Zumub Reviews 

I ordered a protein product from Zumub for €77. The package arrived damaged and partially open. Protein powder had leaked inside the shipping box and all over the container.
I contacted customer support immediately and provided all the photos they requested. They then offered to arrange a return and asked whether I preferred a Pickup Point or collection from my address. I replied that I preferred a Pickup Point, as I had originally received the parcel through a Pickup Point.
Since then, I have not received any further response despite following up several times. I am still waiting for the return label and return instructions.
I am disappointed with the lack of communication and the way this issue has been handled. I hope Zumub will resolve this matter as soon as possible.

Product delivered without problems. Excellent quality. Everything was done very professionally. I recommend the Zumub brand to everyone.

1 week later nothing has been shipped.
Very bad.

Extremly Dangerous. All informations only in Chinese language, No capsules, the Iron will absorbed in the stomach and cause ulcuses. Don't buy it!
Zumub keeps on sending Newsletter though being canceled numerous Times!!!

They sent the order fast and in great condition. I really like the experience and will place an order the next time. So over all, if you need something they sell, don't hesitate and place an order.

Ordered some items almost 3 months ago and i still did not receive it , they blame dhl for losing the package but refuse to give any refund .
Better throw your money on the street rather than send it to scammers, at least it may help someone.

I found it very excellent.the madam on counter welcome me very politely and she fulfill my order in few minutes..Special Thanks yo her for Valued Customer Setvice..
Ayaz

I just ingnore the feedbacks , don’t do the same mistake . Paid to get delivered at the door. Had to drive 10km to pick up and it was missing items . Put some more money and get a trusted company .

I had a very disappointing experience with Zumub.

I ordered Whey protein and pre-workout, but I received EAA instead of the pre workout . I contacted customer support and provided photos of the product I received. However, they replied that their system, barcode scans, and camera footage show that the correct product was shipped and refused to acknowledge the possibility of an error.

As a customer, I can only report what I actually received. Instead of helping resolve the issue, they simply insisted that everything was correct. I am now left with a product I did not order and no clear solution.

Based on this experience, I will not be ordering from Zumub again. I recommend that other customers carefully check their orders upon delivery.

Last summer I bought about 40 cans of Sardines, 5 were broken. Instead of a simple deduction, the company wanted them back, I had to deal with DHL, and there was a hassle with the shipping label from Zumba. I thought I would get compensation back on the card. I got a digital credit receipt on their site. When I wanted to use it, it had expired. I contacted Zumba by email, to date (about 4-6 weeks ago) I have not received a response and choose not to remind them. I ordered again this spring, about 60 cans for almost €170. 23 cans were missing. I reported that the package was unopened, not damaged (honest as I am) and then I got a response that the delivery was correct. I can actually count to 60! Now there will be no more purchases, avoid companies that do not stand on the customer's side.

Don't buy from this place, they are scammers. They sent a different product than what I ordered, but refuse to let me return it.

Great products and prices and good delivering from portugal to the netherlands

Very disappointing customer service. The discount code I earned from a previous purchase expired, and they refused to extend it. Since it was based on my own spending and not a free gift, I expected better treatment.

I’am really enjoying,the products l bought make me feel more motivated and full energy, not to mention the flavors which are incredible.amazing!

Best Brand ever! Quality products!

I'm very happy with my order and delivery.

Seamless procedure from ordering, being kept up to date and delivering

I ordered a big amount of protein,and sime flavourdrops ,plus vitamins.
Only the protein arrived in a sealed box.
They said they packaged everything,wich was clearly not the case.
No refound or extra delivery or nothing to rectify their mistake.

Great experience shopping on the website and super fast delivery. Highly recommended.