S. Davies

Hearing test, needing hearing aids but unable to purchase the expensive aids and no Payment options are offered.
I needed a copy of the result to give to my gp for nhs referral.
The tester said he would email a copy of the result but this never happened, called the store and emailed the store, to have a sharp stroopy response, that they don't provide proof and the tester would email the gp , but the tester didn't have my gp or his email,so I asked why they said this !
Absolutely exhausted with this diabolical service from specasavers, seems They Love to Watse your time as thier view is, if you don't buy a pair of hearing aids then they will waste your time , and be rude to you, l have in an email to me, that they are fed up with people having tests not buying the overpriced hearing. Aids and then asking for the test results ! To which they are not obliged to do, so I responded well that tells me your service is failing the customers expectations and needs and needs reviewing urgently, rather than sending stroopy emails to a simple yet reasonable request ! I
Personally l have now booked another hearing test where they offer payment plans, and offer the results and only charge 35.00 (if no hearing aids are brought) you can have a much more favorable outcome IF YOU AVOID the Specsavers hearing test and go to a LOCAL PRIVATE one 😉.

Brilliant service, reliable and professional. Thank you

Items arrived quickly and in immaculate condition. Thank you . Highly recommend

Absolutely love this company. They post items quickly and arrived safely and have amazing discounts on products. And customer services are just amazing, so helpful and kind. Top company highly recommended

Amazing company. Item came very quickly and Is perfect. Thank you for a great product and great service.

Order placed 6 weeks ago, 2 items and returned them the next day .5 weeks ago to the Value £ 113.50 total order, l have an email from them stating the return has been received and a refund of £111.50 has been issued. This was 5 weeks ago and still no refund. Customer service will not help or assist me saying it has been escalated and may take up to another 28 days to. Look into it !
Absolutely exhausted with trying now and feeling scammed have now put this in the hands of the BBC, Rip of Britain and reporting this to my bank as a scam to try and get my money back.
They have closed all phone lines and ignore all emails and all messages . I've exhausted all attempts and been trying continuously for over 4 weeks now . Please avoid this company

Please do not order from this company
I have returned two items value of £113.50
3 weeks ago now . And I still have not had the refund ! Customer service have ignored my email with all the evidence of the return and the email acknowledgement that I will receive the refund, as they have received my returned items .
3 weeks, no answer, no refund. I'm now taking this to the bank to report as a scam company. I have snap shot of the proof I asked for refund to be made back to my card l used, as bbc have had many complaints regarding boohoo and debenhams refusing to refund and doing vouchers or credit. But I've not received credit or voucher or refund. Absolutely feeling scammed . Please avoid this company.

Beautiful leather lotus boots was ordered and received promptly, one foot had a lump inside that hurt my heal when l tried them on, so unfortunately, l had to return them. I have been told via email a refund will be done but with a 6.9i8 fee deducted for return of a faulty product. Absolutely shocked . No response from email to HR ..rather disappointing and will certainly not be ordering again. Sorry I can't recommend either.

Absolutely excellent service. Parcel arrived in immaculate condition and driver was courteous and smiling . Highly recommended. Thank you.

Superb service, fast delivery and amazing value, very generous sizing and very comfortable and practical styles..

Left ecotricity to have a cheaper rate and a smart meter with readings of my solar panels and daily usage display, on the a feed in tariff with octopus.
It's been 2 months and they have installed the wrong meter and my solar panels are not working or are connected. 4 times over 5 hours on the phone today seeking help with what's gone wrong and how can it be resolved?
No help at all, I've just been waiting hours on hold then cut off and sent links that don't work and a tariff can't be changed over to the feed in one that was promised or a meter that shows my solar energy produced .
After a difficult day of unable to have any help from Octopus, I've now after only 8 weeks of problems and broken promises, I have gone back to ecotricity, over 4 years been with ecotricity and they have helped me more in the last hour and will have a new meter installed the correct one that octopus should of given me and solar panels connected back up again.
Octopus rates are good but customer service nil rated.
The Octopus Engineer put the wrong smart meter in and this has cost me all my solar energy to be off ni use over 2 months.
Ecotricity are not the cheapest but by far the best support out there and they are now rectifying octopus mistakes with my meters and solar power. Be careful about low prices offered you.
Would I recommend octopus No if you have solar panels, dont switch.
Ecotricity by far the best 👌

Amazing service, excellent value .repair was done in justt 2 days, very professional and friendly and so very helpful on how to make the appliance more energy efficient. Very knowledgeable. This cover has saved me over 300 plus as I would of needed a new dryer.

Items are top quality and work really well.

Quality and price is excellent value, these are perfect for blending. They smell great and really fresh.
A new set oils is such a blessing.
The old ones became heavy and thicker, so I've refreshed and replaced all my stock. I now have the joy of blending fresh oils all over again. Thank you.