ACityDiscount Reviews 

5,142
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff for providing amazing customer service, ensuring pleasant and productive interactions. People appreciate the professional assistance received, whether in-store or over the phone, which makes it easy to find and select the correct products for their specific needs. Consumers frequently highlight the fast and reliable delivery service, with many items arriving promptly and well-packaged, often ahead of schedule. The products themselves are consistently described as high quality and exactly as expected, offering great value. Overall, people find the company provides an excellent and efficient experience from ordering to final delivery.

What people talk about most

Product

Users describe positive interactions with product, highlighting great service and product options, with many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely shipping.... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, courteous, and... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers expressing gratitude for... See more

Service

Customers consistently note positive experiences with service, highlighting great product options and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was helped with my questions and concerns by Summer, who was working the front desk. I encountered very knowledgeable staff members throughout the store that helped me decided on an item that I need... See more

Rated 5 out of 5 stars

The customer service was amazing. I had a few questions about some of the items I was looking for and customer service helped me with all the questions. They are very helpful and polite. I would recom... See more

Rated 5 out of 5 stars

The care they took to make sure I had the right equipment and the right pump made all the difference in the world. They delivery was next day (over 500 miles away) and everything was on point. Pump i... See more

Rated 5 out of 5 stars

Easy to find the items I was looking for in the store. Friendly and welcoming staff when I entered the building and very helpful when I was checking out. They also told me about several upcoming event... See more


Company details

  1. #1 of 42 best companies in Kitchen Supply Store
  2. #1 of 4 best companies in Electrical Appliance Wholesaler
  3. #5 of 112 best companies in Electronics Store
  4. #2 of 172 best companies in Furniture Store
  5. #1 of 7 best companies in Grill Store
  6. #1 of 10 best companies in Plumber
  7. #1 of 3 best companies in Wholesaler Household Appliances

Written by the company

ACityDiscount has been a leading retailer of new and used restaurant equipment and smallwares for over 50 years. ACityDiscount also carries residential kitchen equipment for the at home chef. ACityDiscount has been helping restaurants by supplying the best in class commercial equipment, furniture, kitchen tools and more.

ACityDiscount Details

Written by the company

Shipping Choices to Fit Your Needs

Choose from options including liftgate and residential delivery.

Choose from options including liftgate and residential delivery.
Make sure your item can get to your business with the correct type of delivery vehicle. Save time, hassle, and money by making these arrangements during checkout. We've made it as easy as clicking your mouse.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(5,142)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Open to the public

Good selection of food prep and bar accessories. You do not have to be affiliated with a restaurant to shop.

July 9, 2026
Rated 4 out of 5 stars

Pending Rating

There is an outstanding issue regarding the delivery. 3 of the bowls were broken upon arrival, unclear if the damage was pre or mid delivery. Sent an email to support, waiting for a response.

July 6, 2026
Rated 5 out of 5 stars

Large Commercial Fridge!

We were trying to replace a three bay fridge in our facility, and we also needed delivery into the building. I had looked on online to several commercial stores and distributors, and after calling appliance service tech was given the contact for A City.

Their price was competitive and they offered delivery for 1/3 of the price of 2 other companies. Everyone from the person on the phone to the delivery guys were great. Everyone communicated well and kept me in the loop. Next time we need another appliance for our kitchen we will visit them first.

Thanks guys.

June 22, 2026

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