ACityDiscount Reviews 

5,134
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff for providing amazing customer service, ensuring pleasant and productive interactions. People appreciate the professional assistance received, whether in-store or over the phone, which makes it easy to find and select the correct products for their specific needs. Consumers frequently highlight the fast and reliable delivery service, with many items arriving promptly and well-packaged, often ahead of schedule. The products themselves are consistently described as high quality and exactly as expected, offering great value. Overall, people find the company provides an excellent and efficient experience from ordering to final delivery.

What people talk about most

Product

Users describe positive interactions with product, highlighting great service and product options, with many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely shipping.... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, courteous, and... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers expressing gratitude for... See more

Service

Customers consistently note positive experiences with service, highlighting great product options and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was helped with my questions and concerns by Summer, who was working the front desk. I encountered very knowledgeable staff members throughout the store that helped me decided on an item that I need... See more

Rated 5 out of 5 stars

The customer service was amazing. I had a few questions about some of the items I was looking for and customer service helped me with all the questions. They are very helpful and polite. I would recom... See more

Rated 5 out of 5 stars

The care they took to make sure I had the right equipment and the right pump made all the difference in the world. They delivery was next day (over 500 miles away) and everything was on point. Pump i... See more

Rated 5 out of 5 stars

Easy to find the items I was looking for in the store. Friendly and welcoming staff when I entered the building and very helpful when I was checking out. They also told me about several upcoming event... See more


Company details

  1. #1 of 42 best companies in Kitchen Supply Store
  2. #1 of 4 best companies in Electrical Appliance Wholesaler
  3. #5 of 112 best companies in Electronics Store
  4. #2 of 173 best companies in Furniture Store
  5. #1 of 7 best companies in Grill Store
  6. #1 of 10 best companies in Plumber
  7. #1 of 3 best companies in Wholesaler Household Appliances

Written by the company

ACityDiscount has been a leading retailer of new and used restaurant equipment and smallwares for over 50 years. ACityDiscount also carries residential kitchen equipment for the at home chef. ACityDiscount has been helping restaurants by supplying the best in class commercial equipment, furniture, kitchen tools and more.

ACityDiscount Details

Written by the company

Shipping Choices to Fit Your Needs

Choose from options including liftgate and residential delivery.

Choose from options including liftgate and residential delivery.
Make sure your item can get to your business with the correct type of delivery vehicle. Save time, hassle, and money by making these arrangements during checkout. We've made it as easy as clicking your mouse.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,134)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

The gentleman who assisted me over the phone was friendly and professional and was accurate with the responses to my questions. He arranged to have my item sent the next day. I received my mixer as promised and packaging was well protected for shipping.

June 14, 2026
Rated 5 out of 5 stars

ACityDiscount for the WIN!

Mike W. was a genuine Ambassador for ACityDiscount. He has product knowledge, warehouse familiarity, and a willingness to help that made our experience fruitful.

The gentleman at the loading dock was delightful and helped to load out our purchases.

Great products, great value.

June 11, 2026
Rated 5 out of 5 stars

The company is very helpful when it…

The company is very helpful when it comes to customer service. They have fast shipping as well. I found out about them from a chef and love the selection of restaurant products especially the pre owned equipment.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

You guys are great

You guys are great. I appreciate the help.

A couple little things:

-You got my name wrong
-You got my company wrong
-You kind of implied that I was a scammer because I was a first time customer.
-You sent me the wrong email address to send my ID to
-Basically I needed some help and got met with a lot of hurdles…

But in the end, I got my stuff, the price was fine, and you all seem very nice.

Will shop again when I need something.

Jake “Boatright” Copty

June 1, 2026
Rated 5 out of 5 stars

What stood out most was the outstanding…

What stood out most was the outstanding customer support. Every question I had was answered quickly and professionally. It's refreshing to work with a company that truly cares about helping customers make informed decisions. Great products and even better service.

June 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look