Mott & Bow Reviews 

18,077
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 11,752 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the products offer great quality, comfortable materials, and an attractive fit that generally matches expectations. Many people also appreciate the soft and comfortable feel of the t-shirts and denim options available for everyday wear. Some reviewers were not happy with the return policy, noting that refunds are only issued as store credit rather than direct cash back. Additionally, some customers experienced various unexpected difficulties while navigating the online store during their shopping process. A few shoppers also described encountering sizing inconsistencies across different garment orders and styles.

What people talk about most

Product

Consumers find product quality to be ambiguous, reflecting a wide range of differing experiences. While many... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding the... See more

Order

Users describe ambiguous interactions with order, highlighting a mix of positive and frustrating experiences... See more

Return policy

Customers consistently note negative experiences with return policy, expressing widespread frustration over... See more

Website

Clients share ambiguous opinions on website experiences. Some reviewers praise the platform as easy to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Husband liked one of the three pair of pants that I ordered for him but I had to return the other two. I'm frustrated that the only option is to exchange or receive a certificate for another purchase... See more

Rated 3 out of 5 stars

I only wanted to buy tshirts. Your website tricked me into signing up for some sort of subscription/membership. Sneaky website design not at all clear, very shady business practice. I will no longer b... See more

Rated 3 out of 5 stars

Nice selection of products with easy to understand fit, care, and materials. I had trouble navigating when selecting jeans because I thought I was in one style (Staple) but when reviewing colors it to... See more

Rated 3 out of 5 stars

It was very frustrating to use your website to buy T-shirts. I got disconnected and multiple occasions and had to go back in and re-enter my information. Also, I was unable to apply a discount code th... See more


Company details

  1. #269 of 312 best companies in Clothing Store
  2. #69 of 80 best companies in Men's Clothing Store
  3. #122 of 155 best companies in Women's Clothing Store

Written by the company

Elevated, premium jeans, tees and shirts you'll want to live in. We, uniquely, offer fair pricing for the best quality basics. Opt in to our free home try-on program.


Contact info

3.4

Average

TrustScore 3.5 out of 5

18K reviews

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3.4

All reviews

(18,077)

11,652 reviews in the last 12 months

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Rated 2 out of 5 stars

No discount as advertised

They advertised a 10% off, but when I was applying for it, the website was showing something went wrong and the discount was not given as promised/advertised. It was like a bart and switch strategy. Either the discount shouldn’t be advertised or they must give it then.

September 3, 2026
Rated 4 out of 5 stars

Impressive ad

Impressive ad. Not happy with the $40 membership and shipping costs. Will see if the shirts are worth it.
I opted out of the membership … will see if this really makes a difference on future purchases

September 6, 2026
Rated 2 out of 5 stars

The return policy to horrible

The return policy to horrible, not refund to your card, only a gift card you must spend with them. It took me 2 years after my first purchase to find Jeans I liked enough to actually use the gift card credit. The T-shtrt material is thin and cheap. If you return items, they make you pay a return fee. The denim Jeans are decent once you find a fit that works for you.

September 6, 2026
Rated 4 out of 5 stars

Your website is very difficult to…

Your website is very difficult to navigate. You could have your sizes laid out better. They said I was ordering 30 x 32 and I didn’t know if the 30 was the inseam or the way so I just went 3232 hopefully that’ll work it says 30% discount but nothing happened and I get bombarded by emails from you guys in recent months and there was no discount. That was disappointing, but I did order one pair of pants we’ll see how it goes.

September 6, 2026
Rated 5 out of 5 stars

I'm a repeat customer of Mott & Bow and…

I'm a repeat customer of Mott & Bow and the buying experience is at the top. Easy to navigate, the Driggs tees hold up nicely (except when you drop food all over them like I regularly do, which precipitated the need to buy more) and the pricing on the bundles is spot on, at least more me.

September 6, 2026
Rated 3 out of 5 stars

Hoping this will be a good wearing t-shirt -

I would have liked to give you 5 star rating on your website and ease of navigation, but I can't since the discount will not be applied until the next order. I only purchased the 3 pack of women's t-shirts and with the addition of shipping & handling, these were a little more expensive than I had initially expected. I hope they live up to my expectations, as I have tried many, many t-shirts and wear them almost everyday. There are few brands that fit bustier women and hold up in the wash. I will let you know how they hold up after several washes.

September 6, 2026

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