TadiBrothers Reviews 

3,648
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 608 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive product knowledge, often appreciating their friendly attitude, patience, and ability to guide them to the best solutions. Many people highlight the exceptional customer service, noting quick answers, effective problem-solving, and a personalized approach that makes interactions pleasant and productive. Consumers are very satisfied with the high quality and well-engineered design of the products, often noting their robust construction and ease of installation. The company's service is consistently described as excellent, with many appreciating the smooth purchase process, efficient order handling, and overall dedication to ensuring customer satisfaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Product

Customers had positive experiences with product, often highlighting the high quality and good design of items... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of staff.... See more

Order

Customers consistently note positive experiences with order placement and assistance, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hiring quality tech support such as Sherwin goes a long way in today's tech driven economy. I purchased multiple 360 wired camera systems with the back up sensor kits. The warranty provided as well... See more

Rated 5 out of 5 stars

Jeffery was professional and helpful. His friendly attitude and pleasant demeanor was refreshing. He really seemed to know all about his products. We would shop here again.

Rated 5 out of 5 stars

I had some difficulty with my installer. Lost packaging and mounting screws. I called Tadi Bros and talked to a rep named Paul. She was extremely helpful and understanding and addressed all my needs.... See more

Rated 5 out of 5 stars

Made one call, spoke with Paul told her the problem, sent her a picture of what l received, called me back within 24 hrs said parts were on the way with expedited two day shipping. Also when they loo... See more


Company details

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About TadiBrothers

Written by the company

TadiBrothers | We Back You Up

For over 20 years, TadiBrothers has been keeping drivers, fleets, and families safe with technology you can trust and support you can count on. Whether it’s a single RV or thousands of fleet vehicles, our mission is simple: We Back You Up.

Why TadiBrothers
✅ 20+ years in the fleet safety game
✅ Trusted by FedEx, Penske, and major utility & construction fleets
✅ Rugged, IP69K-rated gear built for tough conditions
✅ U.S.-based tech support with real engineers on the line
✅ Systems that grow with you—future-proof and flexible
✅ Straightforward pricing—no surprises, no gimmicks

What We Do
🚚 Fleet Safety Solutions – Scalable backup camera and visibility systems for every vehicle type
🚙 Consumer Products – Reliable backup cameras and accessories for RVs, cars, trailers, and more
🤝 Customer Support That Cares – Easy-to-follow guides, install videos, and live help 7 days a week

Our Promise
Everything ships direct from our California warehouses—no drop-shipping, no middlemen. If there’s ever an issue, you call us, and we make it right. With a 30-day money-back guarantee and solid warranties, you can buy with confidence knowing we stand behind every system.

📍 Proudly based in Southern California, serving drivers and fleets across the globe.
📞 Always here when you need us: 866-966-5550

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(3,648)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Missing items

Received my order but two items were not included. Contacted customer service but it took a while for them to respond. Not impressed with the handling of the issue.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had a failure of a camera on my…

I had a failure of a camera on my system for my RV. I contacted your company for replacement camera and talked with Rose she was very helpful and was able to identify the system and the camera that I needed. Because of employees like her it keeps me coming back to your company. Thank you Rose for your fine work and helping me resolve my situation.

July 21, 2026
Rated 5 out of 5 stars

Jeff did an excellent job

Jeff did an excellent job. He helped me confirm parts and pieces were compatible with my project. Jeff put my order in queue because I had to reach out to another manufacturer to check compatibility. Jeff called me back just to check on my order. This guy understands customer service. 5 stars

July 13, 2026
Rated 5 out of 5 stars

Stands above the competition!

Both Sherwin and John were extremely helpful, not to mention extremely patient, taking the time to answer all of my questions!

You continue to have top of the line products and while you tend to be higher in cost with other manufacturers t is my perception that the overall quality is better! Additionally I was surprised to be offered a trade in program.

July 10, 2026
Rated 5 out of 5 stars

Belle very knowledgeable

Belle was very knowledgeable and was able to fix my problem quickly.
She was able to send me another email, and checked that my email was correct. She was articulate and easy to understand.
Great customer service experience!

July 10, 2026
Rated 5 out of 5 stars

Very good tech support, I spoke with a gentleman named Sherwin on several occasions. Sherwin provided exceptional tech support, prompt to reply, knowledgeable and provided good instructions.

Hiring quality tech support such as Sherwin goes a long way in today's tech driven economy.
I purchased multiple 360 wired camera systems with the back up sensor kits. The warranty provided as well as the return policy was thedeciding factor for this purchase.
The equipment is high quality and designed very well. Tech support is top notch.

July 8, 2026
Rated 5 out of 5 stars

After replacing a camera three times as…

After replacing a camera three times as result of lens deterioration due to the Florida sun, I decided to replace my backup system with a Tadi Brothers 36912. This system has 1080 resolution and a camera with glass lens not plastic. What I discovered was a product well engineered and built with forethought supporting easy installation. Thank you for your dedication, which is obvious.

July 7, 2026
Rated 5 out of 5 stars

Thought I'd get a bot, instead got the best!

I clicked the chat to talk to Rose, who I thought was going to be a bot and I would not get my answers, but it was quite the opposite. Rose was a real and very patient person who talked me through all of my options as I went back-and-forth through different configurations for improving the viewing safety from my class c rv. She immediately knew what to suggest each time I had a question about many different systems. She was patiently on the call with me for about an hour, because I'm such a slow and methodical purchaser, but she hung in there with me the whole time and had a clear, cheerful, and pleasant voice too. Thank you, Rose!

July 7, 2026

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