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We Buy Any Home Reviews 

1,376
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers had a great experience with this company. Customers frequently praise the supportive and professional staff who guide people smoothly through every step of the entire process with genuine care. Consumers consistently note that communication is quick, efficient, and very helpful, making interactions pleasant and reassuring. However, some customers also noted that final offers were significantly lower than initial valuations after property surveys were completed. People felt that unexpected price reductions made the property selling journey frustrating at times, requiring careful consideration of alternative options. A few reviewers also mentioned that transactions did not always conclude as quickly as originally anticipated due to various unforeseen complications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Service

Consumers find service to be positive, highlighting a smooth, fast, and professional process managed by... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers report satisfaction with a fair, quick sale... See more

Customer service

Customers had positive experiences with customer service, frequently praising polite and professional... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free process with clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first initial conversation with Chris the whole experience was so easy. My sale was on behalf of my elderly parents who had let the property fall into disrepair but although this was taken i... See more

Company replied

Rated 5 out of 5 stars

Taylor Oliver was absolutely fantastic from start to finish. He was kind and understanding and helped with the process all the way through, we couldn’t have asked for a better person to help us all th... See more

Company replied

Rated 5 out of 5 stars

Very good introduction and explanation of how WBAH works. Very precise, nothing vague and a very honest approach. This should suit me very well. Rhys was very helpful and knows how to listen as w... See more

Company replied

Rated 5 out of 5 stars

We Buy Any Home is a genuine cash buyer, and my experience with Tom Hardcastle was exceptional. Throughout the entire process, he kept everything transparent, answered every question clearly, and... See more

Company replied


Company details

  1. Property Investment
  2. also in
  3. Real Estate Appraiser

Written by the company

We Buy Any Home is the UK’s largest and most established cash house buyer, helping homeowners achieve fast, certain sales since 2010. Every review you’ll find here is from a genuine customer. No fakes, no filters, just honest feedback from people we’ve helped. With an unbeatable team of property experts, we take care of everything from start to finish, making us the most stress-free way to sell your home. If you’re comparing options, you’ll find our experience, transparency and reliability hard to match. We can buy any property, in any condition and complete in a time frame that suits you.

What makes us different?

Written by the company

We're a genuine cash buyer of properties
We have the funds available to purchase and complete on any property within as little as 7 days. We're completely flexible and can work to a timescale of your choosing.
We don't charge any fees
You have absolutely nothing to pay when using our service - we'll even cover your legal fees.
We're property experts
Our professional team have over 250 years' of experience working in property between them. We're also one of the founding members of the National Association of Property Buyers, and are members of The Property Ombudsman.

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(1,376)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

It should have been a fast sale but…

It should have been a fast sale but personal circumstances did not allow this to happen

Greg Pearson and the team were understanding, helpful and supportive throughout the whole process…. Frustrating for both parties but were pleasant and professional throughout it all

Communication via email was excellent and calls were returned usually the same day

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend selling your house through this company

I would not recommend selling your house through We Buy Any Home, it was a very very slow process and along the way they kept lowering the offer. I was wanting a quick sale and that was the reason for using them but when they eventually said they would buy my home for £70,000 when an estate agent valued it at £160,000 it was then I realised to cut ties with them. Be careful if you decide to use them.

September 7, 2026
Unprompted review
Rated 4 out of 5 stars

The representative Rhys is very good…

The representative Rhys is very good and so far have been fair but it’s early days,no doubt the company will try to re negotiate - let’s see , but so far so good.

October 28, 2026
Unprompted review
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Reply from We Buy Any Home

Thanks Stefan

Rated 5 out of 5 stars

This is a business and therefore their…

This is a business and therefore their main objective is to make money, like any business so be aware that you will receive a significantly lower offer for your house compared to its worth. However, once you accept that aspect, the individuals representing this company are genuinely OUTSTANDING. Transparent and honest throughout and go the extra mile to assist in any way and throughout the process.

Very quick process which can be governed by you to either be as quick as a few weeks or months depending on your needs. Professional throughout and friendly.

During my sale process, I spoke with Taylor, Tom and Chelsea, all of whom were extremely helpful and kept me fully informed throughout. They listened to my needs regarding my new home purchase and even assisted with communications regarding this matter, going above and beyond to ensure I secured an auction house purchase.

Separating the company intentions from the individuals, I would highly recommend these people as they are completely transparent, honest and caring individuals…. A real credit to the organisation.

I am extremely happy with the service and result I received from selling to we buy any home and believe that the individuals mentioned above should be recognised for their absolute brilliance.

