DoneDeal.ie Reviews 

1,195
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for its ease of use and intuitive navigation, making it simple to find and list items. Many appreciate the clear presentation of information, particularly for cars, aiding informed decisions. The app is often described as reliable and effective for buying and selling various goods. However, some customers also noted that the cost of placing ads has become very expensive, often feeling disproportionate to item value or significantly increased. Additionally, a few other people also felt that the platform has issues with certain users and an increasing number of business listings, which can detract from the private selling experience. Some reviewers were not happy with occasional app flakiness, slow loading, or specific navigation changes.

What people talk about most

Website

People report ambiguous experiences with the website, with some customers finding it a fantastic and very... See more

User experience

Clients share positive opinions on user experience, with many finding the app and site easy to use and... See more

Product

Customers had ambiguous experiences with products, with some reviewers praising the platform as an excellent... See more

Price

Customers consistently express dissatisfaction with the pricing, finding it too expensive to advertise,... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising it as brilliant, easy to use, and very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more

Company replied

Rated 4 out of 5 stars

Easy to use, pictures are a great help, all the basic information is there at you're finger tips.

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,195)

931 reviews in the last 12 months

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Rated 1 out of 5 stars

Waste of money and time

I tried to sell my car in a price way lower that the average, my car was showing on the top of the list if you sort by lower to higher prices with same make and model. No contact at all except one time waster who offered half of the advertised price. I send it to a local dealer who bought it in the as same price on donedeal.ie .
For me it was waste of money.

July 20, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear the ad didn't deliver the result you were hoping for — especially when you were priced competitively.

It's worth knowing that dealers browsing DoneDeal are often looking for exactly what private sellers have, so in a way the platform did connect you with a buyer, just not in the way you expected.

That said, we're sorry it felt like a waste. If you'd like to share any more detail, we're at hello@donedeal.ie and we'll pass your feedback to the right team.

Rated 1 out of 5 stars

DO NOT USE THIS SITE TO BUY CARS

We seen a car advertisement and we went and met a man we thought was legit about selling his car. It was for our son who needs a car for college and work. My son paid a lot of money that he saved up for over a year. Within a few days of having the car problems started we fixed the car put it back on the road now it has major problems and it has gone in to limp mode. We’ve ordered parts worth over €1000 to try to get the car back in working condition. I’ve tried contacting the seller who has now blocked me. When we first bought the car I asked the man straight out is there any problems with the car as it’s for our son he said no that it never gave him any of bother. Clearly this is not true, why can’t DoneDeal check who’s putting up ads on their site. This man is now selling 2 other cars on the site again most likely going to scam more people. It’s an utter disgrace!! How can I trust this site going forward people should be extremely weary

July 20, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We're really sorry to hear this — what your son has gone through is genuinely distressing, especially after saving so hard for the car.

This is exactly the kind of behaviour we want off our platform. Please report the seller's ads directly through the site and get in touch with us at hello@donedeal.ie with as much detail as you can. We'll escalate this as a priority.

For future purchases, buying from a Trusted Dealer on DoneDeal gives you the protection of consumer rights, warranties, and verified seller status — it's the safest way to buy.

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Rated 5 out of 5 stars

Price and pictures

Easy to get info with prices and pictures and phone numbers

July 18, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 5 out of 5 stars

Great selling site

I find Done Deal brilliant. I have sold lots of stuff on its site.
Never had any problems.
Done Deal Abu

July 14, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

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Rated 2 out of 5 stars

Gone too expensive and also to put up…

Gone too expensive and also to put up an ad for an older person is a nightmare make it more streamlined and more affordable and accessible

July 16, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback — both points are really valid.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

On ease of use, we'll make sure your feedback gets to the right team. If you or someone you know needs a hand placing an ad, feel free to reach out at hello@donedeal.ie and we'll walk you through it.

If things improve, we'd love it if you considered updating your rating.

Rated 1 out of 5 stars

Robbery

Too dear to advertise

July 14, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We hear you — and we understand it's frustrating when costs feel high.

Fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

If you'd like to talk through your options, we're at hello@donedeal.ie.

Rated 1 out of 5 stars

Worse website to sale animals DD

Worse website to sale animals DD, also customer service horrible need want for hours or even a day for reply. To sale animals there is 10 pictures you can add but when you ad 10 pictures DD won't place add sending email about that you can't sale 5 (example kittens) i send email back with pictures where is 4 kittens and still they email back with same email about 5 its like DD customer service just having fun to stress people 😡 but the thing is that DD took money for add and never give it back 😒

July 14, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Really sorry about this — we can see how frustrating that experience must have been, especially when you felt like you weren't being heard.

Under Irish regulations, sellers advertising more than 5 animals in a calendar year are required to provide a seller registration number. This is explained in our Animal Policy, and our team should have made that clear from the start rather than sending the same response repeatedly. We apologise for that.

Please get back in touch at hello@donedeal.ie referencing this review and we'll make sure someone looks at this properly for you.

Rated 5 out of 5 stars

Top notch

It's the Business.
Brilliant. No need to say anything else.

July 13, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

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Rated 5 out of 5 stars

I love Donedeal

I love Donedeal

July 12, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 1 out of 5 stars

Terrible app for an astronimical price

Terrible app for an astronimical price! Long gone are the days of 3 euro ads now 50 has donedeal got 16 times better to justify the price ? Most definitely not worse if anything, price gouging scumbags! Sooner a fairly priced alternative comes along the better

July 1, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for sharing this — we hear the frustration, and we know feelings run strong on pricing.

Fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

If you'd like to talk through your options, we're at hello@donedeal.ie.

Rated 2 out of 5 stars

Because the app really annoyed me when…

Because the app really annoyed me when you had to click in sellers other adds an you got 300k others Cars

June 30, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback — that sounds like a bug we had on a previous app version, please could you make sure you've updated your mobile app to the most recent version available via your app store?

If things improve, we'd love it if you considered updating your rating.

Rated 3 out of 5 stars

Price on request.

Any advert with price on request in machinery section is most annoying. If anyone is selling a tractor surely they know how much they want for it. I wouldn't even bother looking or phoning when I see it. Thanks.

July 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback — it's a fair point and one we hear from buyers regularly. Transparent pricing makes for a much better experience for everyone.

We'll make sure this gets passed to the right team. In the meantime, if you spot ads that look like they're not playing by the rules, feel free to report them directly.

If your experience was otherwise positive, we'd love it if you considered updating your rating.

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Rated 1 out of 5 stars

Bogus Trader selling 50 cars

Reported a a so called car sales outfit to Done Deal 4 days ago, They have in excess of 50 cars for sale on DD, so a good DD customer.
I made a legitimate inquiry to the outfit re a car and the Eastern European boss was less than helpful, no info on the vehicle,
I checked the name of the outfit with the CRO and solo check and guess what?
Its a bogus-fictious company name.
No website, No email, No landline.
Sole point of contact is a Tesco mobile

Done Deal have done nothing and will do nothing

July 3, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for reporting this — and sorry we haven't come back to you yet, that's not good enough given the seriousness of what you've flagged.

Please get back in touch at hello@donedeal.ie referencing this review and we'll make sure it's escalated as a priority. Protecting buyers from misleading sellers is something we take seriously.

Rated 5 out of 5 stars

Excellent seller

Excellent seller, positive interactions, great product exactly as described. Very happy with my transaction. Would buy from this seller again.

July 6, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

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