Springbok Properties Reviews 

6,549
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and agents for their exceptional professionalism, friendly demeanor, and remarkably helpful guidance throughout complex property transactions. Buyers and sellers alike deeply appreciate the clear communication, noting that representatives are always ready to answer questions promptly and keep everyone thoroughly informed at every single stage of the process. Some people were dissatisfied with communication issues, mentioning frustratingly delayed replies, unanswered messages, and persistent difficulties in getting timely information when attempting to resolve important matters. Reviewers also noted instances where appointments were missed or staff members failed to follow through on initial promises made during negotiations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely professional,... See more

Service

Consumers find service to be positive, highlighting quick responses and professional agents who facilitate... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are consistently helpful,... See more

Response time

Users describe positive interactions with response time, frequently highlighting that consumers received... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth, straightforward, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All through the ups and downs of the sale of my house (which had unforseen obstacles) Abbey was there, helping at every step with her knowledge and also providing morale when needed. I couldn't fault... See more

Company replied

Rated 5 out of 5 stars

All aspects of the process so far has been extremely professionally and with a very friendly candour Joe my sales agent has worked extremely hard throughout without respite in a very challenging e... See more

Company replied

Rated 4 out of 5 stars

I sold my house with Springbok with the support from Bethan Wilkins as my conveyancing progressor. There were some delays but Bethan always kept me updated and made sure to chase things up so my sale... See more

Company replied

Rated 4 out of 5 stars

Callum from springbok was our progression Conveyancer. We found callum to be very professional, efficient and friendly. We were kept upto date every at every stage of the sale, and any q... See more

Company replied


Company details

  1. Property Investment

Written by the company

Springbok Properties mission is to provide an unparalleled fast sale service, obtaining the best possible price, whilst giving the best experience to sellers and buyers alike. With over 70 staff nationwide, we have experts specially trained in all aspects of a sale to guide you each step of the way and tailor make every transaction to meet your individual needs. Call us 24/7 on 0800 068 4015 Get a fee instant valuation here https://springbokproperties.co.uk/free-valuation


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(6,549)

1,354 reviews in the last 12 months

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Rated 5 out of 5 stars

Excelent experience with Springbok…

Excelent experience with Springbok properties, helpful and quick answers all this time..Very happy between are buying our property with them. Thank you Haiden for all the support and guide on the starting process of buying!

October 21, 2026
Unprompted review
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Reply from Springbok Properties

We really appreciate your feedback and are glad to know that we could provide the service you were looking for. Your kind words will be shared with the team as motivation. If you ever need further assistance, please don’t hesitate to get in touch.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

This is a great company specialising in minimal faff transactions …

This is a great company specialising in helping sellers find cash buyers that don't want anymore stressful issues. I'm dealing with Marc Silvestre as a buyer presently and he's "on the ball" with genuine care for what he does. My family are Landlords and we've dealt with SPRINGBOK a few times without issue.

October 21, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services

Rated 5 out of 5 stars

The company representative Matt Hurford…

The company representative Matt Hurford has been particularly helpful, supportive and efficient.
The property has not been the easiest to market with some problems but throughout the process Matt has given good advice and support.

October 1, 2026
Unprompted review
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Reply from Springbok Properties

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

Rated 5 out of 5 stars

Thanks Daniel

Having had no luck with a different estate agent. I decided to try Springbok. After a month my house sold thanks to the regular discussions with Daniel. From the moment I decided to go with springbok I had excellent communication and help in selling my late mother’s house. This company is highly recommended

October 20, 2026
Unprompted review
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Reply from Springbok Properties

We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Mason has been very efficient in…

Mason has been very efficient in handling the purchase in ST5 area. He was helpful and nothing seemed too much trouble. I am hoping the rest of the purchase runs as smoothly.

October 7, 2026
Unprompted review
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Reply from Springbok Properties

Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Haddon was so helpful I can now start a…

Haddon was so helpful I can now start a new life now sold.

October 20, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Haddon was very helpful in helping me

Haddon was very helpful in helping me. I can now start my new life.

October 20, 2026
Unprompted review
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Reply from Springbok Properties

We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else in the future, please don’t hesitate to contact us.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

So far so good!

