Quick DNA Reviews 

722
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

My DNA sample was delivered almost two months ago. I was told the analysis would take 2–3 days. I received no results, no real explanation, only endless automated copy-paste replies. They fir... See more

Rated 1 out of 5 stars

After several emails between ourselves and this company for not supplying results,they finally provided results which were vitally identical to one another. They however did not actually identify our... See more

Company replied

Rated 1 out of 5 stars

Never trust this company. We ordered a genetic ancestry test, but the company sent an incomplete kit. We obtained the necessary materials ourselves and sent the samples back. However, several months h... See more

Company replied

Rated 1 out of 5 stars

At best a scam, at worst a data farm. Received results very late after multiple requests by email and on the phone, on a simple one pager and send via email, unencrypted, unprotected !!! After I compl... See more

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1.2

Bad

TrustScore 1 out of 5

722 reviews

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Replied to 9% of negative reviews

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1.2

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(722)

126 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Sent the test back. No results. I have asked them to refund or re-do it, they make me wait with some BS reason. I email every 2 weeks to ask where it's at, they keep telling me to wait. Just don't waste your money.

EDIT after their answer : this has been going for 18 months!!!

September 10, 2025
Unprompted review
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Reply from Quick DNA

Hello, we are sorry that processing your case has taken longer than expected. However, we reject the term "scam" as well as the claim that we are trying to stall by citing false pretexts.

When a returned sample does not yield a usable result, additional checks may be necessary before a solution can be offered. We naturally wish to find a resolution suited to your situation.

We invite you to contact our customer service team at contact@quickdna.com, including your order reference number; this will allow us to check the exact status of your case and provide you with a concrete answer.

Rated 3 out of 5 stars

Very disappointed

Very disappointed . I received the DNA test results, but there were not my results. I received someone's results. I did the test in December 2025. I got the results in January. A real Scam, there were not my results. I kept on sending this company messages asking them to send me my real DNA results. They always replied with the same questions about my kit number. I don't know how many messages I sent to them, giving them all the information. We are now in August 2026. Up to now no real DNA results have been sent to me. A lot money spent for nothing. Hopeless

December 12, 2025
Unprompted review
Quick DNA logo

Reply from Quick DNA

Hello, we are sincerely sorry to read your feedback and fully understand your dissatisfaction with this situation. We take your report regarding the results received very seriously, as it is essential that each DNA result is associated with the correct kit and file. We also regret the delays and the repeated exchanges with our customer service department.

However, we would like to review your file to understand precisely what happened and to verify the status of your analysis. Our customer service team remains available to assist you, and we invite you to contact us by email, providing your order number and kit number, so that we can carry out the necessary checks and forward your request to the relevant department. We will do our best to provide you with a suitable response.

Rated 1 out of 5 stars

keep your hands away

keep your hands away from this webside, eventhough it is written you can return the test, I am still waiting for the form to get approved. I only get KI answers to my mails... Money just gone. This needs to get public

August 4, 2026
Unprompted review
Quick DNA logo

Reply from Quick DNA

Hello, we are sorry to read your review and sincerely regret the difficulties encountered. However, we would like to point out that our customer services are attentive and that requests are taken into account and processed. Regarding your return request, we invite you to contact us by e-mail, providing us with your order number and information relating to your request, so that we can precisely check your file and provide you with an appropriate response. We are available to support you and find a solution to your situation.

Rated 1 out of 5 stars

Scam, and auto reply.

ok, this is a scam.

Dit a parenty test 'allready emotional to undertake'. I keep on asking for the results untill 6 months after the dna swaps. Today, still no results. I signed a paper to get my money back. But the best they can do is giving me worthless credits on their website account.

I lost my 120 euro's i should have known better.

But i cant get it how people can profit of the misery of others? Do they really don't care?

August 3, 2026
Unprompted review
Quick DNA logo

Reply from Quick DNA

Hello, we are sincerely sorry to read your feedback and understand your disappointment with the delay. However, we would like to clarify that our customer service team is actively handling requests and remains attentive to our customers, and that these are not automated responses designed to ignore individual situations.

