BuySpares.co.uk Reviews 

57,907
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,386 reviews, reviewers overwhelmingly had a great experience with this company. Consumers appreciate the intuitive website search, which makes finding hard-to-find appliance spares quick and straightforward. Buyers consistently praise the fast delivery times, noting that orders are carefully wrapped and arrive in excellent condition. Shoppers also highlight the competitive pricing, stating that replacement parts cost significantly less than alternatives while maintaining great quality. However, some customers also noted occasional issues with order accuracy, mentioning that incorrect items were sometimes sent or items failed to fit. A few reviewers experienced frustration when dealing with delivery delays or the process required to exchange wrong products.

What people talk about most

Product

Clients share positive opinions on product quality and availability, noting that items arrive quickly and fit... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast arrival times and... See more

Order

Consumers have mixed experiences with the ordering process, with many praising the swift delivery and simple... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with quick delivery and fair prices.... See more

Price

Users describe positive interactions with price, consistently finding items to be very reasonably priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good availability of Dyson hoover spares. Able to source replacement new brush head assembly at a good price. Prompt response and quick dispatch via Royal Mail. Very please, great service, many t... See more

Rated 5 out of 5 stars

I ordered a replacement brush head for my v10 cordless Dyson cleaner. It arrived quicker than expected. It was securely packaged. It is a genuine Dyson spare part and performs brilliantly. It was che... See more

Rated 5 out of 5 stars

Product exactly as described, delivered quickly and was a perfect fit. However, what stands out is their fantastic customer service. The first order arrived damaged, but the return process was ver... See more

Rated 5 out of 5 stars

Always good. Amazing selection of spares. The retaining ring I ordered for my Delonghi Dedica portafilter is much stronger than the one that came with my brand new machine. Brilliant 👍👏


Company details

  1. Battery Store
  2. Electronic Spare Parts and Components Store
  3. TV store

About BuySpares.co.uk

Written by the company

Get genuine spare parts & accessories at low prices guaranteed. The aim of Buyspares is to help people to repair their home appliances and save money in the process.

Buyspares have over 1 million customers and 1.5 million products with many available for next day delivery.

For 'how to' videos, articles and advice visit www.buyspares.co.uk.

Our live chat is available between 9am to 6pm Monday to Friday, 9am to 4pm Saturday, 11am-3pm Sunday or you can visit Contact Us for alternative options.

BuySpares.co.uk

Written by the company

Low Prices Guaranteed
A price promise ensures that you get great value for money from the spare part professionals.
Next Day UK Delivery
When you need it in a hurry you can take advantage of the fast next day delivery service.
Over 1 Million Customers
BuySpares aim to provide you with exceptional customer service and has a UK based call centre.
Over 1.5 Million Products
Get your spare part or accessory online today from the UK's largest supplier.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

58K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(57,907)

1,299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Although the product was not as I…

Although the product was not as I expected it to be and was not able to use the item, the service was good. The quality of the item was good. It would have been value for money if it had fitted my fridge.I did get a refund on it though.

August 20, 2026
Rated 5 out of 5 stars

Great Company,fast delivery and great price!

I purchased a Bifinett espresso machine from Lidl around 20 years ago and needed a replacement 2 cup portafilter pot(the little pot that inserts into the handle). After lots of searching I came across a Bifinett spares link and it brought me to this company! I thought the parts and spares of my machine would be obsolete now but I was pleased to find otherwise! I ordered the double espresso portafilter pot and it fitted perfectly! It’s actually listed as a De Longhi part which I think Bifinett is a part of in Germany. The part arrived very quickly via Royal Mail Tracked. I thoroughly recommend this company and will definitely use them again! 5 Stars!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Swept off my feet!

Very good availability of Dyson hoover spares. Able to source replacement new brush head assembly at a good price. Prompt response and quick dispatch via Royal Mail. Very please, great service, many thanks.

August 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look