Hypeboost Reviews 

Reply from Hypeboost

2 days ago

Hi Mye,

We're sorry to hear that your order did not meet your expectations.

As Hypeboost is a marketplace, every pair is first shipped to our authentication center for verification before being forwarded to the buyer. While this process helps ensure authenticity and quality, it also means delivery may take longer than standard retail orders. The estimated delivery timeframe is communicated before purchase.

Regarding the sizing, unfortunately, the fit of a shoe can vary between different Nike models, even when they are the same labeled size. This does not affect the authenticity of the product. Every pair sold through Hypeboost undergoes a thorough authentication process before being shipped.

If you have any concerns about your order, our support team will be happy to review them with you.

Kind regards,
Sara | Team Hypeboost

Reply from Hypeboost

2 days ago

Hi Jaime,

We're sorry to hear that your football boots did not meet your expectations after use.

Every item sold through Hypeboost undergoes an authentication and condition inspection before it is shipped. This inspection is designed to verify the authenticity of the product and confirm that it matches the condition stated in the listing. However, it cannot predict how a product will perform or wear after it has been used.

As with any footwear, damage that occurs during use may result from a variety of factors, including the playing surface, intensity of use, or normal wear and tear. Unfortunately, this is not something that can be determined during a pre-shipment inspection.

If you believe your pair has a manufacturing defect, we encourage you to contact our support team with photos and a detailed description so we can review your case.

Kind regards,
Sara | Team Hypeboost

Reply from Hypeboost

2 days ago

Hi Louise,

We're sorry to hear that the shoes did not fit as expected.

Hypeboost is a marketplace that connects buyers with both private and business sellers. For purchases made from a private seller, the statutory right of withdrawal does not apply, which means returns due to size or fit are not possible. This information is clearly communicated before checkout and must be accepted before an order can be placed.

We understand that this may be disappointing, which is why we encourage buyers to carefully check the sizing before purchasing from a private seller.

If you have any questions about your order, our support team is always happy to help.

Kind regards,
Sara | Team Hypeboost

Reply from Hypeboost

2 days ago

Hi Razvan,

We're sorry to hear that the size did not meet your expectations.

Hypeboost is a marketplace where both private and business sellers can offer products. For purchases made from a private seller, returns due to size or fit are not possible. This policy is clearly communicated before checkout and must be accepted before an order can be placed.

If the item was purchased from a business seller, a return may be possible provided the return conditions are met.

If you're unsure about your order or have any questions, our support team will be happy to assist you.

Kind regards,
Sara | Team Hypeboost