OnBuy.com Reviews 

133,756
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 26,956 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently mention that purchases arrive very quickly, often well ahead of schedule, and offer truly amazing value for money. Consumers are really happy with the dependable quality of the products and find the entire ordering process exceptionally smooth and straightforward. However, some people mentioned experiencing frustrating issues such as receiving completely faulty items, missing essential parts, or dealing with significantly delayed deliveries. A small group of buyers also received incorrect products or faced difficult challenges when trying to get their replacement items sorted out properly.

What people talk about most

Product

Customers report deep satisfaction with their product purchases, frequently highlighting great prices and... See more

Delivery service

Consumers find delivery service to be positive and swift. Reviewers consistently highlight that items arrive... See more

Price

Customers consistently note positive experiences with price, highlighting amazing deals and great value... See more

Order

Users describe positive interactions with order, highlighting fast and prompt delivery times that often beat... See more

Quality

Clients share positive opinions on quality, consistently highlighting great value and items arriving in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought 2 high ticket items from OnBuy and both have been excellent experiences. Their prices are more competitive, and you need to check item spec very carefully as some products come from ov... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased 3 times through OnBuy each with different sellers. All 3 have been delivered in good time (two were within 48 hrs) and communications were great. Item pricing I found to be compe... See more

Company replied

Rated 5 out of 5 stars

This blood pressure monitor is well worth paying the price for because it has saved me over a £100 a month for blood pressure medication my needed so the vets told me but after doing the reading over... See more

Company replied

Rated 5 out of 5 stars

Onbuy .com I’ve ordered a watch just over a week ago it was a Michael Kors watch , I’m absolutely taken aback with the service and how quickly it was delivered, it was packaged up with lots of pad... See more

Company replied


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About OnBuy.com

Written by the company

display img
OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
Visit OnBuy Shop By Brand Shop Popular Help & FAQ Sell With OnBuy

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

134K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(133,756)

26,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On Buy delivers a reliable service.

OnBuy consistently delivers a reliable, hassle-free online shopping experience. From competitive pricing to a wide variety of everyday products, the platform makes finding what you need straightforward and convenient.
​Orders are processed smoothly, items arrive as described and on schedule, and the checkout process is seamless. Having a platform that provides dependable service time after time makes everyday purchasing completely stress-free. For anyone looking for a trusted online marketplaces, On Buy is a fantastic choice.

September 6, 2026
OnBuy.com logo

Reply from OnBuy.com

Ann Fudge
Thank you for your kind review. We’re delighted to hear you find OnBuy reliable, easy to use, and a stress-free way to shop. It’s great to know our smooth ordering and dependable service have made a positive difference.

Have a great day!
OnBuy Trustpilot Team

Rated 1 out of 5 stars

A scam

This is a scam, paid for item that never arrived. Unable to contact anyone - seller or delivery.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Okay

Okay. No problem.

August 20, 2026
OnBuy.com logo

Reply from OnBuy.com

LUCA GUERRESCHI
Thank you for your kind review. We’re glad everything was okay and that things were sorted smoothly.

Have a great day!
OnBuy Trustpilot Team

Rated 1 out of 5 stars

Dodgy website

You do receive something but it’s just not what you ordered and then they don’t respond

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I really love the product and fast…

I really love the product and fast delivery

September 6, 2026
OnBuy.com logo

Reply from OnBuy.com

David Lokanga Otepa
Thank you for your lovely feedback. We’re really pleased to hear you’re happy with the product and fast delivery.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Great very profesional

August 28, 2026
OnBuy.com logo

Reply from OnBuy.com

Florin Dorin
Thank you for your lovely feedback. We are glad to hear you had a great experience and found everything very professional. We really appreciate you taking the time to share this.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

My experience has been fine.

My experience has been fine.
Although I do not remember this very company.
But this is a good sign, isn't it?
I had bought from Stelton.de and this worked perfect.
Bur who is onbuy?!?

August 15, 2026
OnBuy.com logo

Reply from OnBuy.com

K. Hessel
Thank you for your lovely feedback. We are glad to hear your experience has been fine and that everything worked well for you.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

👍😂👍😂

User friendly, quick and very professional.

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

Anna Young
Thank you for your lovely feedback. We’re glad to hear you found the experience user friendly, quick and professional. We appreciate you choosing OnBuy.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Great 😃👍

OnBuy were excellent...this isn't the first time I've purchased from them. They kept me fully informed of where my order was from the moment of ordering. I'm impressed with the amount that's advertised and the availability of several payment options.

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

M Dixon
Thank you for your lovely feedback. We are glad to hear you felt well informed throughout your order and appreciated the range of products and payment options available. We look forward to welcoming you back again soon.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Totally satisfied.

Totally satisfied with the product and the delivery.

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

MRS AGNES MANDENGUE
Thank you for your lovely feedback. We're glad to hear you were happy with both the product and delivery.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Great products great service

Great products great service

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

Marie Rutherford
Thank you for your lovely feedback. We're glad you had a great experience with our products and service.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Always good

Always good - no more needs said!!

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

Wendy
Thank you for your lovely feedback. We’re delighted to hear everything was straightforward and that you’ve had a great experience with us.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Good products

September 2, 2026
OnBuy.com logo

Reply from OnBuy.com

Ken Halliday
Thank you for your kind feedback. We’re glad to hear you’re happy with the products and had a positive experience with OnBuy.

Have a great day!
OnBuy Trustpilot Team

Rated 4 out of 5 stars

Fast service good quality

Fast service good quality

September 2, 2026
OnBuy.com logo

Reply from OnBuy.com

Summer McGiven
Thank you for your lovely feedback. We are glad to hear you found the service fast and the quality good.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

On Buy always good

On buy has always given me good information on items & sellers who do not disappoint.

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

Susan Purnell
Thank you for your kind feedback. We are glad to hear you found the information helpful and that the sellers you chose have been reliable.

Have a great day!
OnBuy Trustpilot Team

Rated 5 out of 5 stars

Great valué product

Great valué product & súper quick delivery.

September 5, 2026
OnBuy.com logo

Reply from OnBuy.com

Duncan Raistrick
Thank you for your lovely feedback. We're really pleased to hear you were happy with the value and how quickly your order arrived.

Have a great day!
OnBuy Trustpilot Team

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