Regarding your paternity test and refund request, we would like to review your file carefully to understand what happened. Please contact us by email, providing your order number and kit number, so that we can locate your file and process your request with the relevant department. We sincerely regret this experience and hope to provide you with a suitable solution.

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Rated 1 out of 5 stars

Complete and utter scam

Complete and utter scam. I order a dog DNA kit and returned the sample over a year ago. All the follow up emails are the same pathetic response - checking. When asking for a refund, it is not permitted. Do not purchase anything from this website

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

QuickDNA surpassed my expectations

QuickDNA surpassed my expectations. the results of my DNA test were not only fast but also exceptionally detailedm This significantly contributed to improving my understanding of my genetic background. a big thank you to the whole team! have a good day.

May 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Wish there was an option for negative 5…

Wish there was an option for negative 5 stars I still have not received my dna testing kit nor have I been refunded my money honestly disgusting that they think this is something to joke about let alone take one's hard earned cash!!!!

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD! BIG SCAMMERS!
After many emails and after many months I finally received DNA results: a blank page! How can these scammers still be allowed to tricking everyone and making easy money?
They replied that they sent the results and that the problem was with my printer!
These people should go to jail for these kind of practises! SCAMMERS!!!

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

scammers

scammers, received the wrong test and was never compensated.
they promise a lot via email but dont do anything.
never order here!

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud. If I could give 0 stars I would.
I did actually receive a test set which I used and sent back but I never received any results and they don´t reply to emails.
Use another company for your DNA tests.

February 11, 2026
Unprompted review
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Rated 1 out of 5 stars

They are a confirmed FRAUD.

They are a confirmed FRAUD.

I ordered a paternity test (order #QDPT4903WP), and they completely failed to deliver the services they advertise. The return envelope that was supposed to be included was missing, they refused to issue a refund, and they wouldn’t even provide a simple prepaid label so I could send the samples back.

This company claims to be headquartered in the United States — which is false. The kit was shipped from the Czech Republic, and I was instructed to send my samples to Vietnam, to an address that appears to be linked not to a laboratory, but to bicycle shops and repair businesses.

I went as far as filing a complaint with the Department of Justice in Delaware, the state where they allegedly have their headquarters — and the response was telling.

They confirmed that the company has no presence there, making it impossible to pursue the matter through the appropriate legal channels.

Would you trust life-changing decisions to a company with this level of inconsistency and deception?

Don’t.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

It seems to be a scam to me..don't buy from this company

It seems to be a scam to me. I paid for a test, sent the samples, they received nearly 2 months ago now. I keep getting the same responses back but no results. They say a 72 hour turn around, ah but that's not once receives, that's once registed on their system. They received my sample on 29th January, still not registered on their system. Don't buy from this company it's probably a scam or at best certainly not efficient!

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

At best a scam, at worst a data farm

At best a scam, at worst a data farm. Received results very late after multiple requests by email and on the phone, on a simple one pager and send via email, unencrypted, unprotected !!! After I complained several time. The results did not look professional and let me doubt this was my test results to begin with. I have formulated a request for data deletion, has never been answered. They are slow, service client is a catastrophe and services are doubtful. Fishy, scamy, all the -y apply. Stay away from this and any DNA services not under EU jurisdiction.

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

I didn't receive a complete set

I didn't receive a complete set, had to send numerous messages, and finally got a response. I was supposed to receive a new return envelope, but it never arrived.
My request to cancel or exchange the product went unanswered. I actually bought this set for nothing. I never got to test it!

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

No Test, No Refund, Only LIES

Paid for a DNA test, but the service was never delivered. I never received any DNA results. The only thing sent was a test vial, with no analysis and no follow-up.

Since 15-11-2025 I have been trying to resolve this. After 34+ emails, the company repeatedly claims that:

new packages were sent (they were not), and
a refund form was emailed to me (it never arrived).

Email communication clearly works — they contact me without issue and even include graphical content — yet the alleged refund form is never actually received. Alternative delivery methods were refused, making the refund process impossible to complete in practice.

Bottom line: service not rendered, refund structurally blocked. Proceed with caution.

September 26, 2025
Unprompted review

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