Bloom Audio Reviews 2,795

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional service, highlighting prompt response times, careful packaging, and quick delivery. Consumers appreciate the ease of ordering and the helpfulness of the staff, who are knowledgeable and quick to answer questions. Many reviewers mention the personal touches, such as handwritten notes and small treats included in the packages, which create a positive and memorable experience. People also value the company's product recommendations and willingness to assist with any issues that may arise. The company's commitment to customer satisfaction is evident in their responsiveness, their willingness to cover expenses for repairs, and their dedication to finding the perfect audio solutions for their clients. Reviewers trust the company for its inventory, pricing, and service, making it their first choice for audio purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

Always an outstanding experience. I’ve ordered ear tips, dac amps, leather covers, cases and TWS earbuds all from Bloom Audio. I have zero problems to report and no complaints. Spot on every time.

Rated 5 out of 5 stars
Verified

Every time I go to Bloom Audio for either a purchase or an inquiry, anyone on the staff either handles the transaction smoothly and efficiently or has an answer for me quickly. I gather a lot of frust... See more

Rated 5 out of 5 stars
Verified

Excellent experience! Proof of purchase sent immediately! Fast shipping! Tracking provided! Please make sure checkout is secure. No lock in the address bar when checking out.

Rated 5 out of 5 stars

The CD player I purchased wasn’t actually available due to some mixup with their computer inventory system, but they reached out offered an exchange and discount towards another purchase. The fact t... See more

Rated 5 out of 5 stars
Verified

Very helpful. It’s awesome how easy it is to chat with the experts there. Just fire up the chat during hours and away you go! They were also very accommodating with an exchange, couldn’t have... See more

Rated 5 out of 5 stars

Excellent service!! This is the second time I purchase from Bloom Audio and both experiences couldn’t have been better. Very helpful and knowledgeable staff, extremely fast delivery, and everything... See more

Rated 5 out of 5 stars
Verified

Purchasing from Bloom Audio was great! They were quick to fulfill my order and even included a nice hand written personalized thank you note in the package. Will definitely buy from them again and a... See more

Rated 5 out of 5 stars

The purchase was easy and quick. I received a purchase confirmation quickly and the item was shipped quickly as well. I had an order for this item (FIIO M21) through another online dealer as it w... See more

Rated 5 out of 5 stars
Verified

firstly the product is excellent - so well built. I have yet to connect it but I feel it's going to meet or exceed my expectations. Secondly, I am a fan for life...of your company! The personal note... See more

Rated 5 out of 5 stars
Verified

Your customer service rep, Marty, was very informative & helpful. Your quick shipping was outstanding and the added personal touch by Steven who packed the order was appreciated. Thanks for your care... See more

Rated 5 out of 5 stars
Verified

First, I met a great group of guys at one of the audio shows, I believed them to be fair and honest. I was hoping also to get not just a fair price but the best, lowest price on any purchase. After al... See more

Rated 5 out of 5 stars
Verified

Besides offering wonderful gear,Bloom offered free shipping.That my friends is a Big Deal when you live on the Big Island,Hawaii ! And a company with the HIGHEST MORALS as their guide? The experienc... See more

Rated 4 out of 5 stars
Verified

Would have appreciated a bigger discount than a mere 5%. Cannot really evaluate my purchase yet as I haven't logged enough listening time.

Rated 5 out of 5 stars
Verified

My first order from Bloom was a small item, but the service was superb. I can only assume that were my order for a bigger-ticket item, the service would have been equally spectacular - or better.... See more

Rated 5 out of 5 stars

Easy ordering, prompt shipping, well packaged and excellent condition. Will continue to come to Bloom as my goto for high end audio. Love the Eversolo and love my empire ears raven (prior purcha... See more

Rated 5 out of 5 stars

I had a great experience. Customer support at Bloom is top-notch; they answer all the questions, and they do it immediately. In addition, the shipping and delivery were fast, which I greatly appreciat... See more

Rated 5 out of 5 stars
Verified

Bloom Audio has been nothing but the best to deal with. I had an issue with my IEM's that I purchased through Bloom, and they were responsive, and got the issue fixed as fast as possible. They covered... See more

