Andy Bravery

Fantastic product at really great price. Next day delivery even though we ordered on a holiday!
If you havent bought from these before, go to their website and sign up for their newsletters to get a 15% off code.....then order your product. Makes the price even better!!

Service works reasonably well for us. A bit more flexibility around the plans available would be nice, but generally the replacement inks arrive in good time and it feels like good value.

Great price. Rapid delivery

Delivered on time and courteously, with respect for property.

Offered a keen price and took payment for it as I completed the booking form inside the 15 minutes allowed. After several hours I had not received my tickets so phoned them and found that the booking had not been honoured because they were unable to find the offered price anymore.
Tried to argue that this was commonplace with airline bookings......I have never experienced it in over 15 years of online booking with various providers. In the end they did honour the price although we had to accept a slightly different flight plan. Agents were genuinely helpful but the business model of this company is wrong.
All in all much too stressful....I doubt I will use again.

Using my Currensea card is so easy when abroad, and the immediate notifications and emails about transactions gives great peace of mind and transparency over charges and exchange rates. Thoroughly recommended!

Excellent communications about the delivery, even when a slight delay cropped up.
Very pleased with the product. Packaged well and of very high quality

Poor experience with GoOutdoors online service.
Ordered a pair of walking trousers and the wrong colour pair was delivered. Returned them instore where they also didnt have the right colour so got a refund.
Ordered online again and once again received the wrong colour. Was refunded postage and given free return but a hassle to do all the same.
Made a third attempt to order, this time ordering two pairs. This time one pair turned up but the security tag had been left attached to it. The other pair never showed up and money was refunded saying it had got lost at the couriers!!
I am now faced with having to make another trip to the store (15 miles away) to get the security tag removed.
I have been sent a £20 gift card as compensation (which saved this review from being 1 star) but only after a long running email exchange.....I was promised a call with a manager, but that never materialised. To compound the annoyance, every single email reply you receive includes a request for feedback, and is then followed up by another automated email requesting feedback.......its seems requesting feedback is more important to GO than actually sorting out customers' issues.
I doubt I will use the online store again after this excruciating experience.

Easy to order with free delivery which is always nice. Good communications and were delivered on time.
Products look really good - havent fitted them yet but am confident they will do the job and look great. Quality seems excellent.

I have always found Bulb really easy to deal with. They handle my FIT payments efficiently, my Smart meter install went smoothly and the app gives me excellent information on my usage and my account payments.
I will be really sorry to see them go - just hope Octopus can be equally good.

Generally an OK experience. Arrived in time for an earlier bus but was told I couldn't change onto it. Seemed a bit inflexible. Good information via the tracker but would be nice if there was an app. The charger point didn't work by my seat, and the front windscreen was so filthy you couldn't see out, but I guess that's just part of travel this time of year. All in all good for the money though.

On time delivery with no issues to report

Generally happy with my purchases but once again the prices that ended up appearing on my receipt after discounts were confusing......I am convinced I was over charged on at least one item but by the time I had noticed we were on our way and I couldnt be bothered to go back. I think the problem is that some items are 'double' discounted, and then if you profer a code (such as for D of E purchases) at checkout, this can take preference and result in less of a discount than the ticket price displayed in the store. Computer systems need to be made more accurate

Excellent Online Retailer
Purchase went very smoothly and delivery was spot on.
Had a slight problem with some damage in transit, but they were really responsive and fair in sorting it out.
Will definitely use them again.

Happy with my purchases but the discounting process still baffles me. I tried to get the staff to explain the end price I paid but their explanation was not satisfactory.
You need to make it clearer how discount card, extraordinary sales and further discounts (such as D of E Leader) work together.

Excellent mattress....this is the third one we have bought now, and will eventually change all our mattresses to Emma