ibrahim

Fast service, good quality.

Terrible customer service.

For even a simple question, you need to call YouSee customer service several times. And when you try to communicate by email, you have to explain everything again from the beginning every time because nobody follows up on the case properly.

In short — stay away.
docid:475946764

Fast delivery Thank you

I placed an order (EU1495510) on 27 March, but it was delivered to a pick‑up point instead of the address I selected. Customer service told me it was the delivery company’s mistake.
Based on that, I made a second order (EU1515317), and the same thing happened again. The delivery company confirmed it was once more sent to a pick‑up point—even though I entered the correct address.
I am not able to go to the pick‑up point, and I expected the items to be delivered where I requested. This has caused a lot of inconvenience, and customer support doesnt have a online chat or number to call.

Stay away from Telmore – bad start

A week ago, I agreed by phone with Telmore customer service to move my two numbers to Telmore. Unfortunately, the experience has started very badly, and I would not recommend moving your lines based on a phone agreement.

During the call, I was promised 2 lines with 3 SIMs, including smartwatch plans, for 150 DKK total with 15 GB data for each line. Later, I discovered that my lines were registered as 3 GB plans with only 2 SIMs, charged at 59 DKK each, which is not what was agreed.

I was promised an eSIM, but instead I received a physical SIM card today, without any clear explanation. Yesterday, Telmore said they would fix everything, but nothing was resolved.

Because of this situation, I was unable to use my phone for half a day, meaning I could not make or receive calls. Despite this, I still received an SMS saying my line would be transferred.

Customer service is very difficult to reach, and support is not available on weekends.

Overall, this has been a very frustrating start. I am considering canceling my request,
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Update to my previous review

Today, after waiting 25 minutes on the phone, I finally reached Telmore customer service. Unfortunately, the situation became even worse.

I realized that I was completely misled by the sales agent who contacted me to transfer my lines. I was clearly promised that I would pay 150 DKK for 2 numbers and one eSIM for a smartwatch. The smartwatch option was the main reason why I chose to move to Telmore.

However, today I learned that Telmore does not offer eSIM for smartwatches at all, and that their subscriptions are only 3 GB per line, which was never explained to me during the sales call.

To make things worse, my numbers were transferred to Telmore on December 31 in the afternoon, and I was informed today that I must still pay a bill for December. because my simcard was on half day. ofcourse not informed about this and therefore did not make the payment, both of my lines are now blocked.

Customer service was unable to resolve the issue. I was told they would try to find someone to call me back today, but most likely I will only be contacted on Monday.(what customer services said)

This is extremely disappointing service, and the information given by the sales agent was incorrect and misleading. Based on my experience, I cannot recommend Telmore.

One of the fastest companies I have ever ordered from. They delivered my smartwatch within 20 hours. Great service.

If you are planning a fair, never rely on VistaPrint’s delivery times. They promised to deliver my materials in Stockholm within 8 days, but they arrived incomplete, leaving an empty spot at my stand. I do not recommend them.
13/10 update
Unfortunately, VistaPrint’s customer service did not reply to my email within the promised 24 hours, and the online chat feels like talking to an AI bot that just copies and pastes standard answers. I tried to explain that my two roll-up orders were connected and needed to be used together, but they didn’t care and only offered a refund for the missing part. In the end, using VistaPrint cost me a lot, and I’m very disappointed.

I don't recommend using Amazon Business. Although they claim to serve businesses, they try to deliver your order in Denmark using an evening home delivery service. When you contact their support for help, they ask for a home address instead of offering a proper business solution.

In short, don't waste your time trying to use Amazon Business in Denmark.

Good and trustable company

I don't recommend ordering anything to Denmark. The company claims to offer home delivery but sends products to a pickup point that is completely different from where you live. When you contact them, you only receive responses like "we understand you, please wait," etc. I probably won't get my money back in this case.

good services

I don't recommend renting a car from this company.

Vehicle Issues: I booked a Kuga or a similar car, but the company provided me with a low-quality Chinese car. The navigation system was faulty; whenever I pressed it, Spotify would open instead, and even that didn’t work properly.

Hidden Fees: At the airport, they pressured me into purchasing full insurance by charging extra fees for additional services that weren’t mentioned upfront.

Fuel Charges: The fuel gauge was faulty, and despite filling the tank before returning the car and informing the staff, the company charged me an €80 fuel fee and a service fee. When I contacted customer service, they repeatedly quoted the contract details and ignored the photos I provided as proof from the petrol station.

In short, when you see a cheap price on their website, think twice before booking!

I had a 5-year car insurance policy with this company, and honestly, I always received good service. However, when I sold my car, the company refused to refund any money and claimed that they do not offer refunds. It feels like a cheap way for them to make money. I have contacted them multiple times in writing regarding this issue, but they have neglected to respond or address my concerns.