Rated 5 out of 5 stars

Great service coming from Bloom Audio. Truly impressed with their response time and care of packaging, even with eartips. The Eletech Baroque Stage eartips are an excellent fit for my ears. Blocks... See more

Rated 5 out of 5 stars

I made a few purchases from this retailer, and every time the efficiency has been excellent. On a couple of occasions when I needed to speak with someone, there was someone to speak with. As a result,... See more

Rated 5 out of 5 stars
Verified

So happy I found Bloom Audio. Great product lines, expert service and quick response to inquiries. Their product recommendations are always spot on. And if they do not carry an item, they always ref... See more

Rated 5 out of 5 stars

Great customer service and timely updates for the order status. Receives an item that required international origin for distribution and the shop was great about keeping me in the loop about expected... See more

Rated 5 out of 5 stars
Verified

Hi! First of all let me just take a second to appreciate your wonderful customer service. I reached out with an inquiry and I was really well taken care of. I purchased Monarch MKIV with shipping to P... See more

Rated 5 out of 5 stars
Verified

I needed help in choosing the right products for me. Had a very helpful (and very responsive) dialog that ended with recommendations that turned out to be perfect. Highly recommended!

Rated 5 out of 5 stars
Verified

This is my third purchase from you guys. Always great. I wish you had Shanling products because I want to buy them through you instead of other distributors.

Rated 5 out of 5 stars

Had a challenging time with taxes/tarrif being a buyer from UK, Bloom really helpful. The noble rex 5 arrived well packaged and all seems good, sounds superb. Many thanks Bloom!

Rated 5 out of 5 stars
Verified

My first experience with Bloom is all astoundingly positive. I was dead-set on trying the Prestige LTD, the graphs and most of the feedback online had me convinced I would love it. I asked Blo... See more

Rated 5 out of 5 stars
Verified

It was a pleasure doing business with Bloom Audio. Customer service is superb. They quickly respond to any of my questions. Always my first choice when looking for hifi.

Rated 5 out of 5 stars

Had small issue with setup. The team got back to me immediately to take care of the issue. Very responsive and assured me if any further issues come up to contact them.

Rated 5 out of 5 stars

I appreciate the small business touches, personal notes and small bag of candy. Makes me really feel like people are attending to me and my order. It was also fantastic to get a great open box deal.

Rated 5 out of 5 stars

One of the best audio equipment stores I have done business with, great customer service, great products and the treats are not bad either!!

Rated 5 out of 5 stars
Verified

I bought a pair of FatFreq Deuces with Entec Baroque tips from Bloom and wanted to use them portably with my Pixel 8 without a bulky DAC. Bloom had just the thing with the FiiO JIEZI B 4.4 to USB-C ba... See more

Rated 5 out of 5 stars
Verified

They reached out when the headphones I ordered were on backorder and would not be arriving when originally expected. They made everything right and I was grateful when my order finally showed up!

Rated 5 out of 5 stars
Verified

Great service as always. Shipping service was prompt and I received great communication throughout the process. I even received a follow up email on my purchase. Customer service here is truly amazing... See more

Rated 5 out of 5 stars
Verified

Order three Fifo jade dongle. And came in as I expected....padded safely and exceptional items

Rated 5 out of 5 stars
Verified

Great service overall!! Placing an order was extremely easy. Shipping was outstanding!!! Service after receipt of my order was excellent. Will purchase from Bloom again.

Rated 5 out of 5 stars

Though I order the titanium cover, it was not in stock and Bloom did not receive it in their next shipment. They emailed me asking if I wanted to wait for the color I ordered or they could ship me a b... See more

Rated 5 out of 5 stars
Verified

Awesome experience! Every question I had was answered promptly. I’ve ordered a few items now and they have all arrived fast. The pricing is fair and I can’t say enough about great customer service. I... See more

Rated 5 out of 5 stars
Verified

Bloom has been great and Caleb was awesome! He helped me choose the 64 Audio u12t's and they are spectacular! I also own the A&K x Odyssey IEMs and they are superb! Bloom is my go to for headphones an... See more

Rated 5 out of 5 stars
Verified

Bloom anudio are THE Best audio company I have had the pleasure of working with. It’s like I’ve made new friendships. I really have to say Thank you!! Steven, the Skittles are much appreciated :)).... See more

Rated 5 out of 5 stars
Verified

the open box offers on lots of ultra-popular items, like HBB Deuces i snatched. it tops many offerings, even beats ali considering local shipping and hassle free communications.

