Husband liked one of the three pair of pants that I ordered for him but I had to return the other two. I'm frustrated that the only option is to exchange or receive a certificate for another purchase... See more
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Company details
- #269 of 312 best companies in Clothing Store
- #69 of 80 best companies in Men's Clothing Store
- #122 of 155 best companies in Women's Clothing Store
Written by the company
Elevated, premium jeans, tees and shirts you'll want to live in. We, uniquely, offer fair pricing for the best quality basics. Opt in to our free home try-on program.
Contact info
Varick Street 175, 10014, New York, United States
- www.mottandbow.com
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No discount as advertised
They advertised a 10% off, but when I was applying for it, the website was showing something went wrong and the discount was not given as promised/advertised. It was like a bart and switch strategy. Either the discount shouldn’t be advertised or they must give it then.
Confused and Wanting More
It is hard to tell the difference in the jeans. It would be nice to see a boot cut.
Products are always high quality and…
Products are always high quality and arrive just as described. I have never had any issues with the website or any deliveries.
I hope the tee shirt is as wonderful as…
I hope the tee shirt is as wonderful as advertised. I’m 75 years old and I love t-shirts…just hope it doesn’t grab on the wrong spots.
The promo for 2 free tees didn’t work
Your products are good and your people…
Your products are good and your people are helpful
Impressive ad
Impressive ad. Not happy with the $40 membership and shipping costs. Will see if the shirts are worth it.
I opted out of the membership … will see if this really makes a difference on future purchases
Trustpilot is the best for reviews
The return policy to horrible
The return policy to horrible, not refund to your card, only a gift card you must spend with them. It took me 2 years after my first purchase to find Jeans I liked enough to actually use the gift card credit. The T-shtrt material is thin and cheap. If you return items, they make you pay a return fee. The denim Jeans are decent once you find a fit that works for you.
Your website is very difficult to…
Your website is very difficult to navigate. You could have your sizes laid out better. They said I was ordering 30 x 32 and I didn’t know if the 30 was the inseam or the way so I just went 3232 hopefully that’ll work it says 30% discount but nothing happened and I get bombarded by emails from you guys in recent months and there was no discount. That was disappointing, but I did order one pair of pants we’ll see how it goes.
Relatively simple
Great customer service
Great customer service! this was my first purchase and I love the product
I'm a repeat customer of Mott & Bow and…
I'm a repeat customer of Mott & Bow and the buying experience is at the top. Easy to navigate, the Driggs tees hold up nicely (except when you drop food all over them like I regularly do, which precipitated the need to buy more) and the pricing on the bundles is spot on, at least more me.
I got exactly what I was looking for
I got exactly what I was looking for. The site made it easy and I love your clothing.
The monthly membership of $40 was snuck…
The monthly membership of $40 was snuck in and in the fine print. Only after buying, I saw it. I did not want
It and now have to go to the trouble of cancelling it.
Shirts fit to size. Look and feel great
Easy to order. Third order. The shirts fit to size and feel great.
Wash in cold water. Gentle cycle
I am underwhelmed by the t-shirts
I am underwhelmed by the t-shirts. They have a great cut but they pilled immediately.
Hoping this will be a good wearing t-shirt -
I would have liked to give you 5 star rating on your website and ease of navigation, but I can't since the discount will not be applied until the next order. I only purchased the 3 pack of women's t-shirts and with the addition of shipping & handling, these were a little more expensive than I had initially expected. I hope they live up to my expectations, as I have tried many, many t-shirts and wear them almost everyday. There are few brands that fit bustier women and hold up in the wash. I will let you know how they hold up after several washes.
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