PS of Sweden Reviews 

627
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wonderful products, mentioning that the gorgeous saddle pads, riding apparel, and durable equipment feature truly exceptional quality alongside a remarkably comfortable fit for their animals. Many people also highly appreciate the fast delivery services, smooth ordering process, and stylish designs that consistently look stunning at the local barn. However, some customers also noted frustrating issues regarding promotional wording ambiguities, sizing inconsistencies that run small, and unexpected delivery delays. Some reviewers experienced very poor customer service interactions, missing packages that never arrived, and duplicate card charges without timely resolution.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the wonderful quality, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense appreciation for the gorgeous, luxurious... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, as some consumers highlight fast shipping,... See more

Order

People report ambiguous experiences with order, as some reviewers enjoy fast delivery and great quality... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some consumers experience... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The socks are wonderful but the wording of the “ 3 for 2” offer was terrible. They did the old bait and switch. I thought I was fulfilling their requirements for this promotion and then got a single p... See more

Rated 3 out of 5 stars

I didn’t appreciate that I didn’t get free shipping to the US even do I exceeded the minimum for free shipping. When I reached out and questioned it, I was told I shouldn’t have used UPS. It was defin... See more

Rated 5 out of 5 stars

My experience with PS and especially the customer support is extraordinary. I have received by mistake the wrong size of my bridle headpiece, but unfortunately recognized this mistake too late. That’s... See more

Rated 5 out of 5 stars

Wonderful products - my black horse will look stunning in the pads! Fast delivery, easy ordering - no surprises at checkout or with delivery.

Company replied


Company details

  1. Horseback Riding Service
  2. also in
  3. Leather Cleaning Service
  4. Sportwear Manufacturer

Written by the company

PS of Sweden is the world leader in the design and production of anatomical bridles. We also offer a wide range of other innovative, unique products for riders and horses that are sold worldwide. Visit us at www.psofsweden.com


Contact info

3.6

Average

TrustScore 3.5 out of 5

627 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(627)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Women cloths

I used to like PS of Sweden, but nowadays their clothes shrink regardless of whether you follow the washing instructions; they just shift the blame, claiming you washed them too harshly! They completely dodge responsibility—especially with items containing merino wool—and the sizes run small, which they don't disclose. Someone who normally wears M–XL shouldn't have to go up to an even larger size. I’m done shopping there; if I could give them a minus-5 rating, I would.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable customer service

Normally I love PS of Sweden’s products, however this time it’s just been unacceptable.
I ordered leggings at the start of July, for them to never arrive. I immediately contacted customer service, and to this day there has been no resolution. I haven’t received a refund or a replacement package.

July 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I love your sales deals

I love your sales deals, I always find something I've been delaying to buy, to get it at a better price :D Finally, I got that white jump pad I decided on a while back. I like your sale selection very much!

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and service

I ordered a bridle where the parts did not stay in place. Making a complaint has been really slow and customer service has taken several days to respond to one message, which they themselves do not contact if you ask. The quality of the bridle was poor and the forehead band did not stay in place.

March 11, 2026
Unprompted review
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Rated 3 out of 5 stars

The socks are wonderful but the wording…

The socks are wonderful but the wording of the “ 3 for 2” offer was terrible. They did the old bait and switch. I thought I was fulfilling their requirements for this promotion and then got a single pair of socks, no invoice. (??) I contacted them and customer service quickly replied. “Oh no, you had to buy 3 pairs of socks at $39 each and the price of the 3rd would be removed at checkout.” No, I couldn’t use the $39 pair I just bought as part of the offer, I had to buy 3 more (!?) I did and now have more socks than I wanted and am out the over-price of the first pair. Nice socks but not worth $39/pair. The 3 for 2 is a good offer. How about you explain it better?

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could…

I would give zero stars if I could regarding customer service. They are useless and usually take 6-10 days to get back to you with useless info. I love psos saddle pads and so does my horse but I truly hate giving psos one red cent of my cash.

February 18, 2026
Unprompted review
Rated 4 out of 5 stars

The shipping took quite a couple of…

The shipping took quite a couple of days, but it was shipped from Sweden to Germany. Both ordered Pads look great, color and quality. Unfortunately the materials seems to be a little slippery, as it makes my saddle slip back what it usually doesn’t. Therefore only four stars.

January 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I bought the fleece rug in 135cm

I bought the fleece rug in 135cm, it’s too big but my mare is still growing so we will be able to utilize it over the next few years. The quality of this rug is impeccable. I will 100% be a repeat customer. You don’t find this type of quality in the USA.

January 24, 2026
Unprompted review
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Rated 4 out of 5 stars

Nice products

Nice products, good quality and good fitting.

I love your winter breeches! Good looking, warm and a great fit

Didn't like the so called traditional breeches at all, though. They were to thin to be called "traditional" and didn't look very well on (probably because of too thin fabric). More solid fabric, please!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Saddle Pad

Great new saddle pad, it was a showstopper at the barn I ride at. I received it fairly quickly also. It fit my horse well and I like that it doesn't show dirt as easily as other pads I have.

January 13, 2026
Unprompted review

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