Deel Reviews 

9,182
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,567 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly and intuitive, making the daily management of remote contracts, client invoices, and international payments completely seamless. Many people also appreciate the well-organized onboarding process, clean interface layout, and the helpful support team that responds in a timely manner. However, some customers also noted frustrating delays during account verification and lengthy onboarding procedures that tested their patience. Additionally, a small portion of people were dissatisfied with occasional payroll mistakes, unexpected transaction glitches, and slow withdrawal processing times when accessing their money.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is very easy to use... See more

Payment

Reviewers mention ambiguous feedback about payment, reflecting deeply contrasting experiences across the... See more

Service

People report positive experiences with service, noting that the platform operates well as an employer of... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast in their interactions. While... See more

Staff

Customers had positive experiences with staff, highlighting that team members are always there in assisting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so happy about my experience with Deel.com. Everything is operated efficiently with supportive and knowledgeable staff always there to respond to members. Projects are highly relevant to my backgr... See more

Company replied

Rated 5 out of 5 stars

My experience with Deel has been top-notch so far. The entire system was very organized and well-structured. They guided me every step of the way, which helped me complete the process smoothly. Theref... See more

Company replied

Rated 5 out of 5 stars

The company operates well and provides everything you need as an employer of record. I got additional safety and well-being training for remote workers. The company gives extra health insuran... See more

Company replied

Rated 5 out of 5 stars

This is my best experience as a contractor. I withdraw money within 3 minutes on my local card with reasonable fees and i can get advance which helps a lot sometimes First withdrawal was very long t... See more

Company replied


Company details

  1. Payroll Service
  2. Applicant Tracking System
  3. Human Resource Consulting
  4. Software Company
  5. Software Vendor

Written by the company

Building a global team is one of the most exciting things a company can do. It's also one of the most complex. Compliance risks, disconnected systems, unreliable vendors, and manual processes slow teams down when they should be scaling up. Deel was built to change that. Trusted by 40,000+ customers and supporting 1.5 million workers across 150+ countries, Deel is the only global-first people platform that lets companies hire, manage, pay, and develop talent worldwide — compliantly, efficiently, and without borders. What sets Deel apart is what's under the hood. Unlike other platforms that rely on third-party payroll processors or in-country vendors, Deel owns its infrastructure. That means 55+ live native payroll engines, 250 legal entities, and 2,000+ in-house experts across payroll, legal, compliance, immigration, and HR — all accountable to you. Here's what Deel covers: Deel Hire — Hire full-time employees via EOR in 130+ countries or bring on contractors across 200+ jurisdictions, fully compliant from day one Deel Payroll — Run multi-country payroll with local tax handling, self-serve controls, and real-time reporting Deel HR — Centralize your entire workforce in one HRIS with tools for performance, compensation, and workforce planning Deel Mobility — Relocate workers and manage visas with in-house immigration experts Deel IT — Provision, manage, and secure devices across 130+ countries And AI isn't just a chatbot here. Deel AI works inside real workflows — helping teams approve hiring decisions, run payroll, assess visa eligibility, and get compliance alerts before issues arise. From onboarding to offboarding, Deel puts your team first — fast support, local expertise, and a consistent experience every time. Global work is complex. We make it simple.

Deel - Hire, manage, pay, & equip anyone, anywhere.

Written by the company

Find and hire anyone, anywhere
One solution for every hire. One experience for everyone you hire.
Run payroll on one platform, globally.
Choose self-serve or managed payroll by country. Mix models as your business scales.
Run global HR from one system.
Plan headcount, hire, develop and pay people in one system, so the numbers line up before anyone asks.
Everything connected 
across the IT lifecycle
Run automated global IT operations from just one platform.

Contact info

Promotion box for Deel

Deel - The global people platform

Hire, manage, pay, & equip anyone, anywhere.

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(9,182)

1,464 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid my deel advance as per their…

I paid my deel advance as per their agreement and on time.

All of a sudden I am not legible yet everything on the criteria list has passed.

When you ask for clerity on things you get automated responses that do not even help you understand

It's been day asking the same question.

