HOVERFLY Reviews 

The Hobverfly T3 is advertised with a weight limit of 330. The true weight limit is 275. They are misleading and a fraud. To send it back they force you to pay $150.00 shipping feeto recieve the return sticker.

My wife bought one for me. I'm 320 pounds so i was to heavy for it according to the paperwork included.

This company is a Scam! Do not purchase from Hoverfly!

I didnt like that the seat had to be screwed on,and that the battery dosen't come out so I can charge it i have to bring the whole thing in the house to charges the scooter make these changes and it would be a great scooter also have the battery to last longer when these changes are made contact me so that I can try it out thank you I will ve willing to test it Shirley wilson 3613oakave Gwynnoak Maryland 21207 thank you

I received a part that was damaged out of the box. I was given a support email but no support phone number to call. I emailed the provided support email twice with no response. I am still waiting for a response so that I can get a replacement part. This is discouraging and frustrating to rely on an email support.

To sum up the scooter in one word...JUNK.

We have went through 2 so far. The first had a problem not two months after it was delivered. Then after replacing several parts, which I may add are not easy and their support videos to do so are outdated and a joke as far as being helpful.

Then they shipped us a new one but we had to pay return shipping. Now the new one is having similar issues and instead of refunding or doing something else they keep asking for longer support videos or whatever they can to drag it out....

DO not buy this product, the whole line is apparently junk and now we have a 600 dollar decoration. Poor support, sometimes non existent during Chinese holidays for weeks.

Very nice ride. Little hard in unlevel ground and wet grass.

Would be an excellent product, if only the battery was removable. Makes the folding mechanism useless, as it is only rarely possible (when the temperature is within the battery tolerance) to keep the scooter in a vehicle or space without climate control. If you don't mind keeping it in your house/apt. it's ok. But even then, you can't replace the battery as the compartment is sealed.

When I ordered through a certain website I guess it was hoverfly I was promised a little toe behind wagon for shopping accessories when you went shopping and it did not come with one for my '86-year-old mother so I'm kind of disappointed that figures companies can't come through for what they say they're going to promise

No response now 10 days to email sent to Customer support on issue that back of charger (LiFePO4) does not have a switch as cautioned in instructions

Device seems to be barely functional. It cannot even make it up the 5 degree slope on my driveway.

I have had the WORST experience with Hoverfly Mobility's customer service. You can hardly ever get anyone on the phone; and when you do you are told to reach out to customer support, which is in China and only emails you back at wee hours of the morning. They are un supportive in helping to to return the product, when there's a problem. I will NEVER use this company again.

As said it works well

I ordered a mobile scooter from them, but realized that it is not TSA approved so I canceled the order within two hours of placing it.
They tried several times via email to get me not to cancel the order. They even offered me an additional discount. I told them that it had nothing to do with the price but that it was not TSA approved. I could never get them to cancel the order and it has been shipped. I will try to refuse the federal express delivery, but if I’m unable to, because I’m not here, I have made them aware. It is going to be up to them to get it back. I canceled it in plenty of time and yet they ship the item anyway.

Delivered quick. All parts were included went together fairly easy. Charged up in 8 hrs and started right up. First few rides went great easy to operate

Prompt delivery to wrong address delieved to address given by Google over 150 mi away have not been able to get it touch with customer service to rectify

Currently, I’m not happy at all. I was very excited about the scooter. I do not think it’s very stable or sturdy. It doesn’t work the way I thought it would and I want to return it and I keep asking people how I return it and they keep asking me to send videos of what’s wrong. What’s wrong is I don’t like it and I don’t want it. I’ve taken it apart. It’s sealed in the box. How can I send it back?

delivery on time

I returned hoverfly scooter because the size was too large. I sent it back to them April 16 2026 and they still haven't returned my money. Today is May 8, 2026. They told me I should have my within 3-5 business days but I still haven't received it.

My T-3 Hoverfly scooter is absolutely useless for me, because
A) the brake cannot handle any but the most gentle slopes in my AZ development, where streets are pretty flat. THERE IS NO PARKING BRAKE, nor AUTO BRAKE!
B) it won't fit through my patio doors, my only option. My previous 2 scooters fit easily. The seller has stopped responding because I was rude. YES, after a while, I was.

My order came in damaged and I decided I didn't want it anymore. They told me they would send me a replacement apart and i couldn't get a refund. I think this goes against there 30 days money back guarantee. I have yet to receive the part.