ACityDiscount Reviews 

5,126
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that their orders arrive promptly, securely packaged, and completely free of any damage. Many buyers also emphasize the exceptional ease of ordering, combined with smooth tracking processes that keep them fully informed throughout shipment. Consumers are continually satisfied with the outstanding quality products available across a broad selection, all offered at very fair and reasonable prices. Furthermore, people consistently appreciate the friendly, attentive, and highly knowledgeable staff members who provide dedicated customer support during every single step of the transaction.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting fair prices and great value... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as friendly, knowledgeable,... See more

Customer service

Consumers find customer service to be positive, highlighting friendly, knowledgeable, and courteous... See more

Price

Clients share positive opinions on price, consistently highlighting fair costs, competitive rates, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Each visit is smooth. The sales team is knowledgeable and helpful. This was my first experience having items delivered. I rate the delivery a 10 out of 10!!! The gentleman called me and confirmed ever... See more

Rated 5 out of 5 stars

good product, fair price, low shipping cost. Received the items quickly. Competitor shipping cost was over twice as much.

Rated 5 out of 5 stars

Mike W. was a genuine Ambassador for ACityDiscount. He has product knowledge, warehouse familiarity, and a willingness to help that made our experience fruitful. The gentleman at the loading d... See more


Company details

  1. Kitchen Supply Store
  2. also in
  3. Electrical Appliance Wholesaler
  4. Electronics Store
  5. Furniture Store
  6. Grill Store
  7. Plumber
  8. Wholesaler Household Appliances

Written by the company

ACityDiscount has been a leading retailer of new and used restaurant equipment and smallwares for over 50 years. ACityDiscount also carries residential kitchen equipment for the at home chef. ACityDiscount has been helping restaurants by supplying the best in class commercial equipment, furniture, kitchen tools and more.

ACityDiscount Details

Written by the company

Shipping Choices to Fit Your Needs

Choose from options including liftgate and residential delivery.

Choose from options including liftgate and residential delivery.
Make sure your item can get to your business with the correct type of delivery vehicle. Save time, hassle, and money by making these arrangements during checkout. We've made it as easy as clicking your mouse.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(5,126)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service and delivery was impeccable.

What made our experience great was Jose. He gave excellent customer service. Ask for Jose when you order. He stuck with us every step of the way. Delivery was great too with Rico and Gary. They were very professional and knew how to get the large pieces of equipment through that small door with ease.

October 28, 2026
Rated 5 out of 5 stars

Each visit is smooth

Each visit is smooth. The sales team is knowledgeable and helpful. This was my first experience having items delivered. I rate the delivery a 10 out of 10!!! The gentleman called me and confirmed everything and showed up when he said that he would. My coolers were brought in without damage to the coolers themselves or my building! I’ll definitely consider first when making a major purchase for my restaurant

October 24, 2026
Rated 5 out of 5 stars

Helpful Staff

The staff was very helpful and able to get replacement equipment to me quickly so my kitchen operation wouldn't be overly affected by equipment being down.

September 22, 2026
Rated 5 out of 5 stars

No drama

No drama! Fair prices, great products, very fast delivery, with clear freight acceptance instructions.
A great experience overall.

September 13, 2026
Rated 5 out of 5 stars

First time shopping at ACity Discount

First time shopping at ACity Discount Stores. Very impressed with how we'll the space was laid out. Very clean and well lit. We had amazing help from Brian!! He went out of his way to search for the bubble waffle machines I wanted. We WILL definitely return!!

August 26, 2026

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