AL

Alaweya

United Kingdom

Reviews

Review of Kroo Bank Ltd


Rated 4 out of 5 stars

a very good app

I have been with Kroo for 3 years and I mostly use the account for everyday transaction. Easy to use app. Over the last 3months noted that logging into the app takes longer than usual, everything else works fine on my phone. The 4 star is because they are so rigid about even a one pence overdraft. Luckily I have another another card on my phone which I use. I think Kroo is now so popular they can't keep up. I try to keep my deposits and payments small. However I fully recommend them and have introduced members of my family to the app

25 June 2026
Unprompted review

Reply from Kroo Bank Ltd

Hi Alaweya,

Thanks for your review and for being with Kroo for the past three years!

We're really pleased to hear you're enjoying the app for your everyday banking and that you've recommended Kroo to your family – that means a lot to us.

We also appreciate your feedback about the login experience and overdrafts. We’ll make sure your comments are shared with the team.

Thanks
Team Kroo

Review of British Gas


Rated 5 out of 5 stars

Efficient engineer…

The engineer who did the job.He was professional, efficient, helpful and kind. He was on time

1 September 2025
Unprompted review

Reply from British Gas

Hi , we're happy to hear that the engineer arrived promptly and efficiently resolved the issue for you. Thank you for sharing your positive experience with us.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Many thanks, ^Mahesh

Review of L&Q


Rated 5 out of 5 stars

Simple and smooth process

It was a simple and smooth process. I must admit I was wary of beginning the process as I have had negative experiences with L&Q's other departments.

15 March 2025
Unprompted review

Reply from L&Q

Hi Alaweya,

Thank you so much for your 5-star review! 🙂

We're thrilled to hear that your recent experience with us was simple and smooth. It sounds like everything went perfectly for you, which is fantastic to hear.

We sincerely apologise for any disappointing experiences you may have had with us in the past, and we truly hope that this won't happen again.

Thank you once again for taking the time to share this with us.

Customer Service Team

Review of TotalAV

Review of Loop


Rated 5 out of 5 stars

Loop app definitely worth having

Though resiated having a smart meter installed and finally caved in, the loop app made it all so much easier and clearer. I was kept updates when all was connected it works really well.

30 September 2023
Unprompted review

Review of Kroo Bank Ltd


Rated 5 out of 5 stars

Excellent customer service

Just joined Kroo as they offered a good rate. The card arrived really quickly and when I had a small problem adding the card on PayPal they sorted it in less than 24 hours.

1 August 2023

Reply from Kroo Bank Ltd

Thanks! We're glad to hear it, and we appreciate you taking the time to leave us a review.

Kind regards,

Tom

Review of HeatandPlumb.com


Rated 5 out of 5 stars

Excellent customer service and good prices

I found dealing with this company so easy. Their website is simple to use, and I found the product I wanted and had a choice of delivery dates. I also got a text message letting me know that the driver will text me an hour before arriving. Can't fault them.

18 May 2023

Reply from HeatandPlumb.com

Hello,

Thank you for your kind words. We assure you the best of our services.

Kind Regards,
Team, HeatAndPlumb

Review of Vitabiotics

Review of The Shower Doctor Ltd

Review of MyHenry


Rated 4 out of 5 stars

I should give it 5 stars

I should give it 5 stars, but I hate trailing wires

22 April 2022

Reply from MyHenry

Hello, thank you for your feedback and the 4 Stars. Kind regards, Sarah

Review of giffgaff


Rated 5 out of 5 stars

Easy to deal with

I like giffgaff and whenever things get difficult in the family and we need another account, I turn to giffgaff. So easy to deal with

30 June 2020
Unprompted review

Review of CameraWorld


Rated 5 out of 5 stars

Good and helpful service

I sold an old camera and some lenses to CameraWorld. The person serving me was helpful and took a lot of care examining the items and explaining clearly to me. I did get a good price for the items and would recommend them. I also noted how helpful they were to people who came with queries and repairs.

26 January 2020
Unprompted review

Reply from CameraWorld

Thank you for your kind review. It is very much appreciated.
Best regards
Abby
Team CW

Review of Starling


Rated 5 out of 5 stars

Can't fault the app or the service

I don't like banks and have a natural inclination to distrust and regard them as a necessary evil. But I must say Starling has dented that inclination. The app is easy, the customer service is excellent, they speak normal English and don't try and befuddle you. Go for it I say, in spite of the CEO's name which is Boden - another eccentric disinclination of mine - I don't like the middle classness of the company Boden!!.

21 January 2020
Unprompted review

Review of Yodel by InPost


Rated 5 out of 5 stars

Excellent customer service

Really impressed. Yodel has come a long way since I first had a delivery from them three years ago.
Delivered on time. I managed to keep track of the driver's location all day.

1 October 2019
Unprompted review

Reply from Yodel by InPost

Hi, thank you for the positive review. We appreciate it. As we do strive to provide quality service to customers. Have a lovely day. Kind regards Yodel Social Media Team.

Review of Staples UK


Rated 5 out of 5 stars

They're good and prices are excellent

I bought from Staples online for the first time. They delivered the goods, the price was excellent. The package was damaged and they couldn't be more helpful in sorting it out.

2 June 2016
Unprompted review

Reply from Staples UK

Hello Alaweya.

We do apologise that your packaging was damaged when your order arrived but are very glad to hear that it was sorted for you with no issues.

Thank you for taking the time to leave this positive feedback and we hope you continue to recieve 5 star service from us.

Kind regards,
Staples Customer Care Team

Review of Leftover Currency


Rated 5 out of 5 stars

excellent service

I was really impressed with the service provided by Leftover currency. I'm such an old cynic but I'm the throes of moving thought might as well the worse would be a drawn out affair over a tenner. But so pleasantly surprised when I got the total sum quote with no hidden charges. Would use them again

25 August 2015
Unprompted review