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StockX Reviews 

273,473
•
TrustScore 4 out of 5

4.2

Shoe Store
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 52,021 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and authenticity of the products received, often noting that items are exactly as described and in excellent condition. Many appreciate the efficient delivery service, with orders arriving quickly and within expected timeframes, and some highlighting helpful shipping updates. Reviewers consistently express satisfaction with their purchases, finding the platform reliable for acquiring desired items. However, some people mentioned concerns regarding excessive fees, including marketplace, shipping, and taxes, which significantly increased the final price. A few other people also felt that delivery could be delayed, even for express shipping, and noted issues with damaged packaging or products arriving with minor imperfections. Additionally, some customers experienced problems with order availability or the inability to cancel or return items.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, with many praising fast and timely deliveries, often arriving... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with products... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process easy and... See more

Price

Reviewers mention ambiguous feedback about price, with many consumers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall im happy with Stock X its just really frustrating and annoying when products are listed from sellers and those products no longer are available after a purchase has been made. Yes the refund... See more

Rated 4 out of 5 stars

Shoes came in dirty with black smudges thankfully I have magik shoe cleaning kit but other than that size was right box was in mid shape nothing too crazy and shoes didn’t look worn before

Rated 4 out of 5 stars

Easy to checkout, didn’t timeout my cart as quickly as other sites if I got interrupted, and initial impression is it feels more secure because someone reviews the item first. The one downside with... See more

Rated 4 out of 5 stars

I didn't know if I could trust Stock x at first, but you proved me wrong! My first few purchases where on point. Now one of these last pair of shoes I ordered, you all didn't do so well. Was suppose t... See more

Company replied

Company details

  1. #40 of 68 best companies in Shoe Store
  2. #34 of 44 best companies in Collectibles Store
  3. #66 of 112 best companies in Electronics Store
  4. #63 of 116 best companies in Fashion Accessories Store
  5. #15 of 30 best companies in Handbags Shop
  6. #36 of 46 best companies in Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.

Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.

Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

273K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(273,473)

64,460 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent experience from start to finish! I purchased a pair of New Balance 9060 running shoes, and they arrived exactly as described—brand new, authentic, and in perfect condition. The verification process gave me confidence that I was getting the real thing, and the shipping was smooth with secure packaging. I'm very happy with my purchase and will definitely use StockX again for future sneaker purchases. Highly recommended!

July 20, 2026
Rated 1 out of 5 stars

My order was completely wrong I revived…

My order was completely wrong I received a Asia 2xl not a usa 2xl when my order specifically said a usa 2xl I am not going through the process of returning but I am no longer going to purchase anything from stockx nor tell any one I know to order from stock x this wasn't a cheap purchase this was expensive and to receive the wrong size is 100% bad service

July 11, 2026
Rated 5 out of 5 stars

First of all

First of all, I think It’s great the way you connect people using streetwear, I only am worry due to de fake pairs, isn’t clear all the time the way you check authenticity of the pairs. Finally I think the way you indicate the prices in Mexico

July 20, 2026

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