kaabousa.com Reviews 

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Very helpful and very nice equipment. If i didnt get a flagship i would be considering it now.

The initial communication with Kaabo Support was super quick. They were able to diagnose my problem, and the part that was needed was shipped with Lightening Fast Speed. I would highly recommend Kaabo Scooters as your go to!

Kaboo USA team is very easy to communicate and helpful. Thank you both Pam and Lewis for your time solving my concerns and issues I was having with the scooter.

Purchased two of the warrior x plus scooters and absolutely love them! Would highly recommend to any one in the market! Customer service has been great as well!

Pam, is very wonderful and provides the best customer service. Everything has been smooth since transitioning to Kaabo. I love you guys 😕🖤

Always amazing services! Led me to the correct conclusion ! Smooth and easy !

Quick, responsive and great advice on some replacement parts. Thank you Pam!

This is the best company to buy your electric scooter from, the prices are fair and the customer service is the best! I bought the mantis king GT and what a beast of a scooter. Kaabo for life!!!

Besides the shipping nightmare that FedEx had me waiting for three days, even after a support ticket with the shipper, they kept attempting delivery when I was at work in the OR after a prior no -attempt delivery because the driver was too busy that day to deliver.

The. I finally get the scooter, and it has a bent locking pin, and I cannot get the neck up. I reached out to the company and want to return it. I am so disappointed and have not even been able to ride it once. The locking pin is in pieces now, and the bolt is stuck in the neck.

After Kaabo reached out about the shipping difficulties, which eventually worded themselves out wiht FedEX making the deliery several days later. I talked with my harried FedEx guy and he was sweet and overwhelmed by the logistics of his route and numbers. It appears he is also being setup to fail by algorithms outside his control.

But Kaabo itself sent me a replacement locking bolt and I as able to replace it with ease to factory settings. They also provided me a small adjustment in price and threw in some swag as well which made me feel ok. But basically, I am now loving my new ride a lot. I find it superior to my prior Apollo 'air models in most ways

Here is to hoping for less issues in the future and many more rides to come.

The support is amazing! They helped me with a bent rotor replacement as it came slightly bent after shipping. They were very nice and helped me as fast as possible with getting a replacement part.

Great customer service to help solve an issue with my scooter and get me back on the road.

Great customer service

Quick and fast response to question that I had to my wolf king gt scooter.

Love the customer service they're so nice they're patients they explain everything to me step by step they were so kind to me and they answer every question that I have I really recommend this company thank you very much and God bless you everybody that makes these company possible

Had a issue with my front brake rotor and they sent me out a replacement free of charge. Wonderful support team at Kaabo. Thank you.

Broke my throttle and they got one out asap

I originally left a 1-star review regarding a warranty issue with a Kaabo scooter that I sold as an authorized dealer. The scooter had only about 70 miles when the BMS/battery failed, and initially there was a disagreement regarding warranty coverage because of when the scooter had originally been delivered to me as a dealer.

I believe it's only fair that when a company steps up and corrects a problem, the review should be updated to reflect that.

After my original review, Kaabo USA reached out and worked with me to resolve the situation. They ultimately supplied a complete replacement battery, approximately a $1,500 part, at no cost. We installed the replacement battery, and it completely corrected the issue with the scooter for the customer.

I appreciate that Kaabo took another look at the situation, listened to my concerns as an authorized dealer, and ultimately stood behind the product and helped me take care of my customer.

My original frustration was real, and I still believe warranty coverage for dealer inventory should be made very clear so both dealers and customers understand exactly when coverage begins. However, I also believe companies deserve credit when they make things right.

In this case, Kaabo did make it right.

They provided the replacement battery, the scooter is repaired, my customer is taken care of, and the issue has been resolved.

Because of the way Kaabo ultimately handled the situation, I am changing my original 1-star review to 5 stars.

Thank you to the Kaabo USA team for working with me and standing behind the product.

I had the pleasure of dealing with a member of your support team, although it took a couple months but steady commitment from her made the time waiting well worth it. She and her team gave me instructions to locate and diagnose the problem with my Wolf King GT. Although there was a mishap do to the warehouse shipping the wrong motor at first , she was quick in response and arranged a return shipment as well as setting up a priority in getting my motor shipped out once it was back in stock.
So today I was once again able to ride this beast .
Shout out to a fantastic support team member who took time, patience, and commitment to see i was taken care of.
Pam thank you again for everything you did for me.

Shayne

From the day I bought my scooter I had thought going with an American company would be the best way to go for an American and I definitely still stand by that even if you’re not American, this company still goes above and beyond they provide the best quality scooter out there. I know there are other top brands and I’m not trying to diss on them, but when it comes to extreme quality circumstances out in the wild, I fully back Kaabo USA. I was recently in an accident. I’ve had my scooter for three years and I never thought the day would come where I would hit a car or a car would hit me. A lady had pulled out without looking and I had almost pretty much no time to stop still slammed on the brakes and prepared for impact as my scooter went right into her car going about 30 mph which was the standard speed for the road. I was on I ended on the ground with a bunch of problems that I won’t explain but long story short the scooter had zero damages besides a light and horn broken. The scooter took a full impact into a car and hit the ground. There are no scuff marks that would feel rough where it hit the ground. I don’t know what type of metal it is. I did explain it, but it is so durable that it didn’t even leave anything but a smudge. It’s as smooth as the day that I got it, which is insane for the fact that it hit a car and hit the road for the first time in three years. This is when I realize the quality of the scooters that these people provide our top quality. I have ridden my scooter, many miles even wrote it up a mountain that would normally require a ski lift to get to the top, but there is an access path that off-road vehicles can take, and this scooter with the incline and power that it has, I was able to make it 85% of the way up this mountain, which is a huge accomplishment. I wish I could just put the picture of where I stopped at the top. It was amazing. I’ve done a lot of things with the scooter over the years off-road and on road. I know the limits to my scooter I know everything around it. I always complained about how heavy it was cause I always had to carry it up and down my stairs into my house. Now, I will never complain about the weight or the craftsmanship. Their company has gone above and beyond and did some extra stuff for me after the accident that they did not need to do but because they are a good company and care about their customers they ended up providing me help anyway anyways 1000% gratitude to everyone in their department on their team keep doing what you do.