Neil Murray

United Kingdom

Reviews

Review of Cladco Profiles® Ltd


Rated 5 out of 5 stars

I got some samples

I got some samples, loved the look of their fencing and the colours , got my builder to order it and install
It looks amazing and quick to deliver

August 17, 2026

Review of GGM Gastro International GmbH


Rated 1 out of 5 stars

Terrible service still waiting for a refund

Bought a fridge for a coffee machine, it arrived in July put unfit for purpose as it had a EU plug fitted it was bought of their uk webpage and no mention it comes with an EU plug I was told to buy an adapter?
No! It voids the warranty
Any took some time to get it uplifted that was August and I’m still waiting for a refund?

Terrible service please save your money don’t buy from this company!

July 25, 2026
Unprompted review

Review of Connevans Limited


Rated 5 out of 5 stars

Excellent company have used before and…

Excellent company have used before and this time no different… products sent out swiftly as well

August 2, 2026

Reply from Connevans Limited

Hello Neil, thanks for leaving us a Trustpilot review and for your kind comments.
We're very pleased to hear you have had such a positive experiences with us and we look forward to the next time.
Best wishes from all of us at Connevans

Review of InPost UK


Rated 5 out of 5 stars

Great job would use again

Great job would use again

July 28, 2026

Reply from InPost UK

Thank you, Neil! We're thrilled to hear you had a great experience and would use our service again. We look forward to serving you in the future!

Review of GivEnergy Ltd.


Rated 1 out of 5 stars

I bought their products last September… my advice go else where

I bought their products last September at first i was happy but ive had three problems the last three weeks ago i had to reset their system for an issue with the battery and in doing so i could not reset the EV charger
i called Givenergy and its now 3 weeks ago and not heard a thing. As i could not charge the car i had to get an electrician in turns out it was a faulty RCD
i have today contacted consumers advice for their input in the matter
my installer as stopped installing their products because of BAD customer services

October 19, 2025
Unprompted review

Review of Simply Plastics

Review of EcoFlow


Rated 5 out of 5 stars

Brilliant stuff and second to none customer service

Love their stuff have bought two power banks within a few weeks , one for camping, the other for my server (power back up)
Needed to speak with customer service and they where brilliant answer my questions and if they didn’t know they asked other members of their team and got back to you asap can’t fault them at all

May 20, 2025

Review of Yodel by InPost


Rated 1 out of 5 stars

This has to be the worst parcel company…

This has to be the worst parcel company ever, the company I bought the parcel from will be told this morning … you never get a time slot till into the afternoon 13;00
Mines was for between 15;00-19;00
So mines arrived at 21;00 this is NOT the first time last parcel I got form this company was 21:45 ?

I jokingly said to driver I’ll be the last one then and he said no I’ve delivered up to 1;00 am I said you knock on peoples door no we leave it round the back????

May 9, 2025

Reply from Yodel by InPost

Hi Neil,

We’re sorry that you have had a poor experience with us. We are seeing a higher than normal number of parcels in to our network and we are sorry that we have not been able to deliver the high standards that we normally do.

Review of Miele Great Britain


Rated 3 out of 5 stars

Time to ditch

Don’t get me wrong I love the machines especially the washers but the tumble dryers not so much I live on my own and the belt went on my dryer ? It’s used once in a blue moon so shouldn’t have just broke
The money I paid for it this shouldn’t happen I would be better getting a not so expensive one in future for the amount of times used
The guy that came to fix it was brilliant really nice lad that tried to sell a three year supply of washing machine cleaner?

March 17, 2025

Reply from Miele Great Britain

We understand your frustration with the dryer malfunction. It's disappointing when an appliance breaks down, especially one that's not used frequently. We appreciate your positive feedback about the washing machines and the service technician's helpfulness. We value your feedback and will share it with our team.

Review of Peter Tyson


Rated 5 out of 5 stars

As Tina Turner would say “simply the best”

I’m used to going to richer sounds till I found this company a couple of years ago and local to me, so easy to pop in.

