favor and avoid this store. If something goes wrong, you’re on your own.
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03/08/25 Mr Porter arranged for the return of my goods, but the parcel was lost by UPS. I have been in contact with your customer service for weeks now, yet I have still not received a refund.

To make matters worse, UPS has harassed members of my family, including a minor, in connection with this delivery. This is completely unacceptable and deeply unprofessional.

I am genuinely shocked that a simple €72 refund has been turned into such a drawn-out and mismanaged fiasco. Instead of resolving the matter promptly, MR PORTER is now making the situation worse with every passing day.

At this point, I have no choice but to involve a lawyer and seek compensation beyond the original refund for the stress and inconvenience caused. Your lack of resolution and customer care is not only disappointing — it may also have legal consequences.

I strongly urge you to process the refund immediately and provide a clear explanation. Otherwise, legal steps will follow without further notice.

Terrible quality. I am crew and can claim to know much about luggage durability. This is definitely the worst brand I had. Problem is now Lufthansa works with them in matter of replacement bags in case your own bag is damaged! We get so many compains from staff and passengers. Worst quality ever!

This is the worst public transport organisation ever. I travelled the world and can say that after berlin being the worst, comes RMV in Hessen. Just horrible! It's expensive. Constant delays and cancellations, and soooo dirty and scary. Absoluty one of the worst public transport in the world, concidering we are in Germany...supposently a developped country?! To be fair even frankfurt airport looks as dirty and dreadfull. Maybe Germans like it that way. Dirty and run down. Quiete embarrassing when you compare this with amazing airports and public transport in the middle east and some places in Asia like Singapore, Bangkok....just fabulous

Horrible company. Calling me everyday !! No sure where they got my contact from. This should be illegal

Melia American Express and Melia Rewards are points thieves.
This is the worst Amex card to have with Melia hotel loyalty program.
I am a Platinum member with Melia and after accumulating several points that I saved for a longer reservation. They deducted 35.000 points of amex welcome bonus without any warning,
They claimed this was communicated to me when I applied for an Amex Melia. However I have never read or got any information regarding expiring points.
Additionally this is the only Hotel chain that treats their premium members like rubbish. There is no existent customer service and in reality no benefits of being Platinum with them neither is the Melia Amex card worth it because they work with thieves.
Their scam is to lure you in with welcome points and join Melia then deduct points and invent excuses so no one has the opportunity to use the points.

Melia Rewards are points thieves.
This is the worst hotel loyalty program.
I am a Platinum member with Melia and after accumulating several points that I saved for a longer reservation. They deducted 35.000 points without any warning,
They claimed this was communicated to me when I applied for an Amex Melia. However I have never read or got any information regarding expiring points.
Additionally this is the only Hotel chain that treats their premium members like rubbish. There is no existent customer service and in reality no benefits of being Platinum with them.
Their scam is to deduct points and invent excuses so no one has the opportunity to use the points.
Their partner in this is American Express Melia Card. The lure you inane then screw you.

FAKE MERCHANDISE !!! Mr Porter sent me FAKE merchandise from Calvin Klein. After I washed the undergarment, I noticed that it could not be original from Kelvin Klein. The quality is not what I am used to from CK. I sent several emails to Mr. Porter and they keep making excuses. I have not received a refund till today. Neither have they given me a chance to return the FAKE goods. That shop should be shut down.

Katastrophe. Habe 2 koffer Schaeden gemeldet. Seit Mai 2022. Keine Antwort, kein Rueckertattung. Sie sind unerreichbar.

I just became a gold member with Krisflyer. They scrapped the welcome pack ! No more physical card or luggage tags. The worst is when they justify it with that same old sad song :due to Covid19..bla bla bla...can´t hear that anymore. Not sure about Singapore, but where I live we stopped worrying or wasting time to talk about covid many months ago. From my travel experience it is the same pretty much around the globe. I think its a shame when companies still pullout that dull excuse to justify their lack of customer service. I was expecting more from Singapore Airlines.

Service horrible. me han perdido la maleta 2 veces en los ultimo 6 meses. Estoy todavia esperando un reembolso de mi compras. Solo dan el correo y no vale nada...no hay numero de tel. Simplemente Horrible !!!

Expensive for what it is as you still need to do lots of work for reports and property invoicing.
They put their price up recently to 18 Euro with IVA.
There are so many basic book keeping and invoicing options that are not possible with this software. sadly the others are not that much better. Like applying a partially paid invoice. I find it should be a much smoother process. I have been contacted by their customers service to chat about improvements. We had a constructive chat and I will keep updating my comment as we go. It looks like they take my feedback seriously and that is great.Now we have to see if they will make updates.

One word: frustrating ..very disappointed on how my transition from a German N26 account to a Spanish one is going. It's been almost a week and still waiting. Super slow, hard to contact. 0 customer service.
I finally opened an account with VIVID in 5 min. Free account with metal card and cash back promotion. N26 HAS STILL NOT OPENED MY ACCOUNT !

Poor after sale customer service. I had a problem with my last two orders. I have ordered PUKKA tea and some of the boxes were full of mould. Even so the expiry date was in 2023. So it had to do on how the tea was stored. Unfortunately I didn't mention it right away to the seller. I did however send them an email and pictures. They just had a very standard way of dealing with the issue. No refund no new tea, its not our fault bla bla bla. I decided to move on to another brand as I am not sure if PUKKA itself had quality issues or the seller. However until today , I have also not heard from PUKKA themselves. Looks like they don't really care. Mould is actually very harmful.

Poor after sale customer service. I had a problem with my last two orders. I have ordered PUKKA tea and some of the boxes were full of mould. Even so the expiry date was in 2023. So it had to do on how the tea was stored. Unfortunately I didn't mention it right away to the seller. I did however send them an email and pictures. They just had a very standard way of dealing with the issue. No refund no new tea, its not our fault bla bla bla. I decided to move on to another brand as I am not sure if PUKKA itself had quality issues or the seller. However until today , I have also not heard from PUKKA themselves. Mould is actually very harmful.

English below:
Son ladrones ! sin intentar a entregar los pedidos te envían un mensaje para decir que tienes que llamarlos para organizar la entrega. Es una trampa. Es un numero 902 y cuesta un montón. Yo soy extranjero y no lo sabia. Por un pedido de Douglas gratuito he pagado casi 12 Euro. Ademas tenia que ir a la oficina en coche 45 min ida y vuelta para recoger el pedido. Lo he comentado a la chica en la oficina. Pero no tenia mucha interesa. Me ha dicho de tramitar una queja online !. Casi 3 meses sin repuesta hasta hoy. FATAL. Ladrones. El peor es que cuando compras algo online no se puede elegir la compañía de entrega.

English:
They are thieves. They don't deliver the parcels then send you a message and get you to call an expensive number to reschedule the delivery. I was receiving a parcel with free shipping and ended up paying 12 Euro in calls. Which by the way no one answered. I had to go to the local office. Drive 45 min and the woman at the desk had no interest in solving my issue. I sent a complaint and no answer so far after 3 months. They are real thieves and sadly when you shop online you can't always choose the courier company. Horrible courier company without any service.