Rated 5 out of 5 stars
Verified

Great price, excellent packaging. The power supply is making a big sonic improvement. The company communicated well, packed very professionally and offered a very competitive price. Thank you.

Rated 5 out of 5 stars
Verified

No complaints. Everything was shipped out fast and safe. The Astell XIO IEMs are phenomenal. I can hear a gnat pass gas they are so detailed.

Rated 5 out of 5 stars

I received my product as advertised. It was fast and everything was in perfect condition. I am very happy with the service provided.

Rated 5 out of 5 stars
Verified

Item is great and as advertised. The thank you written on the receipt didn’t make the product better, but was a nice touch!

Rated 5 out of 5 stars
Verified

Excellent customer service, were super helpful after an issue with an item not being available.

Rated 5 out of 5 stars

Bloom Audio did an amazing job processing the order for my new EverSolo DMP-A6, ME, Gen 2 Streamer. The unit shipped from Bloom Audio to Seattle in 2 days. The unit was packaged very well. Th... See more

Rated 5 out of 5 stars

I bought Xenns Mangird Top Pro IEMS from Bloom Audio. One of the best customer service interactions that I have ever had. Extremely responsive to chats and emails. Gave me free overnight shipping beca... See more

Rated 5 out of 5 stars
Verified

They pay attention to every detail. I had requested that the product be delivered on Saturday if possible, and it was delivered on Saturday. Excellent service.

Rated 5 out of 5 stars

Bloom Audio ships faster than you can second-guess your purchase—often same-day, sometimes before your coffee cools. Packages arrive like little audio care kits: precise, prompt, and personal. In... See more

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Company details

  1. #1 of 10 best companies in Hi-fi shop
  2. #2 of 110 best companies in Electronics Store

Written by the company

Headphones and personal audio with pitch perfect service. Authorized dealer of the world's best audiophile brands.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

A sound that makes you want to listen to over and over again

I recently decided to try the products. The first thing I noticed was the clarity of the sound. All frequencies are balanced, there are no harsh squeaks or dull basses. This is really important for music of different genres: rock, electronic, acoustic - everything sounds rich and clear. I especially liked the way the basses are transmitted - powerful but not oppressive, felt but not muffled by the rest of the instruments. The assembly is also on the same level. The speakers/headphones (depending on the model) look stylish, the materials are high-quality, and they feel durable. It's a pleasure to use: the buttons and controls are in place, everything is intuitive, and the connection is simple. I connected both to the phone and to the laptop, there were no problems, the connection is stable.

October 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Best customer service

Bloom Audio has the best customer service, period! Upon receiving the package, it turned out to be empty. Customer service was extremely responsive and addressed the issue within two days. Their commitment to customer satisfaction is highly appreciated. Thank you!

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Excellent experience

Excellent experience! Proof of purchase sent immediately!
Fast shipping! Tracking provided!
Please make sure checkout is secure. No lock in the address bar when checking out.

October 18, 2025
Rated 5 out of 5 stars
Verified

First great guys offering a great price!

First, I met a great group of guys at one of the audio shows, I believed them to be fair and honest. I was hoping also to get not just a fair price but the best, lowest price on any purchase. After all, everyone wants a bargain. I saw a product that I listed for and believed that their price was fair, so I made the purchase.

October 17, 2025
Rated 5 out of 5 stars
Verified

Better than I ask for

Every time I go to Bloom Audio for either a purchase or an inquiry, anyone on the staff either handles the transaction smoothly and efficiently or has an answer for me quickly. I gather a lot of frustration and disappointment with customer service when I need it but at Bloom Audio I look forward to chatting with anyone even before I get to the website. I wish I could come by and visit the store, which is several hundred miles away, but each time I come into a chat, I feel connected to real people with a will to be helpful. I deeply wish most business worked this well.

October 17, 2025
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