My first purchase was for Polk speakers and because the Polk subwoofer was not in stock recommended the Rel subwoofer and boy that rocks the room

So when looking to upgrade my AV Amp Peter Tyson was my first port of call and again they where top notch on recommendation of a new AV Amp and even took my old amp as a trade in 👍

Then again this week purchased a music streamer it was with me next day

This is how every company should treat their customers so hats off to Peter Tyson

January 7, 2025

Reply from Peter Tyson

Thanks for the fantastic review, Neil! We’re thrilled to hear that Peter Tyson has become your go-to for audio and AV equipment. It’s great to know our team’s recommendations have hit the mark, from the REL subwoofer that rocks the room to your AV amp upgrade and music streamer.

We love hearing how happy you are with the service, trade-in option, and speedy delivery. Your feedback inspires us to keep delivering "simply the best" experience for our customers!

Thanks for choosing Peter Tyson—we look forward to seeing you again soon!

Review of Yodel by InPost


Rated 1 out of 5 stars

This is a shambles of a company

This is a shambles of a company , my parcel was sent out on the 17th November that I ordered off eBay. Yodel received it on the 18th and it took from then till the 24th to travel 1.5 hr journey to their depot in Carlisle (Sunday) you would expect it to be delivered the next day on the 25th but no it only arrived on the 26th
Their app is a shambles i only got told @ 13;00 that it was out for delivery so you cant plan anything
This is not the first time just an awful company

November 26, 2024

Reply from Yodel by InPost

Hi Neil, I am sorry to hear about your experience so far. We strive for a better experience. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Scan Computers


Rated 5 out of 5 stars

Exllect PC I’m very happy with it ….thank you Scan

My PC stopped working and as I didn’t have time to source new parts I got Scan Computers to do my build for me. It was ordered on a Thursday night and was delivered to me the following Monday.
They built it to my spec minus the graphics card and operating system.
When it arrived all I needed to do was install my own card and of course my hard drive form my own PC
And that was it …… back up and running
I was kept upto date on the build and when to expect it
All was done in very good time,
Scan is usually my first port of call for all my PC goods
This is my first time with then building the pc for me and it certainly wont be the last
Big thank you to the scan build team

March 25, 2024
Unprompted review

Review of Elite Koi

Review of UPS UK


Rated 5 out of 5 stars

Delivered nice and early by a very…

Delivered nice and early by a very pleasant guy package came from usa in 3 Days

August 18, 2023
Unprompted review

Reply from UPS UK

Thank you very much, Neil! We're pleased to hear you enjoyed our service and hope to be delivered to you again soon. We are so happy that the driver was nice and that your parcel arrived in good condition. Thanks for your feedback. -Estuardo

Review of Aqua Essentials

Review of National Windscreens


Rated 5 out of 5 stars

Carlisle branch were fantastic

The only fault i found with the company is not getting a time when the car had to be in for on the day (so you can make arrangements) apart from that the carlisle brand was extremely professional and friendly and the job was done in a couple of hours…. More than happy with the work carried out ….so well done carlisle branch

June 9, 2023

Reply from National Windscreens

Hi,

Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

Review of Fitbakes


Rated 1 out of 5 stars

Can’t review as NOT got product!

First of all ive not received the parcel ? So why ask for a review on here when i can comment on the product?
Yes Fitbakes were quick to send the order out as well as this trustpilot email ?
I placed order at weekend they sent out the parcel on Monday bearing in mind these are cakes and will not reach me until thursday as i received an email from royal mail telling me….
Why when i can buy your product from Amazon and get it next day that it takes three days by yourselves?

June 4, 2023

Reply from Fitbakes

Hi Neil, we're sorry to hear it. Usually, it takes us up to 24 hours (during working days) to prepare your order and we use Royal Mail 48 tracked. All this information is readily available on our website and we do state that delivery usually take around 3 days. We hope your parcel arrives safe and sound. Please don't hesitate to contact us if you have any problems with your products.

Review of Richer Sounds


Rated 5 out of 5 stars

I cant fault Richer

I cant fault Richer Sounds bought a pair of headphones from their York store a couple of days before my holiday found out they were faulty , allowed me to go in at 10am (they dont open till midday) to exchange as i had a few things to do
Nothing was any problem for them

February 26, 2023

Review of Martin Dawes

Review of Richer Sounds


Rated 5 out of 5 stars

This is how companies should be with their customers

I can’t fault this company I have bought almost all my TVs , AV receivers and speakers from them …. I bought my first AV receiver from them 7 years ago and when I wanted to upgrade they could look back and were able to tell me what receiver was compatible with my speakers ….

December 20, 2022