So far, so good - no pressure, well organised , great comms and very reliable

October 20, 2026
Unprompted review
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Reply from Springbok Properties

We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs, don’t hesitate to contact us.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Developer, first time buying from springbok

First time purchasing a property using springbok, seen them around a lot, being a property developer...

Refreshing to see an estate agency that doesn't over value properties by 30% just to get business.
Realistically priced, fast moving towards completion... Perfect for sellers who need to move quickly.

Dan was nice and explained how the process runs quickly so we can get things wrapped up promptly.

If I was a distressed seller, who needs to sell and move quickly, I would definitely consider them.

October 20, 2026
Unprompted review
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Reply from Springbok Properties

We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

I have had a good experience & was able…

I have had a good experience & was able to secure a property sale having tried their best at all times.

October 20, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to reach out.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Positive buying experience

Another positive experience buying through Springbok. As investors we buy numerous properties and always a pleasure to deal with Springbok. Nadia is always helpful and efficient.

October 12, 2026
Unprompted review
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Reply from Springbok Properties

We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Working with Natalie from Springbok…

Working with Natalie from Springbok Properties was an absolute dream! From start to finish, she went above and beyond as my agent, providing unwavering support through every single step of buying the property I own now. Navigating a real estate transaction can be stressful, but Natalie’s guidance, patience, and constant communication made the entire process feel smooth and manageable. I always felt like a top priority to her. If you want an agent who is truly in your corner from day one, look no further than Natalie!

September 25, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us.
Warm regards, Springbok Customer Services

Rated 4 out of 5 stars

Matt GU35

Matt GU35
Once the agents started taking potential buyers round the house, Matt was very good at keeping me informed and consistently phoned on Fridays every week or two.
He has always been very pleasant on the phone and I found it easy to communicate with him.

October 19, 2026
Unprompted review
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Reply from Springbok Properties

We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need further assistance.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

So far the company have been very…

So far the company have been very helpful and professional. James description of the property was first class as was the photographs.Also Charles been very helpful in our experience.
Highly recommend the service so far

October 19, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to help.
Warm regards, Springbok Customer Services

Rated 4 out of 5 stars

Callum @ springbok

Callum from springbok was our progression Conveyancer.

We found callum to be very professional, efficient and friendly.

We were kept upto date every at every stage of the sale, and any questions or queries were answered quickly. The sale completed a day before my bridging loan was due to be paid back..

Great Overall experience from springbok, would highly recommend..

Thanks
Mark and Carmen, Darlington

October 19, 2026
Unprompted review
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Reply from Springbok Properties

We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything else we can help with, please don’t hesitate to reach out.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Hayden at Springboks helped us…

Hayden at Springboks helped us throughout the journey to purchase our property
Thank You
Hayden n Matt
Looking forward to in the future with another purchase ❤️

October 14, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further assistance, please feel free to get in touch.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

This is 2nd time dealing with Haden…

This is 2nd time dealing with Haden after 1st buyer pulled out last minute. We were potentially going to lose out on a property we had put an offer in on, luckily Haden was in the case and within 10 days we had 3 viewings and an offer. Accepted straight away and all is well with our onward purchase.

October 9, 2026
Unprompted review
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Reply from Springbok Properties

We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

Joe Yale dealt wuth us in utterly…

Joe Yale dealt wuth us in utterly professional capacity even though we were not his clients. He provided us with information, followed up on actions and kept us informed at each stage. An asset to Sprongbok.

October 18, 2026
Unprompted review
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Reply from Springbok Properties

Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

My agent Annie wood was was absolutely…

My agent Annie wood was was absolutely amazing standing by me when there was delays in the sale on my part she kept me updated and advised me what to do next.

September 18, 2026
Unprompted review
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Reply from Springbok Properties

We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. Please feel free to reach out if you need any further help.
Warm regards, Springbok Customer Services

Rated 5 out of 5 stars

The company is very responsive and…

The company is very responsive and always keeps you in the loop and are very informative everything explained in detail dealing with James as our negotiator would highly recommend

October 16, 2026
Unprompted review
Springbok Properties logo

Reply from Springbok Properties

Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out.
Warm regards, Springbok Customer Services

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