October 26, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for your detailed and honest review. We're really pleased to hear you had such a positive experience with our team.

We always aim to be transparent about the trade-off between achieving full market value and the speed, certainty and convenience of a cash sale, so it's great to hear this was reflected in your experience.

It's particularly lovely to hear how Taylor, Tom and Chelsea went above and beyond to support you, not just with your sale but with your onward purchase too. We'll be sure to pass on your kind words and recognition.

Thank you again for choosing We Buy Any Home and for your recommendation. We wish you all the best in your new home!

Rated 1 out of 5 stars

Probably the worst cash house buying comlany

My retirement flat was valued at £82,000 by 3 local agents who are nationally known.
It was advertised by one. Not selling I dropped to 75K.

We buy any home offered 41K. HALF the original evaluation with a 2 week completion date and no fees or hassle.
They checked the flat through sending there own assessor.
Nice as pie at this point.
With poor health, I agreed not leaving this to my children to sell.

Everything was done by them to slow this sale down.
Wanting fourteen lots of ID showing recent address and my name for ownership.
My communication was met with 'didnt realise my tenant had moved out', I have all emails to prove they were told.
They and solicitors very slow to respond sometimes not at all.

After 5 weeks they said we will ring you back this afternoon to complete. NOTHING happened. Guess they thought this will keep me interested.

They wanted a management pack from me costing £360, all fees NOT incuded.
I have paid for my disabled tenant temporary accomodation before moving to her controlled retirement home, after believing WBAH time schedules.

From Sept. 4th written agreement promising estimated 18th Sept completion date. TOTAL LIES.
Over 6 weeks later October 20th they reneged on the deal. Stating

'Due to valuations and margins we work off we cannot offer the agreed 41K'.

In other words profits of probably 15 to 20K is not enough they want more.
After deliberate delays of over 6 weeks they now do the obvious last minute drop in price.

They offer an alternative investment company selling scheme a known extemely dodgy delayed alternative to there own dishonest, lying procedure.

I will get legal advice on the 27th Oct., if they have done wrong they I will proceed legally. If anyone else is contemplating using this company you will get the same treatment and harrassment.
The whole miserable crew are dishonest liars. These are the main operatives I cant mention but are mentioned in other reviews.

October 20, 2026
Unprompted review
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Reply from We Buy Any Home

We're sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly given your personal circumstances.

Our initial offers are subject to further checks, including surveys, valuations and legal due diligence. Unfortunately, there are occasions where these checks mean we are unable to proceed at the originally proposed price.

We appreciate that the delays and eventual withdrawal from the purchase have caused significant inconvenience, and we're sorry we weren't able to provide the outcome you had hoped for.

We take your concerns regarding communication and the handling of your sale seriously.

Rated 5 out of 5 stars

Taylor Oliver was really helpful

Taylor Oliver was really helpful during the stressful time we had moving house very understanding and so professional thank you

October 23, 2026
Unprompted review
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Reply from We Buy Any Home

Thanks James, will make sure to pass this on to Taylor

Rated 5 out of 5 stars

Good experience

The process was clear and We buy any home were transparent throughout the process how a cash buying company works.

October 23, 2026
Unprompted review
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Reply from We Buy Any Home

Thanks for the kind review

Rated 5 out of 5 stars

Trustworthy property buying company

Property buying companies have something of a mixed reputation, but I have been very impressed with We Buy Any Home. They were the only property buying company we approached willing to act a cash purchaser for a retirement leasehold property. They have been efficient, fair, communicative and responsive. I have had an excellent personal service from Tom Hardcastle who has been totally open and honest about the process. Inevitably you will be offered less than the market value as the company needs to make a profit, and this is an acceptable trade off for the service provided in taking the property off your hands. Ultimately the purchase did not go through because of totally unacceptable behaviour from the freeholder A****r to whom I would give a zero star review. Tom was extremely patient and did whatever he could to help, and I was left with the impression that this is a trustworthy company whom I would be very happy to recommend and do business with in the future.

October 22, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for taking the time to leave such a thoughtful review. We're pleased to hear that you found our approach honest, fair and transparent, and that Tom provided such excellent support throughout. It's disappointing that circumstances outside our control prevented the sale from progressing, but we're glad we could make the process a positive experience. We really appreciate your recommendation and would be more than happy to help you again in the future.

Rated 5 out of 5 stars

I have sold two properties now and…

I have sold two properties now and dealt with Greg who was helpful the whole way through. He always kept me up to date and made the whole process easy from start to finish and was up front and honest and helpful I would recommend this company and Greg to anyone wanting to sell their property.