If it wasn't that my cluent uses this platform I would ha e closed my account a long time ago.

September 4, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Delisa,

We’re sorry for any inconvenience you’ve faced.
To better understand your experience and work toward a resolution, please schedule a call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’ll review your support history beforehand and ensure your concerns are addressed promptly.

Rated 5 out of 5 stars

Reliable platform for getting paid as a contractor Deel

've been using Deel for over a year now as a contractor, and it's made getting paid across borders genuinely stress-free. Payments have consistently arrived on time, the platform is straightforward to navigate, and I've never had to chase anyone down about a missing invoice. Compared to juggling bank transfers and paperwork manually, it's saved me a lot of hassle. Would recommend it to anyone doing contract work internationally.

September 4, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Ashleigh,
Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Rated 1 out of 5 stars

Recurring RFI Requests and Delayed Payouts

I have been using Deel for almost two years, and unfortunately I am experiencing the same issue again.

Around three months ago, I was asked to go through an RFI (Request for Information) for my payout. I provided all the requested information, and I was told at that time that my payment details had been whitelisted.

Now, only three months later, I am being asked to go through another RFI for the same type of recurring monthly payout.

My latest payout had an estimated release date of September 2, and as of September 4, it is still pending.

I understand that compliance checks can happen, but asking for the same information again only three months after the previous RFI, especially after being told that the payment had been whitelisted, is difficult to understand.

I have contacted Deel several times, but the response remains that the payment provider is reviewing the transaction, without providing a clear release date. Responses from support have also taken a significant amount of time.

After almost two years of using Deel, I find this recurring process extremely frustrating. A recurring monthly payout should not repeatedly be subjected to the same process every few months without a clear explanation or timeline.

This has been a very poor experience and needs to be addressed.

September 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hello Maulana,

Thank you for your feedback on Trustpilot. We value your input.


Your experience matters to us, and we wish we could assist you further.


If there's anything you'd like to discuss or any way we can enhance your experience, feel free to book a call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints

We're here to help.



Best, 
Deel

Rated 1 out of 5 stars

A sickening experience with the EOR…

A sickening experience with the EOR case.
We have a Bulgarian residence permit case that is open for over 100 days now. The employee provided everything requested but the documents were not submitted for weeks. For what is worse, every status request from the employee receives "we will keep you posted." This is not transparent at all and the employee is very stressed about the situation and the communication with them.
Now their legal grounds to remain in Bulgaria are at risk.
Would never start the process if I new the level of services in EOR cases.

September 3, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Oksana,
Thank you for your feedback!
We're sorry to hear about your experience and we are reviewing this internally to ensure a resolution. A member of our team has also contacted you directly, so feel free to respond at your earliest convenience. You may also schedule a call with us here: deel.cal.com/customer-support/support-reviews-and-complaints — we're committed to improving your experience and look forward to connecting with you soon.

Rated 5 out of 5 stars

My experience using Deel as a Supervisor and Section Head

My experience using Deel as a supervisor has been very positive overall. The platform simplifies many administrative processes that would otherwise require significant time and coordination. One of the aspects I appreciate most is the efficiency of the onboarding process. Deel provides clear guidance and automates much of the documentation, making it easier to bring new team members on board quickly and compliantly. The platform also offers transparency around contracts, payment schedules, and employment documentation, which helps reduce misunderstandings and administrative delays.

September 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hello Dickson, We are glad to hear you have enjoyed using our platform. Thank you for your review!

Rated 4 out of 5 stars

but good tutorials

kind of confusing but the tutorials were very helpful after a bit clicking here and there but very intuitive

September 2, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Yush,
Thank you for your review! We strive for excellence and want to make your experience exceptional. Your opinion matters, and we’d love the opportunity to address any concerns.

Please schedule a 15-minute call with one of our experts here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re here to listen and ensure your experience is nothing short of perfect!

Rated 2 out of 5 stars

They don't seem to know the legal…

They don't seem to know the legal requirements for the country where they are assisting us with HR and our work contracts were amended twice, the start date pushed out two months! It also took them a long time to send us needed physical contracts for Visa purposes, which we signed virtually but they didn't have the electronic signature biometrics required by the EU. And of course, my first paycheck didn't arrive for some reason which they are looking into. Excuse after excuse.

