QVC UK Reviews 

392,921
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 98,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide selection of products. The ordering process is often described as easy and straightforward, supported by speedy and reliable delivery. Many appreciate items arriving quickly and well-packaged, and the overall service is highly regarded for helpful staff and efficient problem resolution. However, some customers experienced delivery issues, including delays, damaged parcels, or missing items, often mentioning Evri. A few also noted that multiple items ordered together were shipped and charged separately. Additionally, some reviewers found clothing and footwear sizing to be inaccurate.

What people talk about most

Product

Consumers find products to be positive, with many reviewers expressing satisfaction with the quality, value,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers mention positive feedback about order, highlighting an easy and straightforward ordering process,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the products... See more

Service

Customers had positive experiences with service, often describing it as great, reliable, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter was recommended to use this fan & she’s absolutely delighted with it, especially with the different functions. Her work colleagues are so impressed they are going to order one too. It was... See more

Company replied

Rated 5 out of 5 stars

I am most impressed with the Return Portal which i have recently used. After a delay in ordering many items due to the costs of returning unwanted orders. I am sure i am not alone in appreciating a lo... See more

Company replied

Rated 5 out of 5 stars

Watching the product demonstrated on your TV is very helpful.. Delivery times are good and more often than not the prices are very competitive. Ordering is super easy online. The 30 day no quibble ret... See more

Company replied

Rated 5 out of 5 stars

In my honest opinion, through out my years of shopping experience with QVC , I have valued the care and support your dedicated staff have given me. This has given me the confidence and pleasure in bu... See more

Company replied


Company details

  1. Online Marketplace
  2. Beauty Supply Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service. We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee. Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

393K reviews

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4.4

All reviews

(392,921)

95,366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love being a QVC customer

Love QVC they have such amazing things and I get all my makeup and skin care they always have everything that is just out and amazing things that really work love the garden furniture and storage solutions that really look good too They have the best customer care I know

July 13, 2026
Rated 5 out of 5 stars

Luv QVC

Contacted customer services regarding a faulty product. Ali delt with it all both professionally & quickly. Lovely lady to chat to. Always a great experience when chatting with customer services at QVC. Nothings to much trouble.

July 13, 2026
Rated 5 out of 5 stars

So easy to order items and the customer…

So easy to order items and the customer service team are excellent - however as a long term customer I think some kind of reward system would be appreciated should it be points or discount most stores now have loyalty schemes it would be great if QVC could provide something similar- than you

July 13, 2026
Rated 3 out of 5 stars

Disappointed

ĹReason for giving a 3 was return instruction was a replacement required size M (ring rtd was size N)however this was not done and a full refund given!

July 9, 2026
Rated 5 out of 5 stars

Friendly and helpful telephone operators

QVC is fantastic to deal with the telephone staff are always super helpful and friendly . The only negative thing why does a returns label takes 7/8 days to arrive . When orders can be with us in as quick as 3 days . I think that sides needs looking into !
Thank you mark Webster

July 5, 2026

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