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PartsCentre Reviews 

87,592
•
TrustScore 4.5 out of 5

4.7

Appliance Parts Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 5,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for its remarkable simplicity, making it very straightforward to search, find, and order the correct replacement parts for various household appliances. Consumers also appreciate the consistently prompt delivery times and the exceptionally secure packaging that ensures delicate items arrive safely without any damage. However, some customers also noted that they occasionally received incorrect items or replacement parts that ultimately did not fit their specific appliances properly. A few reviewers were additionally dissatisfied with the expensive pricing or unexpected delays associated with express shipping services.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are great quality, fit... See more

Delivery service

Customers had positive experiences with delivery service, highlighting prompt arrivals and secure packaging.... See more

Order

Reviewers highlight great satisfaction with the order process, describing the website as very straightforward... See more

Service

Clients share positive opinions on service, noting an overall efficient, speedy, and professional experience.... See more

Quality

Consumers find quality to be positive, consistently reporting that the items received are great and fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Followed the simple guide which made it very easy to identify the correct part (Dyson battery)and it arrived very speedily. It was clearly laid out the choice of genuine Dyson part or cheaper non bran... See more

Company replied

Rated 5 out of 5 stars

The delivery was made in a bag, one filter was damaged, replacement was dispatched next day. Very satisfied, things will go wrong its how they are resolved / rectified which matters. Parts Centre's re... See more

Company replied

Rated 5 out of 5 stars

The PartsCentre were fine, they supplied the part I required, they weren’t cheap, but boy!! Are they needy. I don’t normally write reviews especially for people who just provide the minimum service yo... See more

Company replied

Rated 5 out of 5 stars

Parts Centre were great. The website was super easy to navigate when finding the replacement part for my fridge. It arrived in good time and was super carefully packaged to prevent breakage. Couldn't... See more

Company replied

Company details

  1. Appliance Parts Supplier

Written by the company

PartsCentre provides home appliance spare parts & accessories for all the top brands. You can get high quality and low price parts for washing machines, dishwashers, vacuum cleaners, tumble dryers, cookers and more.

PartsCentre

Written by the company

Over 1 Million Spare Parts
PartsCentre is one of the leading suppliers of home appliance spare parts and accessories in Europe & North America, carrying over 7 million pounds worth of stock in our European & North American Fulfilment Centres, all which is available for Same Day Despatch and Next Day Delivery. We’ve been operating since 1961 and we’re experts in home appliance parts and with our knowledge, we will help you fix appliances around the home, rather than replacing them, while sparing a thought for your wallet and the planet. Our mission is to help you fix your appliances and to earn your trust through sustainable products, whilst offering excellent customer service, at affordable prices. We offer genuine spare parts from reputable manufacturers and also provide a range of high quality PartsCentre approved products at a fraction of the cost.

Price Match Promise

Lower Prices Guaranteed

Lower Prices Guaranteed
At PartsCentre we pride ourselves on checking prices daily. We are so confident that our prices for your appliance parts and accessories are the best in the UK, that we offer our customers a price promise. If you find the same product cheaper elsewhere on another UK website we will match that price (excluding Marketplaces & errors).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88K reviews

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4.7

All reviews

(87,592)

5,690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The right part was easy to find.

The right part was easy to find on the Partscentre website. Other websites that I looked at were not confident that their part was correct. Dispatch and delivery was quick via Royal Mail.
The part fitted perfectly and is working well.

August 27, 2026
Rated 5 out of 5 stars

Really reliable

Really amazing. I like that you can enter your make and model of the appliance for the part you are looking at, and it will tell you whether it’s compatible or not, and will provide compatible parts instead.

Really helped, shipping super quick, parts arrived in good condition, they fit amazingly! Had to replace the plastic parts on the fridge as duck tape was not doing it!

Would highly recommend!!

August 24, 2026

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