October 19, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for your continued trust in We Buy Any Home! We're delighted to hear that Greg has made both of your property sales straightforward and kept you informed throughout. We really appreciate your kind words and recommendation, and we'll be sure to pass your feedback on to Greg and the team.

Rated 5 out of 5 stars

Very good introduction and explanation…

Very good introduction and explanation of how WBAH works.
Very precise, nothing vague and a very honest approach.
This should suit me very well.
Rhys was very helpful and knows how to listen as well as give advice and answers.
Fingers crossed as I proceed - looking good.

October 19, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for your lovely feedback! We're pleased to hear that Rhys has been so helpful and that you've found the process clear and straightforward so far. We really appreciate your kind words and look forward to supporting you through the next stages of your sale.

Rated 4 out of 5 stars

Leasehold flat sale

I had a positive experience dealing with We Buy Any Home. Jack, Aleks and Greg were all very friendly and helpful, with no pressure selling and a willingness to answer all my questions.
Once I signed the agreement, I was passed on to the next team. As I was selling a leasehold flat, I was concerned about potentially having to pay upfront for a management pack from my management company, which charges £500 + VAT. I was asked to liaise with the management company directly to obtain this, and I was worried about incurring costs before knowing whether the sale would proceed.
However, Greg called me the following day and was very honest in explaining that they would not be able to purchase my property for the initial amount quoted. I appreciated his honesty and was relieved that this came to light before the process had progressed too far or I had incurred any costs.
I was recommended their sister site, SOLD.co.uk, as an alternative, which I will look into.
Although I haven't been able to take the cash offer any further, I'm glad I explored the option. Everyone I spoke to was professional, friendly, transparent and honest, and I appreciate the way they handled the situation.
Thank you to the team for their help and communication throughout.

October 16, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for taking the time to share your experience. We're pleased to hear that Jack, Aleks and Greg were friendly, helpful and transparent throughout the process. While we're sorry we couldn't proceed with the initial offer, we're glad Greg was able to provide clarity at an early stage, before you incurred any additional costs. We really appreciate your understanding and kind words about the team, and wish you all the best with your property sale.

Rated 3 out of 5 stars

Good communications and very supportive…

Good communications and very supportive and patient with me through the delays that were caused through no fault of their own. Final offer quite alot lower even though houses in area still being advertised and selling for similar values to that of baseline for original offer. Provided me an offer of splitting any additional profit if house sells higher than that of final agreed value only to be told wasn't aware I had received this and it was only a promotional offer available for timeframe at original request even though it came with no information or T&C's advising that on the email.

October 7, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for your feedback and for recognising the communication and support provided by our team throughout the process.

We understand your disappointment with the final offer, particularly given your expectations based on local property values. Our offers take into account a range of factors beyond advertised market prices, including the costs and risks associated with purchasing and reselling a property.

We're also sorry to hear about the confusion surrounding the profit-sharing offer. We appreciate your comments regarding the lack of clarity around its terms and eligibility, and will take this feedback on board to help improve our communication going forward.

Rated 2 out of 5 stars

Just out of interest I tried this…

Just out of interest I tried this company as I'm just about to try selling a property. Current market value of property by local agents - £215k. Cash offer - £160k. It's a sign of the type of offer they'll likely make ie. knocking around 25% off market value. Take it or leave it. Me - I'll leave it thanks.
Good things - easy to make phone appointment and call was on time.

October 6, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for giving us a try and for your positive comments about our booking process and punctuality.

We're always upfront about the fact that our offers are below market value, as our service is designed for homeowners who prioritise speed, certainty and convenience over achieving the highest possible price. We understand that this isn't the right option for everyone, particularly those who have the time and flexibility to sell on the open market.

We appreciate you considering us and wish you all the best with your property sale.

Rated 5 out of 5 stars

Helpful, friendly and peace of mind

Helpful, friendly staff, straight forward process that left us able to sell our house despite the building work required to it. Without this it would have taken time and money we didnt have to make the sale. After a family loss, it saved us a lot of time and heartache, meaning we were free to look to the future.

September 28, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you for your kind review. We’re really pleased we could provide a straightforward solution and save you the additional time and cost of completing the building work. We’re glad we could make things a little easier during a difficult time, and wish you all the best for the future.

Rated 5 out of 5 stars

Amazing

Amazing. Thank you Alexandra for being so helpful

September 25, 2026
Unprompted review
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Reply from We Buy Any Home

Thank you Liz!

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