Yodel by InPost Reviews 

I never review but this is Hands down the worst delivery company of all time. Delivered to the wrong address, i tried calling them but they kept on saying that my item was delivered. Didnt get my parcel or a refund in the end. So just lost my money. AVOID

great courier never had any issues through vinted

When you were yodel you were terrible. Rebranding at inpost doesn't make you any better. I had a delivery to my work which is a HUGE medical centre in the middle of Birmingham. EVERY delivery service knows where we are. According to your courier, you couldn't find me today. I suggest you need better delivery drivers.

Keep delivering my parcels to the bins or just leave them outside. Refusing to take any responsibility for theyr drivers. This company should be closed for good. Scamers, fraud people.

Here we go again. I stress to all my suppliers who I purchase items from NOT to use Yodel/InPost as I never ever receive their deliveries as they leave parcels in un-secure areas, yet their emails claim they're left in secure areas, absolute lies. I have a sign up the lane from my property asking specifically Yodel/InPost do not leave deliveries in that area as its NOT secure. So they do leave parcels under that sign asking them NOT to leave parcels there. They then take a photo of the parcel at the bottom of the sign, but carefully avoiding the text on the sign. Due to the area not being secure, the deliveries go missing by the time I find out the delivery has taken place and I go hunting for the delivery.

Yodel/InPost keep wanting to speak to me, why? It's their drivers they need to speak too, not me!

finally delivered parcel items missing possibly stolen , proof of delivery an empty door way what an absolute shit show

Yet another nightmare with yodel.
I stopped using them over a year ago because of parcels not being delivered to my house so any company or person using them I did not purchase from them because of this.
So I was pleased when they started using InPost lockers .
I purchased an item to be delivered to InPost lockers Only to have the idiots leave it at some random door only they have knowledge of…..
I’m in total disbelief yet again YODEL HAS MESSED UP AND I’M LEFT WITH NO ITEM AND TRYING TO GET MY MONEY BACK AGAIN ……..
PLEASE THINK BEFORE YOU USE YODEL INPOST LOCKERS AS THE IDIOTS CAN’T EVEN FIND THEM
EVEN THOU THE ONE I USE IS RIGHT NEXT TO THE A27

Utterly useless.
They gave a delivery slot of 10-12 am and 5 minutes before changed it to 3-5pm meaning I've wasted a day.
I've cancelled my subscription with my wine supplier because of Yodel's useless service.
You cannot speak to a person only a bot and the app gives no flexibility to change deliver days.
Avoid Yodel at all costs. If you are a business using them to deliver to your customers, change suppliers.
And if you're a Yodel customer service person reading this, escalate it to management because nobody in their right minds would think this is an acceptable service.

Worst .dilivery

Despite confirming my safe place, the delivery driver simply left my parcel on the doorstep right by the road. They then emailed saying they'd left it in my safe place. When I emailed to complain, my email could not be delivered as apparently their inbox was full. Extremely poor service.

Extremely poor delivery service I have waited in all day, put thing's off I had planned for today, you have wasted my entire day

Messaged with Chanhorphy to be told delivery is 6pm-8pm time slot nowhere on your page does it say this

You need to sort yourselves out you are a complete joke

Good job they have been taken over sorry but in post are no better just had a packet dumped on door step

AFTER DIFFICULTIES ELSEWHERE INCLUDING ASKING YODEL FOR HELP WHICH THEY COULDNT GIVE IT WAS A PLEASURE TO FIND SOMEONE SO HELPFUL. SHAME I HAD TO DRIVE TO THREE DIFFERENT LOCATIONS FIRST. 5 STAR SERVICE FROM THE SPAR SHOP ON OXFORD ROAD IN HARTLEPOOL

Absolutely atrocious company. Had my parcel for 3 weeks and not delivered it. Cantacted them 3 times to be dismissed and told its being raised and will be sorted. Absolutelt crap service and will never use again or purchase from a company using them !

JJD0002233056208513
Thrown over the unlocked gate at 14.05 on the 21/07/2026.
Didnt knock the door first. Anyone can throw a parcel. Bloody useless so called couriers.

I had two items delivered today, one was put through the letter box but that was fine as it was an untracked item. But the second item was supposed to be signed for but it was just left in the letter box outside of my property and I did not know it was there until my husband came home and found it. The courier did not knock on my door. Not acceptable.

I've used this drop off point (Texaco Moseley Road Bilston) twice in quick succession for Virgin Media returns.

First drop off was fine, no issues, friendly and helpful. Second time was an old guy, the total opposite; grunting monosyllabic and unpleasant.

Different members of staff - pick your moment.