Banner for AndaSeat

AndaSeat Reviews 

927
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 381 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional comfort and solid build quality, making these ergonomic chairs a fantastic choice for long hours of working. Consumers often note that putting everything together is straightforward and that orders generally arrive in a timely manner. However, some people mentioned experiencing unexpected delivery delays or receiving outer boxes with minor transit damage. A few other people also felt that specific design aspects, such as the armrests or the firmness of the cushion, could be improved. Reviewers occasionally noted minor flaws with assembly hardware or bolt alignment during setup.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its overall comfort and solid construction.... See more

Quality

Consumers find quality to be generally positive, noting that products feel expertly constructed and feature... See more

Customer service

People report ambiguous experiences with customer service. Many reviewers praise the fast, responsive, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting mixed experiences with shipping times and... See more

User experience

Users describe positive interactions with user experience, highlighting that the product is very comfortable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got the AndaSeat Kaiser 4 in Bentley Brown. Appearance 5 stars Functionality 5 stars Assembly 4 stars. They leave to much fabric around the bolts that connect the back to the bottom so I neede... See more

Rated 4 out of 5 stars

The chair is fabulous! I have a short torso so finding a chair I could work from comfortably with L4-L5 pain was paramount. I love how my Phantom 4 Pro is quickly adjustable to any desired position to... See more

Rated 4 out of 5 stars

It took 49 days (35 business days) to get the chair. I didnt say it was out of stock or back order or anything when buying it, which was a little frustrating until I reached out to customer service... See more

Company replied

Rated 4 out of 5 stars

The knobs for the lumbar are to crappy, the seat depth isn’t as good as I was expecting especially since I’m tall with long legs, and there isn’t a seat health adjustment which sucks. The box came pre... See more



Company details

  1. #135 of 183 best companies in Furniture Store
  2. #80 of 122 best companies in Electronics Store
  3. #17 of 23 best companies in Furniture Manufacturer
  4. #10 of 14 best companies in Office Furniture Store
  5. #49 of 64 best companies in Video Game Store

Written by the company

In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”, delivering the best chairs, desks, and accessories that exceed user expectations. Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone. With 17 years of thriving,we’ve grown into a world-leading seating solution brand. As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events. We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world. With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us. Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us


Contact info

4.1

Great

TrustScore 4 out of 5

927 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(927)

338 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great chair for gaming

I've had the Kaiser 4 chair for almost a year now and its great for gaming. The right armrest started having problems and the support team was glad to replace the armrest right away.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, comfortable chair. Shipping was fast. Assembly was straightforward. Love the colors. I'd buy it again.

August 24, 2026
Rated 1 out of 5 stars

0 organisation

Can’t even get the chair delivered when they say they are so be prepared to sit around on multiple days waiting for a chair that doesn’t turn up

September 2, 2026
Unprompted review
AndaSeat logo

Reply from AndaSeat

Dear customer, we apologize for the unpleasant experience you had. We are unable to obtain more information about you. Please contact sales-support@andaseat.com as soon as possible so that we can assist you.

Rated 5 out of 5 stars

AndaSeat (Novis series)

I have been using my AndaSeat (Novis series) for about 4 months now and love it! Very comfy, solid, and just really well-built compared to other office chairs I have used (have gone through two other cheap brands before switching to AndaSeat). This chair has held up and has been worth the investment. I had one small issue with a part so I emailed the support team. They responded quickly, I included some photos of my issue and they replied with clear instructions on what to do. I was genuinely impressed with their response times and helpfulness. Overall a great product with excellent support. Top recommendation!!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Kaiser IV - Great Support

I love my Kaiser IV, it supports my body well during long work days. Recently one of the arm rests snapped off (disappointing), however, Anda Support was fantastic and shipped a new chair arm right away. Looking forward to receiving it and fixing the chair.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Love my chair that I order

Love my chair that I order. Received it very quickly and very easy to build. Customer service was amazing and solves any problem you have quickly and reasonably. Great company, great products, and great people. Will be purchasing again.

August 22, 2026
Unprompted review
Rated 4 out of 5 stars

AndaSeat Kaiser 4 in Bentley…

I got the AndaSeat Kaiser 4 in Bentley Brown.
Appearance 5 stars
Functionality 5 stars
Assembly 4 stars. They leave to much fabric around the bolts that connect the back to the bottom so I needed to trim with a razor blade so the screws would go in. Instructions and picture to connect the lumbar support cable to seat base not very clear. Many pictures on a black background and the part is black so it's difficult to clearly understand picture.
Comfort 4 stars. It could be 5 stars for others. I like a seat cushion medium soft and this is firm.
Lumbar 5 stars

August 18, 2026
Rated 5 out of 5 stars

Anda Seat Kaiser 3e/Extreme Desk/Single Arm Mount

Delivery was prompt but handling could be better, received a mushed corner of the desk, Seat and mount were in perfect condition with tools included for each product. Quality you can see and feel besides the minor flaw of desk handling.

August 17, 2026
Rated 4 out of 5 stars

My first gamming chair.

I love everything about the chair. I would have given the chair five stars, but the one problem I have is the seat is a bit hard and sitting on it over a few hours or more really hurts my butt. I wish they had added more padding.

Great looking chair, delivery was quick and assembly was pretty easy and straight forward.

August 12, 2026
Rated 4 out of 5 stars

Not a lot of seat depth

The knobs for the lumbar are to crappy, the seat depth isn’t as good as I was expecting especially since I’m tall with long legs, and there isn’t a seat health adjustment which sucks. The box came pretty beat up after arriving.

August 3, 2026
Rated 5 out of 5 stars

Truly Professional Products & Service You Can Trust!

Professional products and the Company is excellent to work with. Customer Service is fast, responsive and eager to assist with your requests. I'm 82 and I have never seen a more customer oriented company, both on the initial sales end and product service after the sale. If you are interested in experiencing real quality in product and service, AndaSeat has them both in abundance! I've had multiple opportunities to work with this company and they've never disappointed in any way. BTW, I am NOT associated with or a part of AndaSeat Company. They've simply highly impressed both my wife Patricia and myself. They've repeatedly earned a hardy "Thank You" and the assurance they will do the same for their next customers. Best regards, Gil, Hillsboro, Oregon

August 4, 2026
Rated 5 out of 5 stars

Wonderful customer service experience

I purchased a Kaiser 4 chair based off reviews that they were great for big & tall people like myself. Website is easy to navigate, lots of deals/discounts on it and options to use Google Pay which is important to me for safety. Once the chair arrived the instructions were really clear, but there was (what I perceived) as an issue with the chair. I emailed their support, we traded a couple of emails and presto, chair was working as intended & expect! Huge shout out to their support, I was clearly frustrated and they maintained their composure helping me out, I'm super happy with the chair and would absolutely buy again/recommend them!

August 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look