September 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Shandra,

Thank you for your review and we apologize for any inconvenience you've faced during your onboarding.

To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints

We will actively check your support history to see if there's anything we can help you with before our call.

Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.

Best regards,
Deel Team

Rated 5 out of 5 stars

Great service and support provided by…

Great service and support provided by Deel platform, the process of onboarding was fast and accurate.

Thanks for smooth service.

James

September 2, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Jim,
Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Rated 5 out of 5 stars

fast easy peasy transactions!!!

September 2, 2026
Unprompted review
Deel logo

Reply from Deel

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

Rated 5 out of 5 stars

I am so happy with Deel because Deel is…

I am so happy with Deel because Deel is amazing platform to manager your external payments and contracts

August 17, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for your positive review! We’re thrilled you had a great experience with Deel. Your feedback is invaluable, and we look forward to assisting you again soon.

Rated 5 out of 5 stars

Because the service is easy to set up

Because the service is easy to set up, payments are always on time and free of significant commission charges. Thanks, deel!

September 1, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Rated 1 out of 5 stars

Very poor customer support and handling…

Very poor customer support and handling of finance/payments.

August 24, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Abhijeet,
We’re sorry for any inconvenience you’ve faced. To better understand your experience and work toward a resolution, please schedule a call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’ll review your support history beforehand and ensure your concerns are addressed promptly.

Rated 5 out of 5 stars

Very user friendly

Very user friendly, not complicated at all. Very intuitive and right to the point.

August 28, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Carlos,
Thank you for your positive review! We're thrilled you've had a great experience with Deel. Your feedback is invaluable, and we appreciate it.

Rated 5 out of 5 stars

simple and efficiant

easy to use , straight to the point , has options for most of all contries , overall simplifies the proccess of working for a foreign company and geting paied by them of a monthy bases

August 29, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Mahdi,

Thank you so much for taking the time to share a 5-star review! We’re thrilled to hear that our platform makes working for a foreign company and getting paid every month fast, simple, and straightforward. Providing global coverage with zero hassle is exactly what we aim for.

Thanks for being with us!

Best,
The Deel Team

Rated 5 out of 5 stars

Onboarding and First Project

The onboarding was totally smooth and now I am waiting for the first project. I hope that I get that soon. Thanks

September 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Ammad,

Thank you for sharing your experience! We’re glad to hear your onboarding went smoothly, though we completely understand your eagerness to get started on your first project.

We look forward to seeing you land your first project soon and hope we can keep this a 5-star experience for you!

Best regards,
The Deel Team

Rated 5 out of 5 stars

I've been using Deel for many years now…

I've been using Deel for many years now and has always been the best option for me. I've used it as a contractor and as a EOR contract and in both cases has simplified my life in a way that no other platform did. Amazing if you're a remote worker.

September 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Nicolás,

Thank you so much for the 5-star review and for trusting us over the years! We’re thrilled to hear that Deel has made remote work smooth and hassle-free for you across both contractor and EOR setups. Supporting remote workers like you is at the heart of what we do—here’s to many more seamless years ahead!

Best,
The Deel Team

Rated 5 out of 5 stars

Great platform

Great platform, easy to work with and easy to understand without missing functionality.

August 31, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Rated 5 out of 5 stars

Consistent and Reliable

Consistent, reliable, and the only one time that I needed to contact cuatomer support for MY error, the assistance was amazing

August 31, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Richard!

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. ^-^

Rated 1 out of 5 stars

Deel Customer Care does not answer for my lost money

I've been using Deel a coupel of months already and experienced two major issues with my money. The last one happend on 8/28, a trasanction from Deel to my Colombian bank using teh BreB option they have, now the money doesn't show NOWHERE and it's impossible to reach to someone by their AI Customer Service, +12 hours for a response that wasn't even notifed.

August 28, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Alexander,
We’re sorry for any inconvenience you’ve faced. To better understand your experience and work toward a resolution, please schedule a call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’ll review your support history beforehand and ensure your concerns are addressed promptly.

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